Firefox Community Forum

I want to re-install Firefox after having re-installed Windows 11. But the installation keeps freezing or I get a message that it's already installed and just needs to be refreshed, which doesn't work either. I tried removing the Mozilla program files from File Explorer but that froze at 99% complete, although the files did show in the Recycle Bin. I definitely need help.

With Firefox 151.0.4 on Linux Mint I can login to https://www.ftb.ca.gov/myftb/index.asp with username and password, then I get the message: "You may have pressed the back button, refreshed during login, opened too many login dialogs, or there is some issue with cookies, since we couldn't find your session. Try logging in again from the application and if the problem persists please contact the administrator. " . Accessing FTB with Chrome works.

hello! moss here. so, the new BETA VPN had bugged out, and the VPN GB's do not go down, last month it was okay, but at the start of may, it didint go down, ill provide a screenshot of using my VPN while in a website i cannot access without the VPN. i have tried resetting my PC, to nothing working. I have NOT, been using the vpn often, so likely, i would assume i have 47 GB's of the firefox VPN. thank you for the help! -kimberly

I have two firefox icons on my menu bar. One has a star on it, which I understand why. Each morning the icon is blank. The other double icon is Photoshop Elements. I don't know what I did to have this happen. Is there a way to clear this up. I hope that you can clearly see what I mean with the picture I loaded. Thanks for any help

I can't log into an email from my health site called MyMercy to get lab reports, etc., using Firefox; Have to switch to Google Chrome to do it. Is Firefox aware of this issue? Please respond [edited email from community support forum]

Foxfire updated a couple days ago, when it did it lost all my latest saved bookmarks. When I go to uninstall that maintainese package, I am denied access to do so.

Since the last few days weather.com will not work with my version of Firefox. I use 115.37.0esr version of Firefox. Since the last few days Weather.com seems like it is loading and displays the page correctly for half a second but as soon as the page appears, it disappears leaving a small message midscreen that says " This page couldn’t load - Reload to try again, or go back."

I tried turning off my adblocker but that made no difference. Anyone got any ideas? I really like weather.com. It's one of those nice websites that are like when the web was new and was just a useful thing for everyone.

I have just been on the phone with my bank after arguing with their bot!

I was having trouble on their website, so they gave me some instructions over issues I was having on their website. I followed their instructions, but the changes I made were not registered. Suddenly, a message came up on my screen from the bank telling me that my firefox is not up to date, as it was only on version 152.0. I then checked to find that Firefox has just released an update to version 152.1.

Thinking that this should not really affect my connections with my bank, I looked up this forum to find that other users have had similar problems, and when investigated, it was the banks IT departments that have been too lazy to adjust their systems to Firefox updates. I also noted that last evening we were having buffering problems on our tv, which may or not have anything to do with the update, although I read from Mozilla Support that this too can happen.

Could you please confirm that this is our problem, and that it will soon correct itself. If not, could you please let us know if there are measures being to prevent this in the near future, as although the tv is not important, it has been a little stressful having to make important transactions with the bank.

I ask this with respect, knowing full well that you have provided me with many years of an excellent free service!

Hello all, once or twice a week, on my desktop, I have to resign in to my Firefox browser, why? This never used to happen... the past few weeks it is common. All my bookmarks, etc, are synced via Firefox. This is tiresome. No, I have NOT changed any settings, anywhere. Ideas? Thanks

Everytime I open firefox, a small window opens that tells me "Update available Download the latest version of firefox, Download or Dismiss". Hitting download saves the update for ver 151.0.4 to my harddrive. I have several of these files because of all the times I've updated forgetting that its already been updated to 151.0.4!

Why do you keep asking me to upgrade when I already did?

To get here I went to "mozilla support" and I clicked the box requesting you send me an email when someone replies to this. This "someone" implies that this person is part of your "community" not a mozilla employee, which is what "mozilla support" implies. After taking my time to follow your vague directives, I dont expect to get any help from you but I am hopeful.

I tried adding images which took me away from this page and when I tried coming back to this page, everything I typed was gone so I had to start over. So I'm not going to click on "share data" for the fear the same thing will happen. Thanks for that

I would be SO HAPPY if you could add an option under new tab in settings so you can set new tab to a URL or upload a static site! Currently, you can set Firefox home to a custom URL, but you can only set new tab to a blank page or the "Firefox home" page. It would be good if you added an option to upload a static site and add the URL option for new tab too! I want this because I have actually made my own static site custom new tab page, but I can't actually use it. =(

Regards, Kody

Please for the love of all things holy... Tell me how I can restore my windows from my previous PC? I'm taking waaaaaayyyyyy to long just to get my windows sessions back... Also, why on earth did you remove the delete button from the search engines in settings? I need Google gone!!!