Firefox does not play sound despite being attributed to correct device. All other apps OK.

What the title says. Firefox just isn't playing any sound whatsoever. Troubleshooting: Volume mixer indicates that Firefox is using my speakers, along with all other… (read more)

What the title says. Firefox just isn't playing any sound whatsoever.

Troubleshooting:

  • Volume mixer indicates that Firefox is using my speakers, along with all other apps. When playing a YouTube video, the green bar is not bouncing. However, all other programs that play sound do so successfully and their green bars are bouncing (see attachment).
  • Other web browsers play sound successfully.
  • Restarting Firefox and my computer did not help.
  • Switching the default sound device and changing back did not help.
  • Changing to headphones made no change.
  • Tabs are not muted.
  • Autoplay settings in about:preferences showed that audio and video were disabled, however changing this setting to allow video and audio, then restarting both Firefox and the computer did not fix the problem. I have no idea how that setting was even changed to begin with. O_o
  • Started Firefox in troubleshooting mode; still no sound.
  • Started Firefox in a different profile; still no sound.
  • Started Firefox in private mode; still no sound.
  • Tried ending the audiodg.exe process in task manager and restarted; still no sound.
  • Double checked media.autoplay.blocking_policy, was set to 0.
  • Double checked media.block-autoplay-until-in-foreground -- changed from true to false, restarted Firefox; still no sound.
  • Disabled hardware acceleration; still no sound.
  • Refreshed Firefox; still no sound.
  • Complete uninstall, including the usage of BCUninstaller to uninstall "leftovers". Reinstalled. Still no sound.

I have Apollo installed on my computer and I've reached out to them before for similar issues, but the dev was insistent that Apollo does not cause sound issues. I'm somewhat sceptical, but they're not being helpful at all so I thought I'd ask here, and disclose usage of Apollo so that all bases are covered.

Thank you for your time.

Asked by Umbravita 7 hours ago

Last reply by Umbravita 3 hours ago

firefox stops responding at random times and won't close

About two weeks ago, Firefox started randomly hanging and would stop responding. It wouldn't let me close the program and I always have to restart my system to resolve th… (read more)

About two weeks ago, Firefox started randomly hanging and would stop responding. It wouldn't let me close the program and I always have to restart my system to resolve the problem. Sometimes it only takes a few minutes after restart before it hangs, other times it will be fine for hours.

I've tried multiple solutions I've found online, carefully following instructions: clearing cookies and cache, disabling all extensions, refreshing firefox, creating a new profile, deleting specific files within the Profiles folder, etc.

I've yet to make it more than four hours without the program hanging.

Any assistance or suggestions are greatly appreciated.

Asked by Jera 9 hours ago

Last reply by BuddyWinte 3 hours ago

Block AI chat feature

This is a bit of an odd question, but I'm gutted. I have pretty severe OCD and AI tools have become very problematic for my reassurance seeking behaviors. I just got all … (read more)

This is a bit of an odd question, but I'm gutted. I have pretty severe OCD and AI tools have become very problematic for my reassurance seeking behaviors. I just got all of them blocked using tools like coldturkey and screen time. Now as of this update they're all in my firefox sidebar, and so far I see no way to block, only hide them (the trouble here is I know it's there, if I'm feeling a compulsion it's incredibly difficult not to follow through). Is there any iron clad way to block this? I hate how hard these things are being pushed!

Asked by turneredwards10 4 hours ago

Bitwarden icon on toolbar

I am trying to use Bitwarden to simplify my password process. I use Firefox as my browser and downloaded the free app, created a master password. But I'm stuck. I'm havin… (read more)

I am trying to use Bitwarden to simplify my password process. I use Firefox as my browser and downloaded the free app, created a master password. But I'm stuck. I'm having difficulty getting a Bitwarden shield icon to show up on my toolbar. Any suggestions and help much appreciated. Thks

Asked by sandiamann 7 hours ago

Last reply by jonzn4SUSE 6 hours ago

Browser says “unsupported” when opening videos on Anime Slayer — why?

Hi, Whenever I try to watch videos on Anime Slayer APK in Firefox, I get a message saying the browser is “unsupported” or the video just won’t play. I’m using the latest… (read more)

Hi,

Whenever I try to watch videos on Anime Slayer APK in Firefox, I get a message saying the browser is “unsupported” or the video just won’t play. I’m using the latest version of Firefox on Windows, and I’ve already cleared my cache and disabled extensions, but the issue persists.

Interestingly, the same videos work fine in Chrome and Edge — so it seems like a Firefox-specific problem.

Is there some setting or add-on I need to enable to make it work? Or is this a known compatibility issue with certain websites?

Thanks for any help you can provide — I’d rather not switch browsers if I can avoid it.

Asked by Imdad Hussain 19 hours ago

Last reply by jonzn4SUSE 6 hours ago

  • Solved

PR_CONNECT_RESET_ERROR when trying to web browse.

I'm getting a PR_CONNECT_RESET_ERROR on my PC when trying to web browse. Same problem with other browsers. Was working fine till a few days ago The URL box has 'Not Secur… (read more)

I'm getting a PR_CONNECT_RESET_ERROR on my PC when trying to web browse. Same problem with other browsers. Was working fine till a few days ago The URL box has 'Not Secure' before each URL address I try. Have looked up solutions on YT to no avail eg clearing cache etc

My Laptop has no problem with this.

Asked by gkapo 2 days ago

Answered by jonzn4SUSE 1 day ago

You now have a new account recovery key. Your previous key was deleted.

I cannot access this recovery key updated June 29 advised by email on same date!! You changed your account recovery key You now have a new account recovery key. Your prev… (read more)

I cannot access this recovery key updated June 29 advised by email on same date!! You changed your account recovery key You now have a new account recovery key. Your previous key was deleted. Save this new key in a safe place — you’ll need it to restore your encrypted browsing data if you forget your password. Manage account This request came from Firefox on Windows 10. If this wasn’t you, delete the new key and change your password. For more info, visit Mozilla Support. Mozilla. 149 New Montgomery St, 4th Floor, San Francisco, CA 94105 Mozilla Accounts Privacy Notice Mozilla Accounts Terms of Service

Mozilla logo

Asked by Pàm Rankin 9 hours ago

Firefox will not load any website after an update

After every update, Firefox starts to a blank screen and will not start loading the webpage url put in for over twenty minutes to a half hour. During this time other brow… (read more)

After every update, Firefox starts to a blank screen and will not start loading the webpage url put in for over twenty minutes to a half hour. During this time other browsers on my Win 10 PC load immediately so it is not a network issue. It is Firefox. When I see that an update is pending I hesitate to do the update because I know I will lose the use of Firefox until it is ready to respond. It just hangs with "loading X.com" showing at the bottom left of the blank screen. I have been using Firefox for a long time and in the past year or longer it has become very unreliable. There are also instances where without an update it will do this and the only way I can get it to work is to clear the cache and the history through settings. What is going on with Firefox! (And lately there is an update every couple fo days!

Asked by rrambrose 1 month ago

Last reply by rrambrose 10 hours ago

Is there a way to merge multiple Firefox profiles on the same computer (without using sync)?

In the past, I would create new profiles in Firefox often on my macOS Macbook pro. I want to merge them all together (merge open tabs and their saved info, cookies, bookm… (read more)

In the past, I would create new profiles in Firefox often on my macOS Macbook pro. I want to merge them all together (merge open tabs and their saved info, cookies, bookmarks, passwords, etc.) into the same profile.

I found this tool: https://github.com/james-cube/firefox-session-merger but I'm not sure if it will do everything I want to do.

Is this possible to do without using Firefox Sync?

Asked by oatmeal_oatmeal 11 hours ago

  • Solved

Microsof Outlook Web Login

Hello, Not sure if posted under the right section. Recently started having an issue trying to sign in to Microsoft Outlook (formally Hotmail) Web. I don't recall any ch… (read more)

Hello,

Not sure if posted under the right section.

Recently started having an issue trying to sign in to Microsoft Outlook (formally Hotmail) Web. I don't recall any changes i made or updates.

When i try to sign in, it opens a new tab and takes me back to the sign in page. This just continues.

Tried using MS Edge and don't have the issue.

So far tried Safe Mode which disabled add-ons, which are currently Add Block plus, and New Tab Override and the issue remains. Not sure if i tried the refresh option but i think it removes the extensions which is not the end of the world.

Added a few images, one shows duplicate tabs, which will continue

Firefox version 140.0.4 (64-bit)

Any ideas whats going

Thanks

Asked by jamesjudge 23 hours ago

Answered by jonzn4SUSE 11 hours ago