• Solved

DOMexception on OneDrive page

Hi, when I try to access the Gallery photos page on OneDrive, especially in the 'For you' section, I get a gray screen and nothing happens. When I check the console, it… (read more)

Hi,

when I try to access the Gallery photos page on OneDrive, especially in the 'For you' section, I get a gray screen and nothing happens. When I check the console, it shows the issues I've captured in the screenshot. I tried this on Mac and Ubuntu with a fresh profile and a clear internet connection. Does anyone have an idea why this is happening? Firefox Version is the latest 142.0.1 No problem with Vivaldi, Chrome etc.

Thanks, Dirk

Asked by dirmme 1 day ago

Answered by Denys 14 hours ago

  • Solved

why cant I rate an add-ons ?

Why there is no way for me to review or rate add-ons for the Firefox? Many years I am using Firefox and sometimes I just cant understand what a strange bugs I am facing. … (read more)

Why there is no way for me to review or rate add-ons for the Firefox? Many years I am using Firefox and sometimes I just cant understand what a strange bugs I am facing.

Asked by Gabriel Sharon 4 months ago

Answered by TyDraniu 16 hours ago

  • Solved

Camera and Micrphone causing crashes

Firefox crashes whenever it would need access to my camera or microphone. So far it has only happened whn trying to access a Roll20 game with camera and microphone connec… (read more)

Firefox crashes whenever it would need access to my camera or microphone. So far it has only happened whn trying to access a Roll20 game with camera and microphone connectivity, and when trying to access a video appointment for Universal Credit. It never happened on Windows 10, but since updating to Windows 11 it happens every time without fail, and the crash is immediate.

Asked by pivotgage01 1 day ago

Answered by pivotgage01 19 hours ago

  • Solved

Lost 'History' information. How do I get it back?

I was browsing web pages and wanted to bring up a previously visited page, but when I went to my browser history, there was absolutely nothing. I had at least half a year… (read more)

I was browsing web pages and wanted to bring up a previously visited page, but when I went to my browser history, there was absolutely nothing. I had at least half a year's worth of history and now it's gone. How can I get that history back? For reference, I am using the latest update on a Win10 OS. I want to get this back, because there's a lot of pages I'd like to revisit but now cannot.

Asked by mars_adept_enten 20 hours ago

Answered by mars_adept_enten 19 hours ago

  • Solved

My photo files

Since one of your updates, all of my photo files now have your logo on them and I can see any of the thousands of photos I have What the hell did you put in your update? … (read more)

Since one of your updates, all of my photo files now have your logo on them and I can see any of the thousands of photos I have What the hell did you put in your update? JUST STOP SENDING UPDATES EVERY DAMN TIME I TURN AROUND.

Asked by downing4change 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

can't validate icloud.com signin

when I go to icloud.com to view and download photos and all my icloud stuff on my phone, I can no longer sign in using firefox. I turned off the shield security but no he… (read more)

when I go to icloud.com to view and download photos and all my icloud stuff on my phone, I can no longer sign in using firefox. I turned off the shield security but no help. There used to be a pop-up that let you enter the code apple emailed you so you could access your icloud stuff on the web. Now there is no place to enter the code they send you. I enabled pop-ups too, but that didn't work. Help! I need my photos! And I use that site pretty much constantly-

Asked by NJTW 4 days ago

Answered by jbr 3 days ago

  • Solved

Emails, apps and pulldown menus will not open

I booted the computer this AM and firefox is acting up. I can go to my email accounts (2), but I can't open an email. Both act like this. They will open with MS Edge and … (read more)

I booted the computer this AM and firefox is acting up. I can go to my email accounts (2), but I can't open an email. Both act like this. They will open with MS Edge and all other functions seem to work on the computer except for firefox.

I tried searching for a solution using duckduckgo and google, many of the links wouldn't open and some that did, just loaded re-loaded, but never finished. Pulldown menus, where they ask a question and click to see the anwer, don't work. They are frozen. Can see the cursor highlight the menus, however it will not allow any interaction with them.

I restarted the computer, there was an update, and I had it update. No change with firefox. I reinstalled firefox. No change. For the moment, I'm out of ideas. Anyone have any thoguhts about this, please help. Thanks in advance. Ken

Asked by ken69 2 days ago

Answered by morrowken997 1 day ago

  • Solved

Extension Issue

I did a new Windows 10 install yesterday. I then added my favourite apps. When I got Firefox installed, adjusted the settings and added my extensions (most of which I've… (read more)

I did a new Windows 10 install yesterday. I then added my favourite apps.

When I got Firefox installed, adjusted the settings and added my extensions (most of which I've used for years), I found a glitch.

The icons for AdBlocker Ultimate and LastPass do not show up in the Customize Toolbar menu. I keep both of these on my toolbar in the past.

I've tried restarting Firefox several times and, finally, tried running it in Troubleshoot Mode. The last, it seems, doesn't allow the use of extension.

So ... please help!

Asked by CdnBookLover 1 day ago

Answered by George Kitsoukakis 1 day ago

  • Solved

firefox help why can't I open money saving expert links on website (UK)

Hi Moneysavingexpert is a website that sends out emails with links for different sections of its website. I can only go to the main page, when I click other links in the … (read more)

Hi Moneysavingexpert is a website that sends out emails with links for different sections of its website. I can only go to the main page, when I click other links in the email, or on the website main page, it just returns me to the main web page. I am not having issues with any other websites and I have turned some ad blockers in case it was them but I still have the problem. No one else has reported this problem on the website so I am guessing it must be something to do with my settings....

Windows 11 Firefox 142.0.1

Asked by waywar 1 week ago

Answered by waywar 1 day ago

  • Solved

browser.search.openintab doesn't work for me

When I search a subject from Google, I want the search tab to remain, and for a new tab to open when I click on a link. I don't want to open the link through the same se… (read more)

When I search a subject from Google, I want the search tab to remain, and for a new tab to open when I click on a link. I don't want to open the link through the same search tab.

After researching, I tried to go through about:config and I changed the browser.search.openintab to 'true' but when I search it opens through the existing search tab.

I hope I am explaining this coherently. Can someone please help me?

Asked by TheRReport 2 days ago

Answered by MarkRH 2 days ago

  • Solved

Can not read mail

When I try to open my mail in Yahoo I'm getting the following message" We couldn't load this message. There are no contacts on my list as well. I tried to read my mail on… (read more)

When I try to open my mail in Yahoo I'm getting the following message" We couldn't load this message. There are no contacts on my list as well. I tried to read my mail on Google and it worked.

Asked by JB 2 days ago

Answered by JB 2 days ago

  • Solved

Facebook not working

Ok, this happens every so often. I use a Laptop running up to date Win 11. For the last several days, when I try to get on Facebook, Firefox doesn't log me in all the way… (read more)

Ok, this happens every so often. I use a Laptop running up to date Win 11. For the last several days, when I try to get on Facebook, Firefox doesn't log me in all the way. Pages are just frozen and I can't do anything. I back out, I reboot, but nothing works so just now I logged into Edge and am just flying around Facebook! I have changed nothing so it is not me or my machine. Why does Firefox do this? I love it and have used it for years but this drives me crazy!! Thanks

Asked by wolfdad 2 weeks ago

Answered by Denys 2 days ago

  • Solved

No 'X' When Viewing Google Reviews-Answered

Version: 115.27.0esr Hello. I 'might' be missing a detail but there is no 'X,' in the top right corner, when viewing Google Reviews. Clearing cookies, closing and reop… (read more)

Version: 115.27.0esr

Hello.

I 'might' be missing a detail but there is no 'X,' in the top right corner, when viewing Google Reviews.

Clearing cookies, closing and reopening the browser, and rebooting the PC are not successful.

Asked by Buddy2014 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago