• Solved

Dark bookmarks after last update

I just updated Firefox and the bookmarks on the left become all black. Black font on black background. Unreadable. Before that, the font was white. How do I change that&… (read more)

I just updated Firefox and the bookmarks on the left become all black. Black font on black background. Unreadable. Before that, the font was white.

How do I change that ?


Thanks !

Asked by namknat 1 day ago

Answered by Paul 1 day ago

  • Solved

What with these HUGE cookie file sizes?

I took a look today and I had 237 MB in cookies! This was after clearing the cache of all files. I've only had this (new) machine a couple months. Short version: Sites … (read more)

I took a look today and I had 237 MB in cookies! This was after clearing the cache of all files. I've only had this (new) machine a couple months.

Short version: Sites have "cookies" from 200kb to as much as 34MB! For many of the sites over 3MB I have no account and have visited them only briefly.

To be clear, I don't care about the space being used. It's trivial. But what the heck is FFox storing and calling it "cookies"? Last I checked, a site was still limited to 4K size cookies and perhaps 50 per domain. So how are we getting to MB+ sized "cookies" per site? Again, the cache was cleared, so what's left aside from trivial cookie files of <4KB?

Desktop; Windows 11; Firefox 139.0.4 64 bit

Asked by MozzieBob 1 week ago

Answered by MozzieBob 13 hours ago

  • Solved

rechapcha box

I watch Rakuten Viki, and suddenly a recapcha box is popping up on the bottom right, blocking the full screen button.... so annoying,,,, how can i get rid of it/ THANKS … (read more)

I watch Rakuten Viki, and suddenly a recapcha box is popping up on the bottom right, blocking the full screen button.... so annoying,,,, how can i get rid of it/ THANKS

Asked by elgar37 1 day ago

Answered by elgar37 17 hours ago

  • Solved

All links open youtube videos

Whenever I search something and there is a youtube video included in the search results, all links direct to that video. In the example image it show me hovering over a w… (read more)

Whenever I search something and there is a youtube video included in the search results, all links direct to that video. In the example image it show me hovering over a website link and in the bottom left hand corner it instead tries to open a youtube link at the bottom of the page.

Asked by no.i.will.not.change 1 day ago

Answered by Kiki 1 day ago

  • Solved

Account Help

I am having trouble signing into my account ******@gmail.com. I no longer have an authenticator app account and I used all of my backup codes. I do have a recovery key … (read more)

I am having trouble signing into my account ******@gmail.com. I no longer have an authenticator app account and I used all of my backup codes. I do have a recovery key though. I hope this helps in recovering access to my account.

Asked by Kenneth Alan Rogers 1 day ago

Answered by Kiki 1 day ago

  • Solved

Previous session restoration

Today I opened Mozilla at my laptop. It malfunctioned (videos froze, pages did not fully download), so I closed the window and after a couple of seconds I reopened it. My… (read more)

Today I opened Mozilla at my laptop. It malfunctioned (videos froze, pages did not fully download), so I closed the window and after a couple of seconds I reopened it. My previous session was gone. I read your articles regarding this issue, did what was described there, but nothing has changes. I lost everything! Job videos, hobby pages - everything! A couple of pages can be restored via history, but that's it! I didn't do anything special before closing the window!

Asked by Stara1402 19 hours ago

Answered by jscher2000 - Support Volunteer 19 hours ago

  • Locked

Firefox ESR 128.12.0esr was updated on June 24th, but there are problems with watching YouTube.

I usually watch YouTube with Enhanced Tracking Protection turned on, Private Browsing turned on, and cookies turned on without logging in, but I have never had any prob… (read more)

I usually watch YouTube with Enhanced Tracking Protection turned on, Private Browsing turned on, and cookies turned on without logging in, but I have never had any problems. I can no longer open YouTube pages at all unless cookies are turned on. I will ask Google to improve this, but could Mozilla also investigate the cause? Thank you in advance.

Asked by SuMo Bot 21 hours ago

Last reply by SuMo Bot 18 hours ago

  • Solved

firefox won't show .pdfs properly

Firefox screws up showing .pdfs. The first view is fine but scrolling seems to overprint the first view without erasing it, if that makes sense, sorta like a double expo… (read more)

Firefox screws up showing .pdfs. The first view is fine but scrolling seems to overprint the first view without erasing it, if that makes sense, sorta like a double exposure. I can't get a screen cap either, which might just mean it's not a firefox issue at all, but I can view and screen cap .pdfs from any other application. I'm running Debian 12 up to date. When I need to view a .pdf I use Chromium, but I do prefer Firefox.

Asked by rayandrews 1 month ago

Answered by rayandrews 1 month ago

  • Solved

This video does not load in FireFox but works fine in Edge / Chrome / Safari

This is the link to the video that will not play in FireFox. https://www.swingtechnologies.com/UploadVideos/clarkj@pobox.com/S200629_019 B.mp4 … (read more)

This is the link to the video that will not play in FireFox. https://www.swingtechnologies.com/UploadVideos/clarkj@pobox.com/S200629_019 B.mp4

Asked by John Clark 2 days ago

Answered by John Clark 1 day ago

  • Solved

Firefox 138 Unloaded Tabs Favicon Color

Hello everybody, Is there any way to revert unloaded tabs favicon revert back to slightly pale colored version like in 137 instead of non-colored b&w favicons. … (read more)

Hello everybody, Is there any way to revert unloaded tabs favicon revert back to slightly pale colored version like in 137 instead of non-colored b&w favicons.

Asked by Emre Tunçez 1 month ago

Answered by Emre Tunçez 1 month ago

  • Solved

Not able to change desktop background photo since today's Firefox update

Hello: When I signed into my computer this morning, a pop-up asked me if I wanted Firefox to update. I let it do that, and then a pop-up came up letting choose among so… (read more)

Hello:

When I signed into my computer this morning, a pop-up asked me if I wanted Firefox to update. I let it do that, and then a pop-up came up letting choose among some photos and art for a desktop background. It even let me upload a photo of mine. I chose one of yours, now I can't change to any other photo I have on my computer. Please help.

Thank you,

Cynthia M.

Asked by clmcda63 2 weeks ago

Answered by clmcda63 1 day ago

  • Solved

Firefox deleted all my addons and passwords

I rebooted and launched FF, I was asked if I wanted to Refresh. Naturally I declined because I'm not an idiot. Now all my addons and passwords are gone. I would love t… (read more)

I rebooted and launched FF, I was asked if I wanted to Refresh. Naturally I declined because I'm not an idiot. Now all my addons and passwords are gone. I would love to have them back since I never asked for them to be deleted. I don't have an "Old Firefox Data" or whatever folder on my desktop, would have been cool for them to leave that there when they clobbered years of data and customization because Firefox thinks they should have more control over my PC than I do, but they didn't. Is there any way to get these back?

Asked by Steam Cheap 1 day ago

Answered by Steam Cheap 1 day ago

  • Solved

firefox update

Firefox mozilla recently updated, now the bookmark side bar has made the fonts dark on a dark background, now unreadable. How do I change the fonts back to white on a da… (read more)

Firefox mozilla recently updated, now the bookmark side bar has made the fonts dark on a dark background, now unreadable. How do I change the fonts back to white on a dark background?

Asked by tomrascalguy 1 day ago

Answered by Paul 1 day ago

  • Solved

Set "Share the screen" permission via Group Policy

Looking for a way to configure the "Share the screen" permission present in permissions for individual sites via GPO. I am aware of this doc but I can't find anything for… (read more)

Looking for a way to configure the "Share the screen" permission present in permissions for individual sites via GPO. I am aware of this doc but I can't find anything for setting this permission. Specifically, to block it for all sites with an explicit allow list.

The "Preferences" option won't suffice as permissions are stored in permissions.sqllite and are not part of the about:config preferences. The "Permissions" grouping lacks... the majority of the possible site permissions as well.

Asked by Pizzor 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved
  • Archived

Terminal command to determine if ESR is installed (OS X)

Google provides a different key to differentiate installed copies of Google Chrome (standard or "Google Chrome for Work") in this file: "/Applications/Google Chrome.app… (read more)

Google provides a different key to differentiate installed copies of Google Chrome (standard or "Google Chrome for Work") in this file:

"/Applications/Google Chrome.app/Contents/Info.plist"

Google Chrome:
<key>KSBrandID</key>
<string>GGRM</string>

Google Chrome for Work:
<key>KSBrandID</key>
<string>GGRO</string>

Is there such an identifier on Firefox vs Firefox ESR?

Thanks, Don

Asked by donmontalvo 9 years ago

Answered by donmontalvo 9 years ago

  • Solved

Installation process - what happens

I have just installed firefox on my new computer. I had firefox on my old computer and laptop that are both still running. It has pulled in a list of mostly obsolete acc… (read more)

I have just installed firefox on my new computer. I had firefox on my old computer and laptop that are both still running. It has pulled in a list of mostly obsolete accounts and passwords which are listed when I select "passwords" I did not ask firefox to do this. why has it done this. what else may it have done that I don't know about

Asked by childerley7 2 days ago

Answered by childerley7 1 day ago

  • Locked

Some web pages not working on Firefox

I'm finding some web pages are not working correctly or are not working at all. I know it's not the web page as other browser's are working fine. Any help with this would… (read more)

I'm finding some web pages are not working correctly or are not working at all. I know it's not the web page as other browser's are working fine. Any help with this would be greatly appreciated.

Asked by saint3 2 months ago

Last reply by Jacob Mason 1 day ago