Firefox Community Forum

Hello,

I never received a confirmation code to sync with my other computer. I've tried to followed all the instruction per request, still no avi.

I've followed below instruciton from your team:

   Search your inbox for emails from accounts@firefox.com with the subject line "Confirm your account". Be sure to also check Spam/Junk folders.
   Add accounts@firefox.com to your whitelist/address book. After that you, will need to trigger another confirmation email by trying to sign into your account again.
   Check that you’re using the correct email address. Very often the email you’re trying to sign in with is not the email the account was created with.
   If you're using an email application to check your inbox, try using your email provider's website instead, or vice-versa.
   Disable any VPN or special DNS configuration when attempting to sign into your account

Yesterday, the Firefox quit working. Today my connection was verified by Fios and during the phone call, we tried Google Chrome (Yuck!) and it worked on the internet. I have downloaded the latest Firefox and it still does not work. Is there a problem with Firefox? Should I delete Firefox and reinstall?

I'm using Windows 10 and have just completely uninstalled and reinstalled Firefox.

PROBLEM: Using MS Office 2021, OUTLOOK, when I select "EMAIL LINK" I get two windows, the expected one with the email link in the body, and one much smaller that is blank.

The second smaller window is an extra and serves no purpose; except that I have to close it. After an hour with a senior Microsoft tech this morning, he said the problem with with Mozilla; that everything works normally (only one window opens!) - leaving Firefox/Mozilla as the source of the problem

I've completely uninstalled and reinstalled Firefox, clearing the cache, etc., etc. so I have nothing to attach. ALSO, when I tried to "Share Date," there was an error and I 've had to retype the above again. So, if you need more that the info I've given, please let me know.

how many times do I have to say YES to the update question that constantly appears each time I access another page? I said YES the first time. It is driving me NUTS and interrupting my work

Created Gmail account for gmail.com.

Where my name or initial should appear, it says "Finish setup"

I have checked circles that I want, but it still says "Finish setup."

What can I do?

Trying to connect to yahoo mail (currently.com) and keep getting error messages. All other websites on firefox work.

When I have firefox open for a while, not sure how long, the display starts to mess up on some pages. When I print those pages, the words are still messed up. One place is printing things form the Virginia Department of Taxation I-File. I do not like to close out of the browser every single day and with other browsers I do not have to. This is new and started this year. Not sure when. How do I fix this issue without having to restart the browser and close out of everything all the time?

Hello,

Since the new version of Firefox desktop 137.0.2 my xslt is no longer interpreted correctly. I use the xpath-function document to load external xml documents in my stylesheet. But no document is since the new version loaded. Also with links to intern pdf-documents I receive the error "file not found".

I saw that in the new version there was changes in xslt. Is my problem a bug or may be exists there a workaround (in changing settings)?

Thanks a lot for your answer. Regards, Tomateus

Hello there,

I'm a relatively new adopter of Firefox so please bear with me.

First off let me say that my Brother Printer is working fine. Word documents as well as non-PDF documents print correctly and cleanly from 3rd party applications as well as Firefox. That is until I open up a PDF document and attempt to print it and see: "Printer in an error state." Clearing out the print cue and or restarting the printer, does nothing to resolve this issue.

See attached image from the printer cue.

Digging into my system (Windows 11) everything appears fine, drivers are up-2-date, and all other applications that can use the printer do so without issue. Briefly re-installing Chrome, I'm able to print the PDF without issue. Which strongly suggests that this is an issue native to the Firefox browser. Odds are if I'm seeing this issue, loads of other users are as well.

Looking forward to your replies.... Thank you in advance for your time and consideration.

-Kevin

i've recently had problems with not being able to login to certain accounts (others are fine) resulting in hanging. other times i might be writing a message (or other) and the browser crashes. can you help me, please?

I thought it was an issue with my pc, but chrome does not have this issue and neither do other applications. I have tried clearing my cache and cookies as well as ensuring mozilla was using my computer performance settings as opposed to hardware acceleration. The attached images are a very small example of the issue. Typically, after clicking on the screen or pressing a button the text is corrected but often replaced with new text being "corrupted". Any help would be greatly appreciated.

I have been using Firefox for 20 years, it always works perfectly until the 2 last update and these problems are driving me crazy!

Since the last 2 updates (137.0.1 (aarch64) on MacOS Sequoia 15.4), sometimes when I click on a tab, it just automatically moves all the way to the right...

How can I fix this?

I have set E:\ as my default download location. However in some cases Firefox does not respect my choice and silently downloads stuff to C:\Users\Name\Downloads. I really hate this. One example, a pdf downloaded from here https://scribd.vpdfs.com/. Please fix it. Thx.

I am using the version 115.20.0esr (64-bit) and have noticed I have links in my bookmarks, that are either from other bookmark folders but I never copied them over, or I have new links that I never clicked to be saved? I have deleted those I found but some more keep popping up?

All my saved passwords are missing. I am synced and logged into an Android phone. I usually use an iphone but have not checked syncing there yet, or on a computer/laptop.

Hello! I'm trying to download a quantity of audio files from a specific website. Once I open firefox, I can manage to download a few in that session - anywhere from 1 to 10 usually. Then, at some point, the downloads start to hang. They appear as how they do when they're loading - "Unknown time left - 0 bytes (0 bytes/sec)". However, they never load. The only solution is to restart Firefox, to be able to download a few more.

I'm on Linux mint, Firefox version 137.0.2 (64-bit). I tried running firefox through the terminal to see if anything would show up when the downloads stop working, and I got this:

[GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt [Child 47831, Main Thread] WARNING: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Permission denied: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(/usr/lib/firefox/firefox-bin:47831): dconf-WARNING **: 17:00:51.332: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Permission denied [Child 47834, Main Thread] WARNING: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Permission denied: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(/usr/lib/firefox/firefox-bin:47834): dconf-WARNING **: 17:01:05.497: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Permission denied [Child 47553, Main Thread] WARNING: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Permission denied: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(/usr/lib/firefox/firefox-bin:47553): dconf-WARNING **: 17:01:14.186: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Permission denied

And a lot of "ATTENTION: default value of option mesa_glthread overridden by environment." - but those seem to happen all the time during regular usage.

Any way I can go about troubleshooting this, or am I stuck with restarting Firefox every few files I need to download? Thank you in advance for any help or advice.

Hello!

After the latest Firefox Desktop updates (not sure which one exactly, since I didn't notice the issue immediately), I've started experiencing a problem with copy-pasting text — specifically with line break formatting on Windows 10.

Instead of copying line breaks using the Windows-style carriage return + line feed (\r\n), Firefox now copies only line feeds (\n). As a result, the text appears as a single long line when pasted into native Windows applications — which breaks the expected formatting. This behavior mainly affects:

• Text editable fields (e.g., contenteditable or textarea) in modern web applications.
• Code blocks or snippets (such as in Markdown or monospace) copied using "Copy" buttons (e.g., in ChatGPT or GitHub).

At first, I noticed this only when copying code from ChatGPT using the code-snippet copy button. But now it happens in almost all editable text areas — if I enter text with line breaks manually, and then copy it, those breaks do not appear properly in native Windows apps. For example:

• In Google Sheets, I often edit text with line breaks in a cell, but when I copy it back, it's all flattened into one line.

Right now, I have to fix this using scripts that replace \n with \r\n, but that's a very inconvenient workaround.

❗My main question is: What changed in Firefox that caused this behavior? This used to be reliable and feels like a regression. It’s a very basic feature and critically important for my daily workflow!

🔧 Follow-up questions:

1. Can this be fixed in a future Firefox update? Will it be addressed?
2. Is there a way to fix or configure this behavior right now via browser(settings, configs)?
3. Is there an extension or workaround that can restore the \r\n format without manual scripting?

Affected apps:

• ChatGPT
• Google Spreadsheets
• Trello
• ProtonMail (regular text copying)
• (more)

Thanks in advance for any clarification or suggestions!