• Solved

Custom LLM

I don't plan to use any provided AI chatbot. I want to use models that I have downloaded and tested myself and which run on my PC. So please add the possibility to connec… (read more)

I don't plan to use any provided AI chatbot. I want to use models that I have downloaded and tested myself and which run on my PC. So please add the possibility to connect through major LLM APIs, the same way other tools way simpler than Firefox already allow to do.

Asked by Sazaju HITOKAGE 6 days ago

Answered by Sazaju HITOKAGE 5 days ago

  • Solved

Firefox installed Web Apps without my consent

Hi, I am using Firefox exclusively for my work Claude account, I only check my usage on it. Today, I noticed Firefox silently installed a webapp under $USER/AppData/Roami… (read more)

Hi, I am using Firefox exclusively for my work Claude account, I only check my usage on it. Today, I noticed Firefox silently installed a webapp under $USER/AppData/Roaming/Microsoft/Windows/Start Menu/Programs, and it has a Claude webapp, which I neither click any install or add to my menu. I found it extremely concerning in terms of privacy, and I am wondering if any other people have similar experience.

Asked by Chang Liu 5 days ago

Answered by TyDraniu 5 days ago

  • Solved

How to remove "ENHA..." search box that just appeared on Firefox homepage

Starting with the most recent Firefox update a new small grey search bar containing the letters ENHAN appears in the upper right portion of my home page. It is intrusive… (read more)

Starting with the most recent Firefox update a new small grey search bar containing the letters ENHAN appears in the upper right portion of my home page. It is intrusive and useless and I DO NOT WANT IT. How can I make it go away? I have Googled this extensively and have not found an answer. Please help. Thank you.

Asked by hcole-pe 6 days ago

Answered by jonzn4SUSE 5 days ago

  • Solved

Youtube embedded videos on website article not loading

Browsing this website article I can see that there are embedded Youtube videos in the article but they are not loading, instead I only see blank spaces. I've turned off a… (read more)

Browsing this website article I can see that there are embedded Youtube videos in the article but they are not loading, instead I only see blank spaces. I've turned off all extensions, turned off tracking protection, cleared cache and cookies for both the website and Youtube.com, and tried viewing the website in troubleshoot mode.

Asked by jlpmghrsx4 5 days ago

Answered by jonzn4SUSE 5 days ago

  • Solved

Still Getting "Access Denied" on O'Reilley Auto Parts Page. Works Fine With My Windoze PC With Chrome

Still getting this error after page refresh on O'Reilley Auto Parts and a few other sites when searching. (I don't get this error when on O'Reilley com home page, but ONL… (read more)

Still getting this error after page refresh on O'Reilley Auto Parts and a few other sites when searching. (I don't get this error when on O'Reilley com home page, but ONLY when searching for a part on O'Reilley and ONLY with Firefox on my desktop. This started just a few months ago. All ad blocks and U Block Origin are disabled). I don't get this error with Google Chrome on this Windows 7 PC or on my Android phone. Any help is appreciated. Thanks.

Asked by slammfrazer 1 week ago

Answered by slammfrazer 6 days ago

  • Solved

Cannot connect to BBc Sounds

Cannot connect to BBC Sounds web page (https://www.bbc.co.uk/sounds). Get the following error message: "The page isn’t redirecting properly Firefox has detected that the… (read more)

Cannot connect to BBC Sounds web page (https://www.bbc.co.uk/sounds). Get the following error message: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."

Have tried with and without a VPN, have cleared the cache, and shutdown/restarted Firefox, but no luck.

Connects without issue when using alternative browsers.

Asked by ltemis 6 days ago

Answered by jonzn4SUSE 5 days ago

  • Solved

Bookmarks stopped working

My bookmarks have stopped working. When I went to Edit Bookmark I found they are all empty. I can create a new bookmark as usual, but I have over 300 bookmarks that no lo… (read more)

My bookmarks have stopped working. When I went to Edit Bookmark I found they are all empty. I can create a new bookmark as usual, but I have over 300 bookmarks that no long function that are very important to my work. Is there any way I can possibly restore them, as my work depends on them?

Asked by bhutchins1 6 days ago

Answered by Konstantina Papadea 5 days ago

  • Solved

The last update broke gmail as well as e.g. https://www.radiofrance.fr

Firefox worked this morning, but stopped in the afternoon. I ran an update, but could not connect to my gmail account anymore, or listen to the Radio France podcasts All … (read more)

Firefox worked this morning, but stopped in the afternoon. I ran an update, but could not connect to my gmail account anymore, or listen to the Radio France podcasts All this works from Google Chrome (not my default browser). All under the Mozilla VPN 2001:4860:7:150e::fc (why the IPv6 address?)

Firefox 148.0 (20260216153405) Details Installed on: 26 February 2026 at 18:55:57 Status: The Update was successfully installed

~> uptime

21:59:01 up  1:22,  1 user,  load average: 0.47, 0.38, 0.32

~> uname -a Linux tanya 6.8.0-101-generic #101-Ubuntu SMP PREEMPT_DYNAMIC Mon Feb 9 10:15:05 UTC 2026 x86_64 x86_64 x86_64 GNU/Linux ~> cat /etc/os-release PRETTY_NAME="Ubuntu 24.04.4 LTS" NAME="Ubuntu" VERSION_ID="24.04" VERSION="24.04.4 LTS (Noble Numbat)" VERSION_CODENAME=noble ID=ubuntu ID_LIKE=debian HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=noble LOGO=ubuntu-logo

Thanks, Marc

Asked by marc.girod 1 week ago

Answered by jonzn4SUSE 6 days ago

  • Solved

Firefox not resizing window width properly for HTML class "main-sidebar-left"

Running Firefox 140.8.0esr (64-bit) on Windows 10 Pro on an HP laptop. The feature/problem described works properly with Chrome and Edge. The problem occurs when accessin… (read more)

Running Firefox 140.8.0esr (64-bit) on Windows 10 Pro on an HP laptop. The feature/problem described works properly with Chrome and Edge. The problem occurs when accessing the following article:

  https://www.comsoc.org/publications/ctn/turning-fiber-sensing-system-magic-fiber-optics-sensing

If the window is set wide enough, there is a sidebar displaying, "Share this content in X". If the screen is squeezed down (i.e. drag the right margin to the left) far enough, the sidebar will disappear. That feature is handled properly, but as the window width is increased and the sidebar appears, the main body of text does not wrap properly. It appears that Firefox is not compensating for the width of the sidebar.

 NOTE: As I am not a HTML expert, my subject line referencing a particular HTML class could be misleading.

Asked by mopep 2 weeks ago

Answered by mopep 6 days ago

  • Solved

Sessions and history are not saved

I have Firefox installed on multiple devices and most/all of them don't keep sessions or browsing history I noticed that these files are updated while browser is open and… (read more)

I have Firefox installed on multiple devices and most/all of them don't keep sessions or browsing history

I noticed that these files are updated while browser is open and get deleted once browser is closed:

  • sessionstore-backups/recovery.baklz4
  • sessionstore-backups/recovery.jsonlz4

No other files are related to sessions

I have "Open previous windows and tabs" checked

Installations:

  • Windows 10
  • Debian 12
  • Debian 13 (Firefox 148.0 Snap)

On Firefox for Android, this issue doesn't happen, I can even see the whole browsing history including history lost on PC installations

Asked by zeidy44zeidy44 1 week ago

Answered by zeidy44zeidy44 6 days ago

  • Solved

Why is Firefox promoting the Qatari regime's propaganda mouthpiece?

I was really shocked and horrified to see Firefox place the Qatari regime's propaganda mouthpiece on my home screen. The Qatari regime is one of the worlds worst abusers … (read more)

I was really shocked and horrified to see Firefox place the Qatari regime's propaganda mouthpiece on my home screen. The Qatari regime is one of the worlds worst abusers of human rights. It allows no political parties, tolerates no criticism, and severely punishes online dissent. It has absolutely no LGBQ rights, is deeply misogynistic and antisemitic and uses slave labor extensively. Additionally, it is a known supporter of extremism and terrorism. It is not OK to push their propaganda outlet on the front page.

Asked by longtimefirefoxuser 2 weeks ago

Answered by Denys 6 days ago

  • Solved

Restore previous session option is not available

Last night I had an operating system update. Before the OS update, I closed all open apps, including Firefox. In the past, the session I closed the previous evening was r… (read more)

Last night I had an operating system update. Before the OS update, I closed all open apps, including Firefox. In the past, the session I closed the previous evening was restored. But this morning, all my pinned tabs and other open tabs are gone, and Restore Previous Session does not appear as an option on the dropdown menu. Recently Closed Tabs is pretty random, not really helpful. Recently Closed Windows only shows one tab that I opened this morning (probably a mistake on my part). Is there any way for me to retrieve the session from yesterday?

Asked by Peter Perry 6 days ago

Answered by Peter Perry 6 days ago

  • Solved

can't access a closed window

I have enabled the option to open the previous windows and tabs. I had one window that I always closed last as it had a lot of groups that are important for my work, so i… (read more)

I have enabled the option to open the previous windows and tabs. I had one window that I always closed last as it had a lot of groups that are important for my work, so it used to open every time I started Firefox. Sometimes, even if I closed the window by mistake without closing other windows, I was able to get it back by pressing ctrl+shift+n.

But yesterday, I might have closed it by mistake and when I pressed ctrl+shift+n , it didn't come back. I wasn't able to access my window and now it's all gone. I don't see anything in recently closed windows in history.

I need those tabs back as they are very important for my work. they were a lot of tabs. I had many groups but now all are gone. I tried by using the previous.jsonlz4 in the sessionstore-backup by renaming it in the default-release profile as sesstionstore.jsonlz4 but still wasn't able to access my window.

I didn't clear my history as the tabs opened in the window still show up in the history.

Kindly help as soon as possible

Asked by Krishan Mittal 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Error I get "Access Denied" error when searching O'reilly Auto part with Firefox browser only

Here's the error page I get from O'reilley Auto Parts when searching. (I don't get this error when on O'relley com, but ONLY when searching for a part and ONLY with Firef… (read more)

Here's the error page I get from O'reilley Auto Parts when searching. (I don't get this error when on O'relley com, but ONLY when searching for a part and ONLY with Firefox on my desktop. This started just a few months ago. All ad blocks and U Block Origin are disabled):

https://www.oreillyauto.com/search/v/a/4649/automotive-car-1988-pontiac-fiero?q=oil+filter

Access Denied You don't have permission to access "http://www.oreillyauto.com/search/v/a/4649/automotive-car-1988-pontiac-fiero?" on this server.

Reference #18.8aa03b17.1772750536.8978d2fa

https://errors.edgesuite.net/18.8aa03b17.1772750536.8978d2fa

Asked by slammfrazer 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Firefox sponsored shortcuts

I have left Shortcuts toggled on, since I want to see the 18 shortcuts that I have manually pinned. Fine so far. I have unchecked Sponsored Shortcuts, but I still am see… (read more)

I have left Shortcuts toggled on, since I want to see the 18 shortcuts that I have manually pinned. Fine so far.

I have unchecked Sponsored Shortcuts, but I still am seeing sponsored shortcuts added to my dashboard whenever I open a new article. What am I doing wrong?

Asked by David Crocker 1 week ago

Answered by Denys 1 week ago

  • Solved

Access denied to Lowe's search

I am now getting this message when I try to search for things at Lowes. " Access Denied You don't have permission to access "http://www.lowes.com/Search=bathroom%20vanity… (read more)

I am now getting this message when I try to search for things at Lowes.

" Access Denied You don't have permission to access "http://www.lowes.com/Search=bathroom%20vanity%20with%20sink" on this server. Reference #18.110ed217.1773095861.c4830d80 https://errors.edgesuite.net/18.110ed217.1773095861.c4830d80 "

This has just started recently. I do not have this problem using Google Chrome. All other searches (Amazon, Ebay, Safeway, Walmart, et.al. are ok. Just who exactly is edgesuite? I am running Firefox on Windows 7.

Asked by joe ceri 1 week ago

Answered by joe ceri 1 week ago

  • Solved

My personal bookmarks have disappeared.

Three days ago a window popped up asking me to update Firefox. I did and afterwards my personal bookmarks listing disappeared. I tried rebooting everything. No luck. I w… (read more)

Three days ago a window popped up asking me to update Firefox. I did and afterwards my personal bookmarks listing disappeared. I tried rebooting everything. No luck. I went to your website and followed all of your suggestions, but again nothing worked; mainly because I could not find on my computer the info the last step in your suggestions were asking for. (I did get a message several times telling me I was using an old Firefox profile. I tried to investigate, but each time your instructions told me to look for something as the last or next-to-last step, I ended not being able to find it on my computer. Again, I have tried everything. Please help me.

Asked by propdoc28 1 week ago

Answered by TechHorse 1 week ago