• Solved

Choppy and slow using picture heavy site

Hi, I use a website called Slickdeals which has a lot of thumbnail photos showing the product on the homepage. Firefox seems to have a problem with it where Chrome does n… (read more)

Hi, I use a website called Slickdeals which has a lot of thumbnail photos showing the product on the homepage.

Firefox seems to have a problem with it where Chrome does not.

Scrolling fast throws it off...the screen turns white and I have to wait for the images to load. Also, the scrolling tends to get choppy while using my touchpad scroll.

I've tried disabling hardware acceleration, disabling smooth scrolling, and clearing cache/history.

Sometimes the cursor lags about a second from the arrow to the hand pointer on links to click.

I have fast FIOS internet and a laptop with 16 GB RAM.

Thanks!

Asked by Travis Thurston 5 days ago

Answered by jonzn4SUSE 3 days ago

  • Solved

no prompt for build in vpn switch on

Hi there, I'm on the 149 download from Firefox, but I didn't get the prompt to switch on the build in VPN. Is it not rolled out in Australia yet? Hope to hear from you. W… (read more)

Hi there, I'm on the 149 download from Firefox, but I didn't get the prompt to switch on the build in VPN. Is it not rolled out in Australia yet? Hope to hear from you. Warm regards, Nicola

Asked by Nicola Roeleveld 4 days ago

Answered by James 4 days ago

  • Solved

Windows permissions are blocking me from doing a session recovery in FireFox

I am trying to recover a FireFox session from a backup of my C:\ drive from a few months ago, but I am blocked by "access denied". No matter what I have tried, access is… (read more)

I am trying to recover a FireFox session from a backup of my C:\ drive from a few months ago, but I am blocked by "access denied". No matter what I have tried, access is always denied. I an using FireFox version 149.0 on Windows 10, and am trying to manually make the substitution in the folder C:\Users\...profiles\318tzbcg.default-release\sessionstore-backups.

I have tried the substitution with FireFox totally shut down (checked in Process Explorer) and even after a reboot. I am blocked from copying any of the current files to another folder or to rename them (as a precursor to (hopefully) replacing them), much less over-copying them with files from my drive backup.

I have tried from an this with CMD (run as administer) in my normal user account (which has admin privileges anyway) and with an actual Administrator account. In my User account I have verified for the properties of the Profile and sessionstore-backups folders that all of the accesses are ticked as allowed for write and read (except Special Access is not ticked). The section with the tick boxes is greyed-out (with those boxes checked), and I cannot untick any of them or put a tick on Special Access.

(I am writing this from a different machine, so have not clicked the Share Data button (troubleshooting information) on this submission form, but can provide that later from that machine,)

What can I do to get the needed access (permissions) to substitute a recovered sessionstore.jsonlz4, recovery.json4lz or previous.json4lz file?

Asked by LTEAK 4 days ago

Answered by jonzn4SUSE 4 days ago

  • Solved

The lock icon gone away from https site

Hello This evening as I was going to pay for a book on a site well known to me, I notice that I don’t see a lock to the left of the address. I read your page 'Mixed conte… (read more)

Hello This evening as I was going to pay for a book on a site well known to me, I notice that I don’t see a lock to the left of the address. I read your page 'Mixed content blocking in Firefox' after seeing that its little French sister was not up to date and it seems that it is the version of Firefox installed tonight that is behind this big change. Even my bank’s site no longer shows padlocks and it’s destabilizing. Why such a change without explanation??? I only read information about the split view in the same tab (which seems very useful) but nothing about this disappearance of the lock... Can you confirm that it is indeed the version from tonight 27/03/2026 that made this change at first glance worrying.

Thank you in advance and have a good day.

Asked by frgonon 4 days ago

Answered by MarkRH 4 days ago

  • Solved

How do I get the star I can click to show list of bookmarks? Just installed Firefox om new laptop and friendly star is missimg

How do I get the star I can click to show list of bookmarks? Just installed Firefox on new laptop and friendly star is missing. Had same problem years ago but Firefox… (read more)

How do I get the star I can click to show list of bookmarks? Just installed Firefox on new laptop and friendly star is missing. Had same problem years ago but Firefox popped up with the answer before I had to ask

Asked by moragwray 4 days ago

Answered by cor-el 4 days ago

  • Solved

Splitting a screen

Device name DESK Processor AMD Ryzen 3 3100 4-Core Processor (3.59 GHz) Installed RAM 16.0 GB System type 64-bit operating system, x64-based processor Editi… (read more)

Device name DESK Processor AMD Ryzen 3 3100 4-Core Processor (3.59 GHz) Installed RAM 16.0 GB System type 64-bit operating system, x64-based processor

Edition Windows 11 Home Version 25H2 Installed on 12/01/2026 OS build 26200.7623 Experience Windows Feature Experience Pack 1000.26100.275.0

Hello,

I have two windows in Firefox that I would like to tile so that I can compare the contents of each. Is this possible ? Regards

pyor66

Asked by pyor66 2 months ago

Answered by Denys 2 months ago

  • Solved

alt+a shortcut stopped working

I've been using alt+a to open new tabs in a multi account container for a long time. Recently that shortcut stopped working possibly with the update to v148 as indicated … (read more)

I've been using alt+a to open new tabs in a multi account container for a long time. Recently that shortcut stopped working possibly with the update to v148 as indicated in this reddit thread.

alt+a is not listed as a shortcut in about:keyboard or in about:addons > manage extension shortcuts or in my ubuntu shortcuts nor in any software I can think of thats running. I've disabled all add-ons except multi account containers and it still does not work. Changing the shortcut to another works fine.

Why would just that shortcut stop working? What else can I do to diagnose the problem?

Asked by Elias K Gardner 1 week ago

Answered by Elias K Gardner 4 days ago

  • Solved

Discord not asking for permissions?

I previously accidentally removed notification permissions from discord. I'm trying to reanable them, but even when i enable the settings in discord firefox will not give… (read more)

I previously accidentally removed notification permissions from discord. I'm trying to reanable them, but even when i enable the settings in discord firefox will not give me the popup to turn on notifications. when i click on the usual permissions tab myself it simply does not show the notifications option. they are not blocked in my firefox settings, and other sites like youtube and twitter work perfectly fine

Asked by aananth.balachandran22 1 week ago

Answered by cor-el 6 days ago

  • Solved

Search box shortcuts gone since update

Hi, since the new update the shortcuts/search buttons on the smaller search box (desktop, windows) are gone, and I can't figure out how to get them back, nor can I find a… (read more)

Hi, since the new update the shortcuts/search buttons on the smaller search box (desktop, windows) are gone, and I can't figure out how to get them back, nor can I find anyone asking about the same issue so far. It's happened on every device that's gotten the update. I added a screenshot so you know what I mean. There were always shortcut buttons under the textbox, so I can quickly search in google maps or wikipedia etc. but now there's only the dropdown menu. on the left. I used those buttons a lot so I definitely want those back! Thanks

Asked by dsmits 4 days ago

Answered by dsmits 4 days ago

  • Solved

Google Ads login error

Hi Love Firefox and use it every day to manage clients Google Ads accounts. Updated to latest version and now I'm getting this warning when I'm trying to access ads.googl… (read more)

Hi Love Firefox and use it every day to manage clients Google Ads accounts. Updated to latest version and now I'm getting this warning when I'm trying to access ads.google.com Doesn't appear that I can add an exception, is there a work around that I can use. Look forward to hearing back. Thanks in advance

Paul

Asked by ppc1001 5 days ago

Answered by jonzn4SUSE 5 days ago

  • Solved

When an extension wants to "Access your data for all websites", what does this encompass?

Some extensions I use have been updated and now ask permission to "Access your data for all websites." What is the scope of this access? Can an extension which facilita… (read more)

Some extensions I use have been updated and now ask permission to "Access your data for all websites." What is the scope of this access? Can an extension which facilitates video downloads see my bank password? Can it access data for sites in a different Firefox container? Can it access sites which I use in a different browser? Can it access data for sites which, on my system, are only available to a different user? Thanks for any clarification. [I am running Firefox 149.0 under Kubuntu 24.04]

Asked by taxpayer 5 days ago

Answered by TyDraniu 4 days ago

  • Solved

Wifi adapter shutdown

Firefox is causing my wifi adapter to shut down Running firefox for any length of time will shut down my wifi adapter at a random moment. The only solution is reboot Usi… (read more)

Firefox is causing my wifi adapter to shut down

Running firefox for any length of time will shut down my wifi adapter at a random moment. The only solution is reboot

Using opera, the problem does not occur, I can run opera continuously without problem. Running firefox at anytime will cause the fail at some point.

Im running windows 11 I have run firefox in safe mode Disabled all addons Set to “No Proxy” Disabled power saving on the adapter Replaced firefox with the ESR version 140.8 , previous version was the latest I note that there are up to 11 firefox process instances in task manager (all cleared when firefox is shut down) Firefox is set to update automatically Several updates have occured during this problem Disabled hardware acceleration Cleared cache Latest wifi driver And a few more that I cant recollect at the moment

Running out of hair to pull out

Any idea’s?

Asked by ivoratfortknox 2 weeks ago

Answered by ivoratfortknox 4 days ago

  • Solved

Problem with the Home Depot website.

After going into Home Depot Canada's website, I can't entre into their departments sections, just see nothing. Maybe somethins wrong with my Firefox's settings? Please he… (read more)

After going into Home Depot Canada's website, I can't entre into their departments sections, just see nothing. Maybe somethins wrong with my Firefox's settings? Please help. Thanks.

Asked by SoKamSon 4 days ago

Answered by jonzn4SUSE 4 days ago

  • Solved

firefox search bar has changed

I use the Firefox Search bar a lot (the one that has a magnifying glass). The latest version of Firefox's Search bar seems different and the magnifying glass has been rep… (read more)

I use the Firefox Search bar a lot (the one that has a magnifying glass). The latest version of Firefox's Search bar seems different and the magnifying glass has been replaced by an icon of my default search engine. Although the old and new Search bar are very similar, the newer one has a larger font, and the search options on the drop down menu have a magnifying glass next to it. It also takes up more space on the browser (not as packed) which I don't like as much. Is there a way to revert to the previous version of the search bar? The first pic is the new search bar and the second is the older version.

Asked by vetboy 4 days ago

Answered by Agent virtuel 4 days ago

  • Solved

Access Denied on more and more Web sites

I have emptied cache, reset everything and I still get Access Denied You don't have permission to access "http://www.cabelas.com/home" on this server. Reference #18.cdd1… (read more)

I have emptied cache, reset everything and I still get

Access Denied You don't have permission to access "http://www.cabelas.com/home" on this server.

Reference #18.cdd11102.1773077261.fdc87252

https://errors.edgesuite.net/18.cdd11102.1773077261.fdc87252

This is from Cabelas.com but I am getting it more and more from other web sites. American Airlines, Delta.com, etc. I accessed the help and did all the steps about fingerprinting and turning off "enhanced tracking protection" and nothing helps. Any ideas? Don't like the idea of using Chrome or Edge, but Firefox is almost unusable for me now. If I have to keep using another browser for the sites, may as well just use that one only.

Asked by sshelton03 3 weeks ago

Answered by TyDraniu 1 week ago

  • Solved

Our systems have detected unusual traffic from your computer network

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (read more)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Asked by Runky Rodo 2 months ago

Answered by Denys 2 months ago