• Solved

Dark reader activation

I PAID for "dark reader" I got the activation key but I cannot activate it because the instructions says go to "MORE" and there is NO "MORE"! I hunted all over the settin… (read more)

I PAID for "dark reader" I got the activation key but I cannot activate it because the instructions says go to "MORE" and there is NO "MORE"! I hunted all over the settings & extension & themes, but I cannot find anyplace to activate this extension. Did I just waste my money? I have poor vision, I NEED a dark page with white letters. Thanks to being a touch typist, I don't need to see the keybord or page to type but i can't see what I am typing on a dam w hite page! I now cannot click on "Email me when someone answers the threadil"

Asked by sheila 5 months ago

Answered by sheila 5 months ago

Firefox ran an update without warning, now all data has disappeared

My computer automatically restarted, and when I reopened Firefox it was updated and my account was logged out. Once I logged in, everything was gone -- bookmarks, history… (read more)

My computer automatically restarted, and when I reopened Firefox it was updated and my account was logged out. Once I logged in, everything was gone -- bookmarks, history, extensions. The only thing not gone were my saved passwords (so I know I logged back into my same account). I swear I backed everything up after the last snafu, but now I can't find anything. How do I fix this? I had 4+ years of bookmarks saved, plus my article saver extension.

Asked by tarajso 33 minutes ago

I'm trying to stream a show in the firefox browser and I am getting errors about hls not being up to date.

I'm trying to stream a show in the firefox browser and I am getting error saying the HLS is not up to date. I've checked my firefox is at the latest update, is this some… (read more)

I'm trying to stream a show in the firefox browser and I am getting error saying the HLS is not up to date. I've checked my firefox is at the latest update, is this something you need to update on your end?

Asked by dar29hastings 37 minutes ago

"about:translations" produces error --> "Your device does not meet the minimum requirements to use this feature. Try on another device"

I don't have that translate icon in the address bar, never did, not on a single page. Can i get that somehow? And, when attempting to access the firefox translation setti… (read more)

I don't have that translate icon in the address bar, never did, not on a single page. Can i get that somehow? And, when attempting to access the firefox translation settings through;

about:translations

I receive the following error message;

"Your device does not meet the minimum requirements to use this feature. Try on another device" Please check the screenshot i uploaded as well.

Even though i do see several language & translation settings in the regular preferences menu, and even though i see a page full of settings containing the string "transla", Firefox inline website translations are only accessible through the context menus using a right mouse-click. There, i can select a source and target language and all the options seem to be there and functioning well. I just don't have anything related to translation in the address bar, the regular alt-key menus, or the hamburger menu. Also not when customising the buttons etc.

I also have to say that the quality of the translations is nowhere near that of the ones on the Google Translate page, which surprises me somewhat, since it should have access to the same bucket of linguistic data as the website (i assume it works through an API), or am i incorrect in my assumptions ?

F.Y.I. My device is a PC running Devuan (Linux) with FF v140.8, my gpu is outdated so GL (hardware rendering) hasn't worked in a while, i'm using that shoddy Nouveau driver, but that hasn't caused any problems, i bought a 2nd hand supported GPU about 2 years ago, but i just can't be bothered to install it...eheh).

Asked by The Sighing Dutchman 6 hours ago

Last reply by Agent virtuel 1 hour ago

on the shortcuts, is there a way to stop you system from adding a shortcut everytime I visit a site?

Is there anyway in the setting to stop a shortcut from being added every time I visit a site? I only want sortcuts that I use. I have attached a screenshot circling the o… (read more)

Is there anyway in the setting to stop a shortcut from being added every time I visit a site? I only want sortcuts that I use. I have attached a screenshot circling the ones that keep popping up as an example.

Respectfully, Rhonda

Asked by vallejogal818 1 day ago

Last reply by vallejogal818 2 hours ago

Disable notification sounds in firefox

I have Firefox for Mac iOS, and want to turn on notifications for Microsoft Teams, but I do not want them to ever make sound. Like ever ever. I cannot figure out how to t… (read more)

I have Firefox for Mac iOS, and want to turn on notifications for Microsoft Teams, but I do not want them to ever make sound. Like ever ever. I cannot figure out how to turn on banner notifications while keeping them quiet (they always appear in the top right, as requested, but make a dinging sound.) The notifications panel in my System Settings is grayed out, and isn't allowing me to make changes to it for some reason. How can I can allow notifications in Firefox while suppressing any and all sounds those notifications they make?

Asked by jhornberg 2 hours ago

  • Solved

How do I recover data from a deleted profile?

I deleted a profile not knowing it would delete everything I had. How can I undo it? I didn't want Firefox Profiles, it was forced. I deleted it, and everything just got … (read more)

I deleted a profile not knowing it would delete everything I had. How can I undo it? I didn't want Firefox Profiles, it was forced. I deleted it, and everything just got deleted. Can someone please help revert this? Thanks.

Asked by Dreamy User 2 hours ago

Answered by Dreamy User 2 hours ago

I cannot sogn into Rogers webmail with FF but only in edge - wil this be fixed soon?

My password manager up until very recently let me sign into Rogers, the largest internet & webmail provider in Canada. Now the page does not fully come up, allowing … (read more)

My password manager up until very recently let me sign into Rogers, the largest internet & webmail provider in Canada. Now the page does not fully come up, allowing one to sign in. Refreshing, rebooting & clearing cache helps not at all. It does work fine in edge however. It's an issue on your end.

Asked by jPendragon 3 hours ago

version 148 does not have refresh firefox option

Using 148 on Debian trixie I do not see the option for "refresh browser"? https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings Does it still ex… (read more)

Using 148 on Debian trixie I do not see the option for "refresh browser"?

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Does it still exist or is there an alternative ?

Asked by natalkalyu 3 hours ago

Errors like "Video playback aborted due to a network error." & "no video with supported format and mime type found."

Facing these issues on video/educational platforms other than YouTube. I am not facing either of these issues on other browsers like Microsoft Edge, on the same network. … (read more)

Facing these issues on video/educational platforms other than YouTube. I am not facing either of these issues on other browsers like Microsoft Edge, on the same network. Please let me peacefully watch my educational videos, else I'll have to switch to other browsers and encourage others to do the same. I have a lot of respect for your open-source community-based browser, but such errors are causing intolerable pain. PLEASE RESOLVE ASAP.

Asked by Hem Shailabh Sahu 3 hours ago

something making my computer slow down

Just recently when logged onto Hotcopper.com.au have been getting a message that reads "This page is slowing Firefox down. To speed up this browser, stop this page." Ther… (read more)

Just recently when logged onto Hotcopper.com.au have been getting a message that reads "This page is slowing Firefox down. To speed up this browser, stop this page." There is a STOP button, that helps for a moment or two only. When I open the program with MS Edge, the problem does nor occur. I was going to remove the Firefox App but saw the repair option. Repairing did not stop the problem. Any suggestions? John I have a near new Acer laptop running Win 11.

Asked by john “jwt” 4 hours ago

how do I uninstall an update that will not work on a few websites

Since the update on 2/16/26. I have not been able to access several websites that I was able to before the update. Hoe do I uninstall this update and all others after thi… (read more)

Since the update on 2/16/26. I have not been able to access several websites that I was able to before the update. Hoe do I uninstall this update and all others after this date

Asked by b.bfj 6 hours ago

Last reply by wxie 4 hours ago

What exactly are "remote improvements"?

Hello everyone, I’m wondering what exactly "remote improvements" actually are. Mozilla says: "Remote improvements range from fixes to feature changes to Firefox. They are… (read more)

Hello everyone,

I’m wondering what exactly "remote improvements" actually are.

Mozilla says: "Remote improvements range from fixes to feature changes to Firefox. They are delivered remotely between versions and updates to make your browsing experience stabler and richer (...)."

They are not studies or A/B tests, as those are enabled/disabled separately. They also do not concern WebCompat shims, Safe Browsing, or similar features, nor larger security fixes or more significant bugs that are resolved with a out-of-band update – correct? Is it similar to Windows CU Previews - meaning improvements, fixes, and feature changes that would be included in the next upcoming regular update anyway? Not a case of "let’s roll something out and see how users react" thing?

Have I understood that correctly?

Thanks and best regards, Martin

Asked by m.fessler1 2 days ago

Last reply by Denys 5 hours ago

troublesetting up firefox for comcast email account

just installed thunderbird on my new windows11 laptop and tried to add my comcast email account. i entered the email address and password and it sent me to a comcast web … (read more)

just installed thunderbird on my new windows11 laptop and tried to add my comcast email account. i entered the email address and password and it sent me to a comcast web page to validate my email on imap.comcast.com. i am not on my home network so they sent a code to my phone which i entered successfully. it then asked for the address on my (comcast) account. i entered it and it told me it didn't recognize the address. I called comcast and finally got a human to talk with. we verified that my comcast account was set to allow third party access to my email. that's all the help she could give. i've run thunderbird on my windows 10 desktop with my comcast email for years with no problem. Has anyone encountered this problem?

Asked by kenneth.lawrence 5 hours ago

  • Solved

Viewing details of a bug

When I go to see a firefox bug such as the following, https://www.mozilla.org/en-US/security/advisories/mfsa2026-10/ There appears to be more details in https://bugzilla.… (read more)

When I go to see a firefox bug such as the following, https://www.mozilla.org/en-US/security/advisories/mfsa2026-10/

There appears to be more details in https://bugzilla.mozilla.org/show_bug.cgi?id=2014390 located at the bottom. When I try to view the details it asks me to log in. I do not see any reason I should have to log in to view the issue as I only intend to view the bug. Why does it require a login ?

Asked by natalkalyu 2 weeks ago

Answered by Denys 2 weeks ago

CIRA DNS over HTTPS does not work

Using firefox 148, when I select the "CIRA Canadian shield" DNS over HTTPS option it does not work. If I select the other 2 options Cloudflare or NextDNS those options wo… (read more)

Using firefox 148, when I select the "CIRA Canadian shield" DNS over HTTPS option it does not work. If I select the other 2 options Cloudflare or NextDNS those options work.

What is the problem with DOH for CIRA option ?

Asked by natalkalyu 6 hours ago

University deleted my email address.

I would like to make a new account with an email account I control. Currently, the secondary email address can receive 2FA codes and such, but is there some way to transf… (read more)

I would like to make a new account with an email account I control. Currently, the secondary email address can receive 2FA codes and such, but is there some way to transfer all of the history I have with the account to a new one? I cannot make the secondary email address the new one because my university email is now unable to receive emails such as 2FA codes.

Asked by kaixokkiten 6 hours ago

You need to check the details of your advertisers! Wellnee is a ripoff!

The Firefox advertising page I clicked on the Wellnee link and their site is rigged to extort money! I chose the product (advertised as a discount), entered my bank detai… (read more)

The Firefox advertising page

I clicked on the Wellnee link and their site is rigged to extort money! I chose the product (advertised as a discount), entered my bank details then instead of buying the product, I'm sent to a page where aside from just leaving the page, I find that i have to order 3 more of the same product, if I want to get the discount, so I exited the page, only to find that not only had I been charged for the original (without the discount!) but an additional charge had been taken!!!

Then I get a text message saying they couldn't connect to my email, so everything is done through texts (they had my email). When I went to their site they use a fake US phone number; there's no email, only a form (does it work?)

https://shop.trywellnee.com/

The fake US +1(844)961-3766

And why can't I contact Mozilla directly rather than this forum?

Asked by Barofsky 7 hours ago