Firefox Community Forum

When Firefox displays a **"Your connection is not secure"** warning like this, it means the browser has detected an issue with the website's security certificate or configuration, preventing it from establishing a safely encrypted connection.

1. 1. 1. What You Should Do Right Now

• **Do not log in or enter sensitive data:** Never type your passwords, credit card details, or personal identification information into a page that triggers this warning.
• **Do not bypass the warning blindly:** While browsers sometimes offer an "Advanced" option to proceed anyway, doing so on an official government portal experiencing cryptographic or certificate errors puts your data at high risk.

1. 1. 1. Why This Happens & How to Check It

1. **Certificate Issues on the Server:** Government portals sometimes experience expired SSL certificates, incomplete security chains, or misconfigured domain names. If the website's security credentials have lapsed on their end, Firefox blocks access to protect you. 2. **Incorrect Device Clock:** Check the date, time, and time zone settings on your computer or phone. If your device's clock is significantly out of sync, Firefox will incorrectly think the website's security certificate has expired or isn't valid yet, triggering a false alarm. 3. **Network Interference:** Public Wi-Fi networks, captive portals, or local third-party antivirus/security software can sometimes intercept traffic and cause certificate mismatch warnings. Try switching to a different network (like your mobile hotspot) to see if the error persists.

1. 1. 1. Alternative Official Channels

If you are trying to apply for an Indian visa from Bangladesh, the primary and centralized portal managed by the Government of India is:

• **[indianvisaonline.gov.in](https://indianvisaonline.gov.in/)**

If the specific subdomain or link you are using continues to throw certificate warnings, it is usually best to wait until the site administrators resolve the server-side security fault rather than risking your personal data.

Hello, I installed the Firefox 158.8 update on my iMac (macOS Sequoia 15.8.1) today. All websites are working as usual, except for Amazon Prime Video; it loads once and then freezes. I can't perform any actions on the page—everything remains unresponsive. I can't enter a different URL in the address bar or reload the page, either. The only thing I can do is close the page. I’ve cleared the cache and disabled ad blockers, but nothing changes. Strangely, this doesn't happen with Firefox on my MacBook. What could the problem be?

regards Burkhard

About 3 weeks or a month ago I no longer can identify if I am in a private window or not. I used to get a screen with dark borders and it identified itself as a private window. I've tried everything in settings to try to get this private screen back but have not been successful. I have not tried falling back an update or 2. I would appreciate some help with this issue.

I obtain the message - PR_CONNECT_RESET_ERROR. Can't access any web site. Have tried reloading Firefox after a number of uninstalls. Last one using Revo Uninstaller. I use Firefox but may now have to give up on it. ! I have tried sites that are new to me just to make sure no leftovers etc are affecting it

new in 158 states:

"Ad Blocker uses Apple’s WebKit Content Blocker technology and the EasyList filter list to determine what gets blocked. There’s no separate extension to install, and you can turn it on in Settings > Browsing > Ad Blocker. It’s off by default, so you decide whether to use it."

There IS NO SETTINGS > BROWSING tab in settings. Where is this? and why is the doc even wrong?!!!

I'm running 158.0.1 on windows 10 pro.