• Solved

Firefox doesn't display the font Helvetica correctly

The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and al… (read more)

  • The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and all Chromium based web browsers seem to render it as it should.
  • I've tried to look into (about:preferences#general) and the option that says (Allow pages to choose their own fonts, instead of your selections above) is ticked.
  • I've also tried reinstalling the browser, clearing the website cache and also, removing my profile from it. None of these seemed to fix the issue.
  • It's been persistent for quite some time now, however I didn't really find any articles regarding this issue.
  Any help would be greatly appreciated!

Asked by CircuitMoon 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

ad free

I'm a long time supporter of firefox, more from a philosophical point of view than a practical one. it's my daily driver on mac, not so much on windows as chrome works be… (read more)

I'm a long time supporter of firefox, more from a philosophical point of view than a practical one. it's my daily driver on mac, not so much on windows as chrome works better there.

Now my feedback is about iOS. I've tried many times to use firefox but the app is simply not good enough, not fast enough and what I don't really get is why the safari + firefox focus add on is better than the standard firefox app?????? start there, you'll probably get more users. love seb

Asked by Seb Cinquini 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

After using containers I lost the ability to log into Citibank

When I run Firefox in troubleshooting mode I can log into citibank. When I return to normal I cannot. I've turned one extension after another off. None of them seem to be… (read more)

When I run Firefox in troubleshooting mode I can log into citibank. When I return to normal I cannot. I've turned one extension after another off. None of them seem to be causing the problem.

This all started when I created a container for Banking. it has been a problem ever since.

Asked by James Elbert Bearden 3 weeks ago

Answered by James Elbert Bearden 3 weeks ago

  • Solved

How can I import Outlook 2013 PST file to TB v102?

I did this many years ago on an old PC but don't remember how. I have a new laptop and I'm trying to import my Outlook PST archive to TB. It contains 30 years of importa… (read more)

I did this many years ago on an old PC but don't remember how. I have a new laptop and I'm trying to import my Outlook PST archive to TB. It contains 30 years of important emails. I'm trying to get away from MS's Office - it's become too expensive.

I tried to use TB's tools>import>import from Outlook but I get an error message saying "no profile is found".

Can I do this within TB or do I need a 3rd party app? If so, is there a reliable one?

Thanks in advance.

Asked by blueboy714 3 days ago

Answered by sfhowes 3 days ago

  • Solved

Google Workspace email retrieval

I have created a Google WorkSpace account for retrieving and sending emails. Within the account, I have a main eMail address shown here as "main" for illustration. "main@… (read more)

I have created a Google WorkSpace account for retrieving and sending emails. Within the account, I have a main eMail address shown here as "main" for illustration. "main@larents.biz" I have several alias sub-accounts that take the form "SubAccount@larents.biz"

I'm seeking to be able to retrieve mail Google places in my "inbox" and/or mail filtered so as only to appear in my "SubAccount" .

I've followed instructions to set up account with incoming server "pop.gmail.com" with a user name of "main@larents.biz" outgoing server "main@larents.biz - smtp.gmail.com"

I've also changed permissions to allow cookies as suggested by one web site.

Thunderbird asked for various p/w and automatically filled in the eMail menu with "inbox" and "Trash", but when I ask "Get Messages" , Thunderbird says "Sending of password for user "main@larents.biz" did not succeed.

Can Thunderbird be configured to retrieve mail from Google workspace accounts. I've been successful on getting it to retrieve eMails from a regular free gmail account. I've been careful to make sure I don't get them confused.

Asked by WindsurferLA 3 days ago

Answered by Stans 2 days ago

  • Solved

How to block extension using policies.json

Hi, I planned to block my users from installing extensions/add-ons. I found an article that might be the answer (https://support.mozilla.org/en-US/questions/1308646). I… (read more)

Hi, I planned to block my users from installing extensions/add-ons. I found an article that might be the answer (https://support.mozilla.org/en-US/questions/1308646). I tried to create a simple policy (below), but somehow it does not work (I can still install any add-on/extension). What is wrong with my script? I'm using Firefox ESR 78.11.0 (64-bit) by the way.

My "policies.json" looks like this:

{

"policies": {
  "ExtensionSettings": {
    "*": {
      "blocked_install_message": "Blocked!",
      "install_sources": ["https://addons.mozilla.org/"],
      "installation_mode": "blocked"
    }
  }
}

Sincerely, Jonathan

Asked by Jonathan 3 days ago

Answered by cor-el 2 days ago

  • Solved

Pressing down and dragging pointer doesn't work on any website

Hello, I'm on Ubuntu 22.04 and have the Firefox (107.0 64bit) installed as a snap. The drag and selecting text and even dragging objects on any websites doesn't work. … (read more)

Hello, I'm on Ubuntu 22.04 and have the Firefox (107.0 64bit) installed as a snap.

The drag and selecting text and even dragging objects on any websites doesn't work.

  • I select text on the website by pressing down and starting to drag the text doesn't select when I leave the hold the entire block gets highlighted
  • I use Excalidraw, the pencil tool drag and any object size change while drag doesn't work
  • Desmos I can't drag the points on the graph
  • The pointer just disappears on videos (not just YouTube) and isn't visible until I pause the video

Asked by DevUt 3 days ago

Answered by DevUt 3 days ago

  • Solved

Problem downloading email

Just happend a few days ago (24/11/2022) my Thunderbird is not able to download email with large size attachment (e.g. 8Mb), it get stucked and all the emails receiving a… (read more)

Just happend a few days ago (24/11/2022) my Thunderbird is not able to download email with large size attachment (e.g. 8Mb), it get stucked and all the emails receiving afterward cannot be downloaded to my computer. I have to go to the webmail to delete that email with large attachment, then all other emails can be downloaded. Anyone know what happen and if have any solution to this.

My Thunderbird version is 102.5.0 (64-bit). Email service provide is O365 mail by Microsoft.

p.s. Actually I have 2 computers using Thunderbird to receive emails using by 2 different person. One of the computers don't have this problem, only 1 computer have this problem cannot download large email. Both computers are able to download large size email before. Just happen a few days ago, 1 computer can download and the other computer cannot download large email. Thanks.

Asked by ykt2369 3 days ago

Answered by gp 1 day ago

  • Solved

Thunderbird sync?

Hello, is there any way to sync settings/accounts etc with another computers? Have 2x work computers, 2x home computers and if I change something in thunderbird, it's rea… (read more)

Hello, is there any way to sync settings/accounts etc with another computers? Have 2x work computers, 2x home computers and if I change something in thunderbird, it's really annoying to make changes in other computers too.

Any way to sync that please? Using latest thunderbird version.

Asked by René 3 days ago

Answered by sfhowes 2 days ago

  • Solved

Firefox iOS crashes after having activated syncronization and keeps crashing every 3 seconds

I have tried to reinstall the application, but it doesn't seem to work. Whenever I start again to sync my account in Firefox for iOS it begins to stop unexpectedly; after… (read more)

I have tried to reinstall the application, but it doesn't seem to work. Whenever I start again to sync my account in Firefox for iOS it begins to stop unexpectedly; after 2 to 3 seconds that I reopen the browser, it asks if I want to restore the previous (empty) session and then - without any input from me - it crashes again. I've tried everything, but seems that nothing works after syncronization. Present configuration: iOS 16.1.1 iPhone 13 firefox for iOS: version 107.2

Asked by Luca 3 days ago

Answered by Paul 2 days ago

  • Solved

Sort view (of all folders) by 'unthreaded' as default

Hello! Is there a way to change the sort view (of all folders) to 'unthreaded' as default instead of the current default being 'threaded'. (See attached image) Since the … (read more)

Hello!

Is there a way to change the sort view (of all folders) to 'unthreaded' as default instead of the current default being 'threaded'. (See attached image)

Since the last update, I have to manually change the view to 'unthreaded' for each folder each time I restart Thunderbird. Very cumbersome.

Perhaps somewhere in the Config Editor?

Kind regards

Asked by HoundRock 2 days ago

Answered by david 2 days ago

  • Solved

Inaktivering av TLS 1.0/1.1 för POP3 och IMAP4 den 2022-12-10

I got this message from Microsoft/Jag fick det här meddelandet från Microsoft: "Inaktivering av TLS 1.0/1.1 för POP3 och IMAP4 den 2022-12-10. Från och med 2022-12-10 ko… (read more)

I got this message from Microsoft/Jag fick det här meddelandet från Microsoft:

"Inaktivering av TLS 1.0/1.1 för POP3 och IMAP4 den 2022-12-10. Från och med 2022-12-10 kommer Office 365 att börja fasa ut Transport Layer Security (TLS) 1.0 och 1.1 för POP3 och IMAP4. TLS är ett standardprotokoll som används för att tillhandahålla säker webbkommunikation för POP3 och IMAP4. POP3 och IMAP4 är klient-/serverprotokoll för att ta emot e-post. Vi kommer framöver att använda TLS 1.2 i syfte att tillhandahålla förbättrad kryptering och säkerställa att dina e-postmeddelanden tas emot på ett säkrare sätt. Vi har redan inaktiverat TLS 1.0 och 1.1 för de flesta Microsoft 365-tjänsterna i den globala miljön. När kommer detta att ske? 2022-12-10"

What have I to do with Thunderbird? Vad skall jag göra med Thunderbird? /hans peter

My Thunderbird version 102.5.0 (64-bitar)

Asked by Hans Peter 2 days ago

Answered by david 2 days ago

  • Solved

Password/logins won't save

I have hit "save" when the "do you want to save password" pop up appears many times, but for some reason when I check my logins in about:logins, there is nothing. I trie… (read more)

I have hit "save" when the "do you want to save password" pop up appears many times, but for some reason when I check my logins in about:logins, there is nothing. I tried to manually save a login information with Create New Login, but it tells me "An error occurred while trying to save this password".

Asked by d_a_renoir 2 days ago

Answered by d_a_renoir 2 days ago

  • Solved

after last update the yt permanently paused

after last update of ff, the yt videos are paused. when press a start button or a space bar the video playing for a fraction of second and stops again. if holding a space… (read more)

after last update of ff, the yt videos are paused. when press a start button or a space bar the video playing for a fraction of second and stops again. if holding a space bar longer the video is chopped is start - stop pieces. my system manjaro linux ( Linux 5.15.78-1-MANJARO (x86_64) ). ff version 107.0 (64-bit) thanks in advance Lukas

Asked by lukas_0 2 days ago

Answered by jonzn4SUSE 2 days ago

  • Solved

Can't adjust or dismiss sidebar -

Normally I use side-berry to hold all of my tabs - the panel normally collapses and hides to the left of the screen - showing just the favicons of the website. After the … (read more)

Normally I use side-berry to hold all of my tabs - the panel normally collapses and hides to the left of the screen - showing just the favicons of the website.

After the most recent firefox update 107.0 (20221110173214) there is now a large bar that i can't remove!

I have a CSS file for appearance, which i have included below.

any idea how to shrink this dead zone? I would really like to keep using my fun tabs.

****
#main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar > .toolbar-items {
  opacity: 0;
  pointer-events: none;
}


#main-window:not([tabsintitlebar="true"]) #TabsToolbar {
    visibility: collapse !important;
}
 
#nav-bar {
    margin-right:140px;
}
 
/* Some space on top to allow window dragging */
#titlebar {
    appearance: none !important;
    height: 20px;
}
 
/* Fix for main menu calling by Alt button */
#titlebar > #toolbar-menubar {
    margin-top: 10px;
}
 
.titlebar-buttonbox-container {
  display: block;
  height: 35px;
  margin-top: 0px;
}

:root {
  --sidebar-min-width: 50px;
  --sidebar-visible-width: 160px;
}

#sidebar-header {
  overflow: hidden !important;
}

#sidebar-box #sidebar-header {
  display: none !important;
}

#sidebar,
#sidebar-header {
  min-width: var(--sidebar-min-width) !important;
  max-width: var(--sidebar-min-width) !important;
  transition: .1s ease .05s;
  z-index:1;
}
.titlebar-buttonbox-container .titlebar-button {
  display: block;
  height: 45px;
}

#sidebar-box:hover :-moz-any(#sidebar,#sidebar-header) {
  background-color: var(--toolbar-bgcolor) !important;
  min-width: var(--sidebar-visible-width) !important;
  max-width: var(--sidebar-visible-width) !important;
  margin-right: calc((var(--sidebar-visible-width) - var(--sidebar-min-width)) * -1) !important;
  z-index:1;
  position: relative !important;
  transition: .1s ease .05s;
}

Asked by warmbloodedreptile 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

How to import export single email account (not the entire profile)

I have a profile (aumd8yrt.default-release) with several mail accounts. Would like to know how to export / import only one of these email accounts (with all its data not … (read more)

I have a profile (aumd8yrt.default-release) with several mail accounts. Would like to know how to export / import only one of these email accounts (with all its data not only the login credentials) so I can move the account between different profiles in different computers. Any ideas how to do that?

Asked by metalblack 2 days ago

Answered by david 1 day ago

  • Solved

wrong time on firefox

Ifirefox is showing the wrong time in websites where edge and chrome are not I have snipped two images taken at the same time one from firefox and one from chrome note th… (read more)

Ifirefox is showing the wrong time in websites where edge and chrome are not I have snipped two images taken at the same time one from firefox and one from chrome note the difference in times chrome snip is correct and firefox is not even close

Asked by wsb1 2 days ago

Answered by wsb1 2 days ago