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Gmail with IMAP does not leave a copy on server

When I delete a file from my Inbox in Thunderbird, I want a copy to stay on Gmail. I used IMAP to configure the incoming and outcoming mail in Thunderbird, but it always … (read more)

When I delete a file from my Inbox in Thunderbird, I want a copy to stay on Gmail. I used IMAP to configure the incoming and outcoming mail in Thunderbird, but it always moves every deleted file to trash in my Gmail.

Asked by heisig1 1 year ago

Answered by heisig1 1 year ago

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Local Folders issue SOLVED by disabling Hardware Acceleration

After installing version 78.4.0 (and continuing into 78.4.1), I have an issue with many of the folders in my Local Folders account. When I click on an affected Local Fold… (read more)

After installing version 78.4.0 (and continuing into 78.4.1), I have an issue with many of the folders in my Local Folders account. When I click on an affected Local Folder folder, it is not highlighted and no messages appear. Messages will appear if I scroll the mouse pointer over the message pane. I can then also read the messages, etc. If I move to another Local Folders folder, messages may appear or they may not (always the same folders) until I move the mouse pointer as described above. Note that the folder name is also not highlighted after clicking it. Sometimes the entire folder/account column on the left side of the screen is blank until I scroll the mouse pointer over that column. Very annoying! Any ideas? FYI - I have tried "repairing" the folders in question. That does cause the messages to appear but as soon as the folder loses focus, the problem reappears - meaning the messages disappear and do not reappear until I either scroll the mouse pointer over the message pane or re-repair the folder.

Ken in Kansas

Asked by lamxguard-general 3 years ago

Answered by sfhowes 3 years ago

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email provider

Since the latest Firefox, I cannot load Bell Webmail when I am using my VPN. Everything works fine with Edge. I am not tech savvy, but is there something in "settings" t… (read more)

Since the latest Firefox, I cannot load Bell Webmail when I am using my VPN. Everything works fine with Edge. I am not tech savvy, but is there something in "settings" that should be adjusted. Bell says that Firefox is the problem. Alan

Asked by moodyblue100 2 years ago

Answered by FredMcD 2 years ago

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Delete cookies and site data when Firefox is closed deleting exceptions

I've enabled 'Delete cookies and site data when Firefox is closed' to delete the cookies and site data when I close Firefox, but I would like to add some exceptions (most… (read more)

I've enabled 'Delete cookies and site data when Firefox is closed' to delete the cookies and site data when I close Firefox, but I would like to add some exceptions (mostly mail site). Every time I add the exception through Manage Exceptions... button and then I close Firefox, when I restart Firefox, the exception is gone. Is this expected? I don't think so. If so, it's not clear in the UI, as the button is just next to the mentioned checkbox.

Version: Firefox 103.0 (64-bit) SO: macOS Monterey 12.5

Asked by alexmorenogc 1 year ago

Answered by Doc 1 year ago

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cannot sync bookmarks on firefox after password change

This morning I had trouble updating my Firefox after the new update. Went to our IT people, who uninstalled Firefox, and installed a new one. The new one updated fine. Ho… (read more)

This morning I had trouble updating my Firefox after the new update. Went to our IT people, who uninstalled Firefox, and installed a new one. The new one updated fine. However, I had forgotten my password, and had to reset it when logging in into the newly installed Firefox. Now I am logged in, but cannot see any of my bookmarks, etc. Essentially Firefox is treating my account as a new one and does not remember any of my settings. Is there anything I can do to recover my settings and bookmarks?

Thanks, Yuri

Asked by kovchegov.1 1 year ago

Answered by cor-el 1 year ago

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Half of images on certain websites suddenly won't load. Displaying as plain gray color.

This morning, I found out a selection of my discord server's icons had vanished and emoticons were not loading. I thought it was a discord bug but it's the same for youtu… (read more)

This morning, I found out a selection of my discord server's icons had vanished and emoticons were not loading. I thought it was a discord bug but it's the same for youtube thumbnails. So far they are the only affected websites.

I have tried to no avail:

  • Updating extensions
  • Updating Firefox
  • Clearing site cookies and cache
  • Disabling hardware acceleration
  • Troubleshoot mode
  • Disabling my ad blocker
  • Using Web Tools to locate blocked content

Getting a bit desperate, haha! xD It's not my internet connection, my phone works fine.

Some notes: On youtube, only thumbnails seem to be affected and not all of them - about 2/3, seemingly random. On discord, server icons that are animated show up when moused over (animation) but not when static. When I noticed the issue it was only in a few servers. After doing the described troubleshooting all images are gone. Media sent in chat displays as normal.

If you have any help you are welcome.

Asked by sothajsil 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Thunderbird CANNOT PRINT WITH 102.2.0 (64-bit) and config editor gone

Downloaded he new version of Thunderbird and now cannot print, nor can I find where to set up the printer and cannot find the config editor any longer in its normal place… (read more)

Downloaded he new version of Thunderbird and now cannot print, nor can I find where to set up the printer and cannot find the config editor any longer in its normal place under tools>options>config editor. This is causing a major problem not being able to print any emails.

Asked by Jeff 1 year ago

Answered by Toad-Hall 1 year ago

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Video causes browser to display white screen

Occasionally, when I am watching a video on Youtube or Twitch, the video will glitch and cause the browser to go completely white. On Youtube, there will be a small visua… (read more)

Occasionally, when I am watching a video on Youtube or Twitch, the video will glitch and cause the browser to go completely white. On Youtube, there will be a small visual glitch and on Twitch, the video will crash and need to be reloaded, but otherwise nothing else happens.

Asked by wafflemansa 1 year ago

Answered by wafflemansa 1 year ago

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Want to block Google popup that keeps telling me I should switch to Chrome

Every time I do a Google search in Firefox, a popup from Google appears suggesting that I change my browser to Chrome. It ignores my previous answers of “No thanks.” How … (read more)

Every time I do a Google search in Firefox, a popup from Google appears suggesting that I change my browser to Chrome. It ignores my previous answers of “No thanks.” How can I block that? I already have the popup blocker turned on in Firefox.

Asked by daywood 1 year ago

Answered by daywood 1 year ago

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Verizon.net email in AOL

Sometime back a few years, verizon sold to frontier communications, but allowed those of us who had a verizon email account to still use the verizon.net email, but had to… (read more)

Sometime back a few years, verizon sold to frontier communications, but allowed those of us who had a verizon email account to still use the verizon.net email, but had to access it through AOL. As longs as I go to AOL or use the AOL app, I can just use my username.verizon.net and password and get email, but I really have always liked the idea of downloading the email to my laptop for many reasons. AOL wants me to use their app. So, I try to setup my email address from username.verizon.net and the Thunderbird states that it has found the configuration, but it is unable to complete the task and just tells me it's a possible wrong password, username, or configuration. It is not, and I'm wondering if it's trying to get it via Verizon instead of AOL? Now, Verizon is full force into mobile phones and email accounts again, but through their own Verizon web site , not AOL. My question is: HOW do I setup my verizon.net email using Thunderbird to download it from AOL? It isn't working through POP3 or IMAP.

Asked by Armadillo 1 year ago

Answered by Armadillo 1 year ago

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thunderbird

I am trying to add my sky/yahoo mail account even though all settings and pasword etc are correct still returns message saying they are not - I had no problem with addin… (read more)

I am trying to add my sky/yahoo mail account even though all settings and pasword etc are correct still returns message saying they are not - I had no problem with adding gmail acc. is there a problem with thunderbird - yahoo mail provider

Asked by billwhittle 1 year ago

Answered by sfhowes 1 year ago

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How to print past months in Calendar App

Every time I open the print option when in the calendar app in Thunderbird it wants to print only the current month. How do I tell it to print the previous month, or for… (read more)

Every time I open the print option when in the calendar app in Thunderbird it wants to print only the current month. How do I tell it to print the previous month, or for that matter, any previous or subsequent month? Seems like it should be a pretty obvious thing to want to do but the app is as confusing as it can be!

Asked by Bob Weaver 1 year ago

Answered by Bob Weaver 1 year ago

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Adding a new task via Today Pane

Hi team I notice an interesting difference in TB's version 102 compared to the former version 91. This is running on Ubuntu 22.04 and at the backend there are only CalDA… (read more)

Hi team

I notice an interesting difference in TB's version 102 compared to the former version 91. This is running on Ubuntu 22.04 and at the backend there are only CalDAV based calendars (no local calendar defined). I am using the Today pane with the calendar's upcoming events in the upper part and the tasks below.

When adding a new task via the "click here to add a new task", choosing the name of a new task (i.e. Test3), there is no indication that the task has actually been added. It is not showing this new task in the pane at all (which is clearly different to TB version 91 where that new task appeared in the list).

If I open the task window (tab), I can see the new task is there but I won't see it in Today's pane. In the task window (tab) view I have chosen to show the name of the calendar where each task has been added to and the newly created task is shown in the correct (CalDAV) calendar. The (test) tasks created show a default start date (today 8am) and end date (tomorrow 6pm).

The tasks will eventually appear in the Today pane but I have not paid attention when exactly. I know that they are there next morning when planning my day but right now when testing, neither a manually initiated calendar synchronisation nor even a full Thunderbird restart will show the task. Trying to work in the pane (i.e. change sort order) to do some kind of refresh for the pane does not show the new task(s) either.

Thanks for reading.

Asked by mdonz 1 year ago

Answered by mdonz 1 year ago

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Credit Card Autofill

Hello. I'm Android Developer at Nord Security @NordPass password manager. I just wanted to ask about credit card autofill on Firefox Android browser. As far as I understa… (read more)

Hello. I'm Android Developer at Nord Security @NordPass password manager. I just wanted to ask about credit card autofill on Firefox Android browser. As far as I understand, it's not possible at the moment. Do you have any plans on making it possible? Or maybe there are any settings that need to be set before autofilling? I'm not talking about internal Firefox password manager solution, but about autofilling Credit Cards using another password manager such as 1Password, LastPass, NordPass etc.

Thanks in advance :) Zilvinas

Asked by zilvinas.tomkevicius 1 year ago

Answered by zilvinas.tomkevicius 1 year ago