All Products Support Forum

Outgoing emails. I need some technical assistance. Prefer talking with someone if possible. I can call the person or chat??

Issue: When sending message it indicates that message could not be sent because connection to Outgoing server (SMTP)imap.mail yahoo.com timed out.

Thanks: Tom

edited phone# and email from public and search/spam bots view as this is a community support forum.

I've been using Thunderbird for my Outlook email for years without problems. Suddenly it keeps asking for a password (I don't normally have to log in at all) - I've been told this is the same as my Microsoft account password, but it doesn't work. I am still able to receive and send mail via the app on my phone. Whilst searching for answers online it was recommended to remove the account in Thunderbird and then set it up again, but I'm having great difficulty with this. I have managed to set up the account, but all my emails and folders are gone, and I can't send or receive emails. I have spoken to Microsoft support and they say the problem is not within Outlook and that I need to speak to Thunderbird support. Please help!!

Buon pomeriggio, ho un calendario google collegato all'account thunderbird e dopo aver creato un evento con partecipanti, il programma non invia nessuna notifica a quest'ultimi né tanto meno posso inviare un documento presente sul computer. Se invece utilizzo Google Calendar direttamente sul sito allora non ci sono questi problemi. Chiedo aiuto perché è inutile dire che sarebbe eccezionale poter inserire un appuntamento direttamente da thunderbird. Grazie anticipatamente per l'attenzione.

I'm new to TB, have a fresh install only a few days old... after getting setup and configured I moved some of my sent messages to local folders. Now these local folders have sent folder icons and have actually become sent folders apparently. Therefore, I can no longer delete, rename or do anything with these local folders now, even when I move all the sent messages back out of them.

I also cannot re-create another local folder by same name, says it already exists. I think a better option might have been to copy the sent messages to my local folders, and then to delete the sent messages in their original sent folders, although I'm not sure whether that might still have resulted in the same problem or not?

Is there a way to edit the .msf files or anything else that can be done to reverse what's happened without starting over with a clean install? I have a huge number of folders and 12 email addresses and lots of mail filters, so starting over with a clean install means many hours worth of work.

Please help if possible.

Dear support: My O.S. is Ubuntu 16.04 MATE. Since an upgrade last week thunderbird crashes as soon as I open it. After some days fighting with it I've discovered a possible cause: It happens when I try to display a message with certain characteristic, I suspect it has something to do with unicode special characters. When such a mail is displayed, TB child process dies causing then mail program to crush as well. The versions of TB I've tried are 68.10.0 (64-bit) and 91.1.1

Today I tried to send an e-mail using my signature and the problem manifested again. As soon as I disablepears my signature the problem disappears. This is the signature I was using: <style>

   #firma *	{ color: navy; font-size: 10pt; font-family:"Arial","sans-serif"; }
   #firma p	{	margin:0px;  }
   #firma span.nombre { font-weight: bold }
   #firma span.puesto { font-style: italic }
   #firma span.y { display: inline-block; background-color: yellow; width: 7px; height: 15px; }
   #firma span.b { display: inline-block; background-color: #000080; width: 21px; height: 15px; }
   #firma span.logo { font-size: 11pt; font-weight: bold; color: #000080; letter-spacing: 1pt; margin-left: 5px;}
   #firma div.address p span { font-size: 9pt; color: #787777; }
   #firma span.var { display: inline-block; text-align: center; width: 13px; margin-right: 5px }

</style>

Thank you for your time and effort, Rafael Hernandez

edited phone numbers from public and search/spam bots view.

Now I am not able to send a new email. It always assumes an ongoing conversation, I do not want that at all. My email provider is WOW, they seem to be changed also. What I miss most is that when I enter a name the email address no longer appears. That ruins it totally. That is/was the very best email function but now it is gone.

I use that address to start a new conversation with a friend, and now that function is no longer found.. When I open an email the sender address is not shown, I need that address always. The sender address is vital, it is how I report scams, but more important it is how I can send a new email to the sender, I do not always want to do a reply. The size of the email is not shown, that is how I detect spam and hidden malware.

Has Mozilla been taken over by microsoft? That is what this change looks like. (Sorry, I know that sounds rather nasty, but it looks that way)

I use several different computers but I am the only user, I have not yet tried the other computers to see if the old version is still available. So far this computer is the only one updated. I need to assure that no automatic updates ever are done, EVER!!!

Firefox Nightly cannot be found in the 'Software' store, so probably the only way to download it is by going to the website and getting a tar.bz2 file. I got that, extrated it and placed it in the/opt folder, made an application shortcut, added an icon, and now it's working like a normal app. The problem arises when it tries to auto-update. Firefox Nightly updates very frequently, sometimes more than once per day, and on windows, I used to get a notification saying that a new update is released, and if i wanted to install it. Clicking yes, Firefox would update and restart within moments, and restore all my tabs and windows seamlessly. Here on Linux, I have to manually download the new tar.bz2 file, extract it, replace it in the specified folder, and launch Firefox Nightly again, and again and again usually once per every alternate day, whenever the new update comes. Is there a solution for this? Will Firefox someday release a .deb file for easy installation and updates? My PC : Dell Optiplex 3070 OS : Zorin OS 16 Core (based on Ubuntu 20.04 LTS)

Firefox 92.0.1 in Windows 10 Pro x64 will not play any audio. I have Opera, Edge, and Chrome installed and they all play audio just fine. I have done the following:

- Disabled all extensions - right clicked the volume icon to open the volume mixer and made sure Firefox volume was set correctly

       (at same level as everything else) (see attached picture)

- went into settings -> sound -> advanced sound options -> App volume and device preferences and

       made sure Firefox was set to Default (just like all the other browsers) (see attached picture)

- Uninstalled / reinstalled firefox - Created a brand new profile, from scratch - Reinstalled my sound drivers and NVIDIA video driver - restarted windows

How do I fix this problem?

Thunderbird doing a SEARCH (looking for word "puppy" in an account, searching titles, text, bodies, etc.

i send myself a TEST (subject) mail with the body including "this is a puppy". i do a SEARCH in my account. I find the email

I THEN move the email to a SUBFOLDER named zz_temp (in same account). I go back to main account inbox I do a SEARCH in account, for "puppy" NO RESULTS I click on the subfolder, and search - NO results I MOVE the email back to the main inbox i do a search NO RESULTS

I do a search, from the MENU option (edit - find - search messages) NO RESULTS

I have been tearing my hair out to see why the SEARCH aspect was not finding critical keywords, etc, and I NOW SEE that MOVING the messages seems to be removing them from the index, and the index is NOT re-including them when they GET moved.

Any assistance appreciated.

REBUILDING the INDEX is not an option, because i am actively moving messages all the time to subfolders, etc, and the index should note if a message gets moved, etc.

HELPPPPP !! thanks nick

Hi,

I've been stuck on an old version of TB because I invested a lot of time in setting up an AD Blocker. This was never really to block AD's but to block all the other stuff that came on RSS feeds. Most feeds showed massive headers, links to facebook and other such crap that I did not want. Even on a 27" monitor I had to constantly scroll down just to read the actual information.

I'd like to move to a newer version of TB but when I search for extensions to block AD's nothing seems to work beyond version 57.

Please can someone suggest a way forward?

At the moment I'm using ADblock Plus and Element Hiding but these also seem to keep loosing the rules I had previously set-up. I have no idea why this is happening?

I'd be quite happy to move to another RSS reader if there is one that allows me to block the content that takes up so much space. I also really value the search function in TB and the filters.

Any help much appreciated.

Often can't log on to my IMAP email account at mail.optonline.net. "Login to mailserver xxxx.xxxxxx.xxx with username yyy failed." Sometimes it does work, but only after a long time and very laggy. Username and password and other settings are correct - checked and double checked. How do I fix it? This is a recent issue. Thanks!

I am tired of your relentless, a;most daily update notices which can't be turned off. This is an obvious Control Issue with you.

HOW DARE YOU VIOLATE MY RIGHTS AND TELL ME WHAT TO DO!

If your service is so flawed that you have to consistently update, them your users need to find another browser/ This is my plan.

Effective now, I will not use your site because of your controlling attitude, lack of support and forced actions. I suggest that other users consider doing this until Moz://a stops this controlling bull shit!

In this environment, we do NOT need someone like you telling us what to do.

You're wrong, you're stupid and you're going to loose in the long run as your users are not going to put u p with this relentless BS!

Hi I type in amazon.smile.com/ and get redirected to https://chat.poo..com/?images=off&name=smile, If I use google search to get to it no issue. I have used MS browser and get there no issue. I have emptied all of my cookies and ran a scan with bit defender still nothing.

If you have a suggestion to correct this it would be great.

In my firefox (up to date) I've started getting errors that google is not connecting, or emails opens blank, or drive opens a blank screen, or classroom assignments open a blank window.

A friend suggested that I use a private tab, and everything works if I use a private tab.

Helps please.

Firefox continually prevents sfgate.com from reloading. This is a legitimate site I subscribe to. How can I disable this Firefox action?