All Products Support Forum

Hi All,

Our client has an issue since upgrading to the latest FF version. He’s running a few extensions: cookies/proxies/browser agents and having deactivated one by one determined the issues was the browser agent.

At one point it was only showing the error when accessing YouTube / studio but now it happens when trying to login to his Gmail meaning no access is given at all.

Note - Client has installed different extensions but faces the same issue

Any advice regarding this will be much appreciated

Thanks

I asked these questions earlier this morning and got a reply from Christ1, so thanks for the reply.

       Question one, please is there a current version of MozBackup I can use? 
       Question two is how do I stop the automatic download of the latest Thunderbird until I can find a new 
       platform with backup that I can switch my mail to? 

So Mozbackup was abandoned so there is no alternative. I tried the alternative backup method that was suggested and found it very cumbersome and totally confusing in places. Maybe I did something wrong but it ended up with the same disastrous result in that I lost all my old emails and entire address book. I did a backup with Mozbackup beforehand so luckily, with an old version of Thunderbird that I was lucky enough to find on an old backup disc I was able to recover everything. I see in the latest version of Thunderbird there's an option to stop automatic downloads of newer versions which is great. Unfortunately, it seems that facility doesn't exist in the old version that I'm managing to run on.

Unfortunately, with no simple to use backup for the current version of Thunderbird, and the inability to stop automatic downloads of the current version, I can see no alternative other than to shift to a new mail platform. Does anyone know of one that can import from MozBackup?

my dears, maybe you say what can I do or - you repair it? after the summertime (I didn't use my laptop during 2 months) the laptop (2 years old, well groomed, but often used) was o.k. including internet, firefox and unfortunately: gmail-cloud(?) for mails, but thundebind can not connect with imap.google.something anymore. but I need my thunderbird, only there is an address list with more than 900(!) addresses in logical groups! I am mailing now per gmail, but there I can not contract my fotos for sending etc. how can I activate my thunderbird? maybe I download it once more, but what will happen wih the "old" one and the more than 900 addresses? how can I copy(?) or emigrate(?) or like this my addresses? thank you so much. elisabeth

I imported everything from Mail.com but many files are greyed out. Why? All those that came from Telstra.com are as expected. I wanted to add a screen shot but cannot upload the saved file in "Word".

I want exactly Firefox how it was on version 68, is it possible? If so, how?

A limited browser, like firefox version 79, is useless for me on my tablet (screen 10" uses orientation landscape)

Hi I use regularly Firefox or Chrome on a Dell with Windows 10, used last time Firefox a few days ago, nothing wrong. Today I launched Firefox and immediately got Mozilla Crash Reporter. Refreshed Firefox, same thing. Launched in safe mode, same thing. Disinstalled Firefox, reset machine, reinstalled it, got Crash Reporter again. Refreshed again, no luck. Tried safe mode, Firefox STARTS but crashes after a few monents showing Crash Reporter. Following instructions on Firefox website found the following crash report: Crash ID: bp-dfccbfd4-e7e5-4830-9c22-9f21e0200925 Chrome works regularly, Windows is up-to-date including optional updates. Thanks for help!

Fire fox cannot open this page (android)

https://pwc-emeamc.webex.com/pwc-emeamc/j.php?MTID=mad72339c37f7e8d3d87f2ef34742b4e7

Its just annoying have to down load edge to see page to just see the page. Maybe you have a fix. Ok it's not that important

Cordialement Stjohn

Hi

I have TB 78.2.2. I'm new to it. I have set up about 20 emails using POP accounts and a Global Inbox and Local Folders. I don't want IMAP.

All of them have the following setup: - Check for New Messages at startup - Check for new messages every 2minutes - Automatically download new messages

I also made sure that the "Include this server when getting new mail" is checked in ADVANCED menu.

However, I'm not receiving emails unless I manually click on "Get messages" at the left top corner. Am I missing something??

Thanks

When I print the resulting web page in Chrome, it maintains the scroll position of the inner div. But when I do the same in Firefox, it always scrolls the inner div to the top.

Is this an issue with Firefox? Is there a way for me to maintain the scroll position?

Code example: [https://jsfiddle.net/toanspro/Lhfoqdm.../1/]

Hi, I am working on this site. It is opening in a general manner on my desktop browser. However, it is not opening on my smartphone mozilla firefox browser. Sometimes, it opens but very slowly and unloaded images. I have checked it on another smartphone but having same issue. I want to ask is it the browser issue or the website's issue. Any help will be appreciated. Thanks

I am using FF56 and still not prepared to upgrade to post 56. Until recently I would see embedded videos and pictures in some forums, which now appear grey or the post seems to have a big gap to the end. If I click on the grey area, the picture will appear when I click on it.

I have contacted the sites and they blame FF stating, that no new algorithms are in use.

Does anyone know why this may have happened and how I can fix this?

Since I updated Firefox on my Pixel, the LastPass app and extension no longer work and does not show up for auto fill options. Any ideas?

I am on Android 11 abd the latest Firefox mobile app version.

How do I completely clear Firefox clipboard? I was in private browsing mode & accidentally copued a web address to clipboard. Now, mo matter if in private mode or not, everytime I go to type in a web address, Firefox asks me if I want to go to this page from the clipboard. I've cleared history & cache, & even de-installed & re-installed Firefox, but this web site is still in the clipboard and still pops up as a suggested web address. I'm to the point now that I've deinstalled Firefox, which sucks because it is my favorite browser. phone: Samsung Galaxy S10+ SM-G975U system: G975USQS4DTG1

I want to know if there's any plan to restore or make a new "tablet mode" or "tablet interface" in firefox for android.

The new interface is unusable in a 10" android tablet, the new interface is an interface made to be used in a cellular with one hand, so it have no sense to put it on a tablet. The previous "tablet interface" was an interface made to be used in a tablet and the usability and experience was really good.

My question is if you have any plans to make or restore the "tablet mode" on android tablets. If the answer is no, it's a shame because I am a firefox user since it was called "firebird", but I will have to look for another browser on both android and pc.

Launching this new design for android in so an early beta is the best way to kill firefox.

PD Sorry for my english.

Hello,

Since the new release version of firefox. There is a extra theme installed and I can't remove it because I don't like it. I'm using Thematic extention to rotate between my theme's that i like. I have looked in the menu to remove it manually, but the selection isn't there. The added picture shows the only option I have (it's in dutch) and that is manage. So how can I remove or relocate it.

Greetings,

Hi,

Recently upgraded from ESR 68.12 to ESR 78.3 I have over 2000 passwords on my Corporate desktop Firefox account and I find I'm unable to access these in anything like a timely fashion. The new Lockwise password manager UI does not appear to be able to display a LIST of passwords based on usernames, date last used, date last changed, urls etc. Is it possible to get a list view instead of the current one, or will I have to downgrade back ESR 68.12 ?

Thanks Bob

I am in Asia using win 7 OS and in the settings I have selected Enable DNS over HTTPS. In the DNS over HTTPS FAQ it is mentioned that: As art of our continuing strategy to carefully measure the benefits and impact of DoH, we are currently focused on releasing this feature in the US only. Does it means that my settings will not be valid?