- Archived
Thunderbird won't start
Thunderbird suddenly won't launch. I get an error message that only one copy of Thunderbird can be open at a time. There is no other copy open (see image.
Thunderbird suddenly won't launch. I get an error message that only one copy of Thunderbird can be open at a time. There is no other copy open (see image.
Support
I'm having issues connecting to my online banking. Errors, cannot verify authentication, crashing.
When attempting to log into support.discord.com, I can't click sign in, as a cookie is blocking me. Discord have told me as it's a specific problem with Firefox, I needed… (read more)
When attempting to log into support.discord.com, I can't click sign in, as a cookie is blocking me. Discord have told me as it's a specific problem with Firefox, I needed to ask, it also appears to be something that I've setup in Firefox, as a fresh install worked fine.
In the popup for logging in, I get a banner message stating: "Cookies required to use Firefox
To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once. " with a continue hyperlink at the bottom. This generates a popup asking me to accept a cookie. I accepted this, but it's still blocking me from logging in. I have tried disabling my extensions that might block the cookie, and they have also allowed the cookie that was requested.
On a brand new browser, it's fine. I have strict blocking enabled, with ublock and duckduckgo's extension (all were disabled when I was testing if they were blocking it) and I still can't log in. I'm not sure what else is being blocked (other than google analytics, but that shouldn't stop me logging in).
I do also get some console errors: Uncaught ReferenceError: $ is not defined
<anonymous> https://p23.zdassets.com/hc/theming_assets/678183/96508/script.js?digest=9147164294935:417
script.js:417:12 Some cookies are misusing the recommended “SameSite“ attribute 3 Uncaught (in promise) TypeError: At.otDataLayer is undefined
updateGtmMacros https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 Init https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 t https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 t https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 o https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 promise callback*r https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 l https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 l https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 t https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 t https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 o https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 promise callback*r https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 l https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 l https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7 <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
otBannerSdk.js:7:203586 Cookie “_zendesk_authenticated” has been rejected because it is already expired. signin Third-party cookie not allowed auth.js:1:994 Require storage access for firefox: true auth.js:1:1294 Third-party cookie not allowed auth.js:1:994
My O365 folders are not showing in Thunderbird. I used a third-party app password from O365 to login using the "Add Account" wizard. I did not do it manually. I did no… (read more)
My O365 folders are not showing in Thunderbird. I used a third-party app password from O365 to login using the "Add Account" wizard. I did not do it manually. I did not use the Owl service that was an option for O365. I am assuming that is what is needed, but looking to see if there is other options or an error when I set up the account.
I am in Amsterdam NL and my Mozilla Browser is recognized in Czech Republic, but I can´t connect to browse like beeing there. Two days ago there was a country list on my … (read more)
I am in Amsterdam NL and my Mozilla Browser is recognized in Czech Republic, but I can´t connect to browse like beeing there. Two days ago there was a country list on my pc, now not to find anymore. Where is it now? please help
Firefox browser crashes / shuts down immediately after downloading attachments of yahoo mail
Every time I do a Google search in Firefox, a popup from Google appears suggesting that I change my browser to Chrome. It ignores my previous answers of “No thanks.” How … (read more)
Every time I do a Google search in Firefox, a popup from Google appears suggesting that I change my browser to Chrome. It ignores my previous answers of “No thanks.” How can I block that? I already have the popup blocker turned on in Firefox.
The new address book format is great if you are running Thunderbird from a phone, but I always and only use Thunderbird from a PC - for which the new format is obnoxious.… (read more)
The new address book format is great if you are running Thunderbird from a phone, but I always and only use Thunderbird from a PC - for which the new format is obnoxious. There needs to be a method of telling Thunderbird which address book format it should use. Actually, if Thunderbird can figure out on what sort of machine it is running, it could make the choice automatically.
Robert A. Saunders; r.a.saunders@omcast.net
Updated to TB 1.0.2 on MacOS 12.4 and default profile folders failed to display on startup. Folders do display in troubleshooting mode. All add-ons are disabled and usi… (read more)
Updated to TB 1.0.2 on MacOS 12.4 and default profile folders failed to display on startup. Folders do display in troubleshooting mode. All add-ons are disabled and using default theme. TB can receive and send messages, and see account settings. Just does not display icon toolbar (left) or any folders. Also updated to 1.0.2b1 to see if that worked, thinking I could back down to 1.0.2. Duh,,,
Hi, I can't find a feature that allows me to inform senders that I am away from my desk for a set period of time. Is such a feature available? Thanks.
I can’t get the Firefox extensions as they say I need to download Firefox, I’m on Firefox :/ am I doing something wrong?
'bold text 'Can I install Thunderbird on a Verizon cell phone?
For years, never a problem. Suddenly, the Roboform lower toolbox, while being checked in the latest Firefox options, will not actually show up. The Roboform help suggesti… (read more)
For years, never a problem. Suddenly, the Roboform lower toolbox, while being checked in the latest Firefox options, will not actually show up. The Roboform help suggestions are numerous but haven't helped at all. Something somewhere has been changed and it's most unfortunate but I cannot continue with Firefox. Chrome does load the lower toolbar with no problems ever. I dislike switching but unless help comes soon, I will be forced to. I am on Firefox all day every day and am slowly moving up through coding systems.
I have one thread that is not showing in Tbird. It is on my phone and GMail desktop but never delivered in TBird? I have it starred in GMail but none of the emails on the… (read more)
I have one thread that is not showing in Tbird. It is on my phone and GMail desktop but never delivered in TBird? I have it starred in GMail but none of the emails on the thread from any of the participants are being delivered to my TBird desktop app...I can only see the mails when I am on my phone or logged into GMail in a browser???
Hello, I am having trouble getting my old emails to persist when using the newest version of Thunderbird and I would appreciate it if someone can point me in the right d… (read more)
Hello,
I am having trouble getting my old emails to persist when using the newest version of Thunderbird and I would appreciate it if someone can point me in the right direction.
Some background:
Before I lost access to my school email account, I imported all of my mail to Thunderbird. I was using Windows 8.1 and the Thunderbird version was 68.12.1 (32-bit). It is IMAP, and although I was frequently prompted to log-in to my school account, which I no longer had access to, I simply closed out of the prompt and I was able to browse, search, and read through my mail like normal. I could close out of Thunderbird, and relaunch it, and my mail would still be present.
I am now looking to upgrade both my operating system and Thunderbird version. The new computer is running Windows 11, and Thunderbird version 102.3.1 (64-bit). I copy and pasted my Profile folder from my older version mentioned above, and pasted it into the relevant directory on the fresh, up-to-date, install of Thunderbird. My expectation was that it would function similarly to how it did on the previous computer, but this was not the case.
When I first launch Thunderbird after copy-pasting my Profile, all of my old emails are available, and similar to how it would function previously, I would be prompted to input my school credentials occasionally, but I can just close out and I have full access to my old emails. The difference, however, is that now when I close out of Thunderbird and relaunch it, my emails are gone. I checked the imap.gmail directory and the large size INBOX mbox file is no longer there after relaunch. Instead I see a 0kb INBOX-1.msf file that was not present in my original Profile file. A subdirectory folder (.sbd), within the imap.gmail folder, still maintains the large mbox files, however I don't see those in Thunderbird either.
When I delete the profile, and re-copy my original, then relaunch, I can see all of my emails again, however this only lasts until I close out of Thunderbird. When I open the program again, the emails are gone.
Is there a setting I can change, or a file I can edit or delete, which will prevent this from happening and allow my mail to persist similar to how it used to? Any assistance would be very helpful.
Thank you
how do i add ad blocker
My bank requires Firefox version 104 now to log-in for security. I have an older Mac, running IOS 10.9.5 (can't update any further) and Firefox 78.15.0. Am I stuck buying… (read more)
My bank requires Firefox version 104 now to log-in for security. I have an older Mac, running IOS 10.9.5 (can't update any further) and Firefox 78.15.0. Am I stuck buying a new Mac?
My HDD crashed, and I have to re-install all my software, starting with Win 10. I have downloaded and installed the latest Thunderbird. I have backed up the C: drive a… (read more)
My HDD crashed, and I have to re-install all my software, starting with Win 10. I have downloaded and installed the latest Thunderbird. I have backed up the C: drive a few days earlier. In my Thunderbird prior to the crash, I have three email addresses , and each one is filtered to store emails in a lot of Local folders. I went to the backup version, and recovered my Profile folder in Users/UserName /Roaming/Thunderbird folder, which merged with the newly installed Profile. When I opened Thunderbird after rebooting the PC, only my first email address was shown, and there were no filters or Local folders to be seen. Can someone please advise me on how to restore Thunderbird to my original configuration with 3 email addresses, filters and Local folders? kind regards, Joe
edit: moved thread from Firefox to Thunderbird section.
I am honestly in chock with Firefox's terrible decision of not providing any option for the user to delete downloaded files. It is honestly amazing that they came up wit… (read more)
I am honestly in chock with Firefox's terrible decision of not providing any option for the user to delete downloaded files.
It is honestly amazing that they came up with such a terrible decision. My downloads folder is a complete mess now and there seems to be no way to fix this.
I don't understand why not just provide an option for the user to only open files. People should be able to choose their settings.
I refereed to this previous post and the solution there didn't work: https://support.mozilla.org/en-US/questions/1370409. By setting browser.download.improvements_to_download_panel to false.
Is there actually no way to only open files now?