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Repeating "Welcome back" popup when starting Firefox

I have just upgraded to Firefox version 123. Now whenever I start Firefox on any of my profiles, it will immediately or almost immediately display a "Welcome back" popup … (read more)

I have just upgraded to Firefox version 123. Now whenever I start Firefox on any of my profiles, it will immediately or almost immediately display a "Welcome back" popup stating that "Here’s a quick reminder that you can keep your favorite indie browser just one click away." and provides a button to make the browser the default one. That's exceedingly annoying - I can understand that Firefox wants to notify my once in a while, but this happens at least once a day, probably more often than that. I looked over the source code and got that it is a "spotlight" feature, but I failed to find any settings that would turn it off. Any idea how can I disable this forever?

Asked by pepak 9 hours ago

Last reply by zeroknight 1 hour ago

Choppy 4K YouTube playback

I have a very good PC (5800X3D, 7900XT, 32GB DDR4 3600), but Firefox (either the normal, canary and nightly version) can't play smoothly any 4K video (like the Borderland… (read more)

I have a very good PC (5800X3D, 7900XT, 32GB DDR4 3600), but Firefox (either the normal, canary and nightly version) can't play smoothly any 4K video (like the Borderlands trailer: https://www.youtube.com/watch?v=lU_NKNZljoQ ). 1440 and lower resolutions are fine, as are 4K videos on Chrome and Edge. FWIW, my CPU during 4K playback is barely used (1-2%), and my GPU's video codec (VCE) is used by around a third. Disabling HW accel makes things better, as it still stutters but it's (barely) passable. I already tried creating a new profile, but still it's the same.

Asked by Federico Barutto 11 hours ago

Last reply by zeroknight 4 hours ago

No sound

I just installed Firefox due to issues with my games not working properly in Chrome. My game is working but I cannot get sound to work. I have checked all the settings … (read more)

I just installed Firefox due to issues with my games not working properly in Chrome. My game is working but I cannot get sound to work. I have checked all the settings that I can see and no luck. Please advise. The issue is in Jigsaw World.

Asked by kelyns123 17 hours ago

Last reply by zeroknight 4 hours ago

Didn't there used to be a second search bar so you wouldn't have to retype your search terms?

In older versions of Firefox, wasn't there a smaller second search bar to the right of the main search bar where you could enter your search terms and not lose them when … (read more)

In older versions of Firefox, wasn't there a smaller second search bar to the right of the main search bar where you could enter your search terms and not lose them when the search results came up? I hate having to retype my search terms after getting my results.

Asked by J Edwards 5 hours ago

Last reply by zeroknight 5 hours ago

I can't turn off SafeSearch, set on Strict by default

Bing says my browser is the one to set my SafeSearch on strict by default, but I can't find the option to turn it off. Is there even an option or is this a Bing issue? … (read more)

Bing says my browser is the one to set my SafeSearch on strict by default, but I can't find the option to turn it off. Is there even an option or is this a Bing issue?

Asked by lu 23 hours ago

Last reply by cor-el 20 hours ago

Site access permisssions

Hello I am having trouble allowing access to Microsoft 365 i've tried looking in privacy and security settings but when I go to permisssions and look up the site for mi… (read more)

Hello I am having trouble allowing access to Microsoft 365 i've tried looking in privacy and security settings but when I go to permisssions and look up the site for microsoft 365 nothing comes up. I just need to allow full access to microsoft so I can do my assignment.

Asked by t.r.matthews1002 1 day ago

Last reply by cor-el 23 hours ago

Bug: No fonts and colors are copied when copying text from any website and pasting to any application

Steps to reproduce: Open any website with latest Firefox version on latest Windows 11 Home OS version Copy any text that has a font or color Paste it to any other… (read more)

Steps to reproduce:

  1. Open any website with latest Firefox version on latest Windows 11 Home OS version
  2. Copy any text that has a font or color
  3. Paste it to any other website or desktop application

Expected behavior: Pasted text has the same font and color as copied text

Actual behavior: Pasted text has the same font and color as in the cursor position of the destination application's text editor.

Found workarounds: Use Chrome, Edge or any other browser.

Bug reproduced on 2 computers with and without Firefox extensions.

Asked by robert.peetsalu 1 day ago

Last reply by cor-el 1 day ago

Cannot upload photos / videos to Facebook anymore.

For some reason I can no longer upload any photos or videos to Facebook, via messenger or direct to a page / groups. I used to be able to do this previously as I was a us… (read more)

For some reason I can no longer upload any photos or videos to Facebook, via messenger or direct to a page / groups. I used to be able to do this previously as I was a user of the marketplace. My system is a modern build gaming PC running Windows 11 and using proprietrry antivirus software. I have tried mozilla troubleshooting mode, resetting firefox, removing addons, removing or halting any add block software and much more. I am at the end of my tether and will consider leaving the browser after over a decade as it is causing me issues with the groups I frequent as I cannot find a work around. It also replicates the same when I am on my android device and operating via the browers on their which is of course synced to the PC.

Many thanks and I look forward to a response that may help.

Asked by John Ritson 3 weeks ago

Last reply by hmza21257 1 day ago

Error Msg when opening link in email. Breakdown in Thunderbird and search engine

I find that when I click on links to take me to website through my email in Thunderbird that I will get an error message that reads "we could not verify the certificate, … (read more)

I find that when I click on links to take me to website through my email in Thunderbird that I will get an error message that reads "we could not verify the certificate, reason=wronghost"

But, if I copy link and copy into browser it works fine. There is a break in the Thunderbird email to the browser. This does not happen with all links but there are about three or four that I get regularly where it fails.

I have talked to a tech guy and we have tried different things and it always comes back to a break in Thunderbird email.

How do I fix this problem?

Thank you, Monica

Asked by mmikkola914 4 days ago

Last reply by christ1 1 day ago

I need help getting my facebook account back on firefox. I deleted my cookies and now my account is gone

bold textMy issue is in Firefox I have 2 facebook account my personal one Cindy Betz Kuehl and my game account Cindy Kuehl Duc.  I deleted my cookies on Cindy Kuehl DUC a… (read more)

bold textMy issue is in Firefox I have 2 facebook account my personal one Cindy Betz Kuehl and my game account Cindy Kuehl Duc.  I deleted my cookies on Cindy Kuehl DUC and it deleted my facebook account for Cindy Kuehl  DUC.  I play games on this account and can't figure out how to get this account back.  I need your help please.

Asked by cindykuehl62 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

erratic behaviour in windows search

If i use the Windows 11 search (for "disk management windows 11"), windows opens a new empty firefox window (apart from my default homepage). I seem to have a problem wit… (read more)

If i use the Windows 11 search (for "disk management windows 11"), windows opens a new empty firefox window (apart from my default homepage). I seem to have a problem with popups and links generally.

I have adblock/adblock plus and other add-ons, but I hvae disabled those and still get the same problem.

Asked by Anthorin 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

How can I disable this stupid and useless message?

Firefox keeps asking me if I want to start it with windows. Again. And Again. AAAAAAND AGAIN. How can I disable it? Seriously, Mozilla is really doing their best to scar… (read more)

Firefox keeps asking me if I want to start it with windows. Again. And Again. AAAAAAND AGAIN.

How can I disable it? Seriously, Mozilla is really doing their best to scare me away... How could they think it's a good Idea to annoy their users over and over again?

The Images show the message in german...

Asked by Daniel Keller 3 days ago

Last reply by zeroknight 2 days ago