All Products Support Forum

Hello At the moment I is not able to log into an official Spanish WEB-site using Firefox version: 113.0.2 (64-bit) /Windows 11. I have sent the following question to the certificate issuer (accv.es):

I have a certificate issued by you which is verified OK. It works fine with:

https://sede.agenciatributaria.gob.es

https://www.suma.es

but with dgt: https://sede.dgt.gob.es/es/ I get this message when trying to log in to 'mi DGT': XML Parsing Error: no root element found Location: https://sede.dgt.gob.es/es/mi_dgt/index.shtml Line Number 1, Column 1: Can you help find the solution to the problem.? I can not find a DGT-contact to ask for help Best regards Morten Brinch

Accv.es have so far not given me any clues to what I can do.

Anyone having suggestions how to fix the problem ?

best regards Morten Brinch

I am using Thunderbird version 102.11.1 64bit using POP with a Gmail Account. Ocassionally, I have to use Gmail in my Edge browser to send or reply to a message, only to find it appears in Thunderbird.

I am working on a new computer with Kubuntu and have FF installed via .deb.

On my previous computer, I could drag files from the downloads dropdown (eg download a file and then drag it into gmail as an attachment).

Now this is not possible. Instead, I need to go to the downloads folder in order to drag and drop a file. An extra step and rather annoying.

The problem is persists in Safe Mode.

Is there any way to get the old functionality back?

Can any kind person help?

All incoming mail on one of my accounts (gmail, IMAP) is marked as junk. This happens whether "adaptive junk mail controls" are enabled or not. If they are enabled training appears to have no effect, and the checked exclusions (Address book, Collected Addresses, Personal Address Book) also have no effect - every email from every sender is marked as junk, regardless of what I do.

I have tried deleting the profile and starting from scratch - the problem remains. I have the same problem on my PC and on my Mac, but only for this one account. Other IMAP accounts including other gmail are fine.

To be clear, the messages are not moved to my junk folder - they remain in my inbox, but marked as junk. I can unmark them individually. I have no problem viewing the account directly with gmail.

I don't want any junk controls in TB - I find gmail is already over-zealous!

I either have some malware or a bug on my iPhone that only affects my Mozilla account. I will open a tab then try to go back to that tab later and it looks like the pic below with just an “L” in the upper left corner of the tab and when I open it there is nothing there. I’ve cleared my browser hx and even restarted my iPhone several times to try and fix the problem but it’s still there. Any help with how to get rid of this?

I have exported the calendar entries to an ics file. When I try to import them on another PC it fails with an error indicating something about the entries having dismissed an alert and needing to be read only. How do I get around this?

I use Thunderbird 102.6.1 and occasionally wish to send emails containing no subject.

When I try to do this, a dialogue box appears asking me to confirm.

Is it possible to do this, and how would I go about it?

Thank you

This problem is getting worse all the time. Seems like each upgrade it gets worse. I shut down FF expecting it to restore all the tabs when restarting. But... Gone. Currently Mac OS 13.3.1 (22E261) FF Version: 113.0.1 (64-bit)

OS: Ubuntu 20.04 Firefox 113.0(64 Bit )

I am building a website on my hard drive just using files. EX: file:///home/username/notes/main.html <a href="/home/username/folder/file.txt"></a>

I put an anchor link in the html source , and when I click on it I want it to open file.txt with gedit. I can get c files to do it , but .txt files open in Firefox.

I used configuration given me by Frontier (auto config resulted in nonsense). It stalled on checking password, so I checked for solutions to that and found: "I suggest deleting the password and letting Thunderbird just check account settings. I have seen this long test many times. After the account is confirmed, you can then enter password."

So I did that. I clicked re-test to be sure the config was right. I got this message: "The following settings were found by probing the server" The settings were exactly the same as my original input, thus confirming my settings were correct.

When I clicked Done, I got an "Error Creating Account" window with the message "Incoming server already exists."

I checked for solutions to that error, but none of them seemed to fit my situation since I never installed Thunderbird before, and this is the first and only account I attempted to set up.

So what do I do? I need to get my messages really soon, as I normally receive 30-40 per day, and Outlook quit on me several days ago.

Thanks, Jon

Summary: Firefox fails to load many sites, and some will kill the entire browser.

I recently updated from Ubuntu 22.10 to 23.04, which included an upgrade to Firefox. I originally had trouble with tab/window dragging operations causing the entire desktop to crash.

Removing the snap and installing from the Firefox maintained PPA fixed this issue, but a number of others remain. (Detail on this part over here on the ubuntu forums if interested)

Now many google sites simply show the loading error for ever and never recover. Some URLS can kill the browser completely. For example, this one from the Mozilla website: https://support.mozilla.org/en-US/kb/websites-show-spinning-wheel-never-finish-load The error message is attached.

I am happy to perform more tests and provide more diagnostic if it will help. That same URL works fine from the chromium browser on the same desktop systems,as does every other site I've had issues with.

System details: Ubuntu 23.04 64 bit Firefox 113.0.2 Intel_R_ Client Systems NUC7i7BNH (Intel® Core™ i7-7567U) Intel® Iris® Plus Graphics 650 (Kaby Lake GT3e) (KBL GT3) Gnome 44.0 Wayland WS

Hi, I'm looking for some old emails from 2018-19 for an important project and I can find them in search but when I click on each email I just get a blank page. I can see they exist somewhere, as they are indexed, and I can read the first few lines, date and address etc, but not open them fully. I found this earlier which mentions sqlite? I don't know what that is or whether it might be part of the solution. https://support.mozilla.org/en-US/questions/1018203

If anyone knows how to retrieve the content of these emails I'd be very grateful. Many thanks.

In the image attached, I’m trying to scroll through the search suggestions given by “Firefox Suggest”. However, when I try to swipe up in the red circled area, instead of scrolling down, I only click on the page shown in the red circled area. This behavior is new and was not always there. I could previously scroll down while swiping up in the red-circled area. Also, in the red-circled area, it looks like there is a longer list of "Firefox Suggest" options that the keyboard is covering, but I can't get access to this longer list because I can't swipe up. What should I do to fix this?

My gmail account keeps asking me to sign in every other 5 minutes. I didn't change a thing on my setting and up until yesterday evening the gmail still stayed signed in. I tried to add google.com, gmail ect. in Exception, but it didn't help. When I was trying to leave a comment on youtube, I had to sign in every single time.

I have to use older version because of the following website https://mahatenders.gov.in/nicgep/app It does not support the new version and is require Java so as I am using older version i m unable to sync my id and password for the same so please help me to sync and login my account the page for login does not work and it get strucked.