All Products Support Forum

After start up Firefox I am not getting any audio. No other app nor browser has this issue. It does not show up in the volume mixer. I've made sure all apps, browser, drivers, and windows are up to date.

I have four accounts in Firefox, 1 gmail, 2 yahoo and 1 posteo - as of a few days ago, only the posteo.de account receives mail but none of the accounts can send mail, I repeatedly get the attached error message. Btw: I have not made any changes to any of the account settings.

Any and all help is greatly appreciated Susanne

Thursday both Thunderbird and Fire fox suddenly stopped working with a message that they were no responding. I closed the windows and tried to bring them back in. The response was

Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window. I cancelled and looked at the task manager which indicated that thunderbird was not there. After another try I did a conputer restart and finally a shutdown , unplug and restart with the same result.

I I refreshed thunderbird, no luck. I deleted and reinstalled Thunderbird, still no go. ( I was doing the same thing with Firefox. I had to go out of town for 2 days and Firefox has healed itself but thunderbird still doesn't work. HELP!

I'll be looking for emails on my phone, I don't want to use a different email on my desktop.

It works on librewolf and brave, and im running on fedora 37 (using the flatpak package) i have tried every fix including but not limited to: reinstalling, troubleshoot mode, making a new profile and clearing cache. also the openh264 plugin always says preparing to install or smth but never does, thought id mention it in case its important.

Thunderbird has become unusable for me with the latest update on March 28th. It takes about 10-20 seconds to respond to clicks to delete emails. As you can guess, this makes it impossible to work with and I've had to switch to Outlook.

Whatever the issue is with this change, it needs to be resolved.

I'm unable to find away to revert back to the older version. Is there a link to older versions?

Previously if we crafted an HTML email we could use the @media print CSS section to force a page break before or after an element. With Thunderbird 102.9.0 the CSS for forcing a page break is being ignored in HTML emails.

If I save the message source as an HTML file and open it in Firefox the print preview shows the correct page breaks, but in Thunderbird the content all runs together.

Hey. I have countless issues with Thunderbird, but two I need to solve now:

1. TB doesn't respect setting called "Sync last x days of emails" and sync everything. That causes it to consume lot of resources and my PC is very slow and fan has to run full blast. 2. I have changed login info on my CalDAV calendar so I wanted to remove the old ones and add the new one. However the old one wasn't somehow properly removed from my Ubuntu online accounts and TB keeps ghosting me to enter login info of account that doesn't exist anymore.

Version: latest Platform: Ubuntu 22.04

Hello. I un-installed Microsoft Edge and Office 365 and now Firefox has stopped working (on another computer not this one).

This is the same problem that someone reported in 2021, but that thread has been archived.

https://support.mozilla.org/bm/questions/1356550

The advice then was to re-install Firefox and to download Visual C++ \ Visual Studio files ( especially VCRuntime1401.dll).

My problem is that I don't have a browser on that computer, I am completely cut off from the internet and can't download anything.

Is it possible to download the necessary files on this computer and transfer them to the one that has the problem? Thanks.

After update thunderbird sending errors in all accounts. Removng all data (profile and cache folders) and reconfigure not help. Use:

• Xubuntu 22.04
• snap install
• version 102.9.0 (64-bit)

Error concole: Exception { name: "NS_ERROR_FAILURE", message: "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.createUnique]", result: 2147500037, filename: "resource:///modules/MimeMessage.jsm", lineNumber: 72, columnNumber: 0, data: null, stack: "createMessageFile@resource:///modules/MimeMessage.jsm:72:10\ncreateAndSendMessage@resource:///modules/MessageSend.jsm:128:41\nCompleteGenericSendMessage@chrome://messenger/content/messengercompose/MsgComposeCommands.js:5987:23\nGenericSendMessage@chrome://messenger/content/messengercompose/MsgComposeCommands.js:5903:11\n", location: XPCWrappedNative_NoHelper }

Hello. I was reading Quora.com web site on my notebook in Firefox (110.0.1 64-bit) normally, then I got power outage. When electricity returned and I tried to open it again, browser didn't open it and I gave me message:

Secure Connection Failed

An error occurred during a connection to www.quora.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I've tried to get support from Quora.com how message said, but they told me "this error does not originate from our website". And gave me some suggestions - "The easiest way to fix this secure connection error is to reset the Firefox settings." I've performed "Refresh Firefox", but problem persists. I don't use VPN. Can anyone please help me with this problem?

I have recived 4 emails where Thunderbird shows wrong receive date for emails or it don't show a receive date when look indiviual on a one of the 4 emails today 29/03/2023 16:03.

From - Wed Mar 29 16:03:55 2023 X-Account-Key: account1 X-UIDL: 0000602b53962728 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Return-Path: Delivered-To: Received: from sv900ddwe001.lytzenitmail.local ([100.127.30.100]) (using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)) by sv900dima009.lytzenitmail.local with LMTPS id 8MbACnBcH2RF8gEAVgR8tQ (envelope-from <salg@brugteklodser.dk>) for <>; Sat, 25 Mar 2023 21:41:20 +0100 Received: from sv900pomx001.lytzenitmail.dk ([100.127.30.60]) by sv900ddwe001.lytzenitmail.local with LMTP id iBsWCnBcH2TrVQAAPDtoZg (envelope-from <salg@brugteklodser.dk>) for <>; Sat, 25 Mar 2023 21:41:20 +0100 Received: from mx01.lytzenitmail.dk (unknown [100.127.30.167]) by sv900pomx001.lytzenitmail.dk (Postfix) with ESMTPS id 25C42C00F4A for <>; Sat, 25 Mar 2023 21:41:20 +0100 (CET) Authentication-Results: mx01.lytzenitmail.dk; spf=None smtp.mailfrom=salg@brugteklodser.dk Received-SPF: None (mx01.lytzenitmail.dk: no sender authenticity

 information available from domain of salg@brugteklodser.dk)
 identity=mailfrom; client-ip=193.202.110.177;
 receiver=mx01.lytzenitmail.dk;
 envelope-from="salg@brugteklodser.dk";
 x-sender="salg@brugteklodser.dk"; x-conformance=spf_only

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Message-Id: <4438bc$768vtj@mx01.lytzenitmail.dk> Received: from mailout2-b2.pub.mailoutpod2-cph3.one.com ([193.202.110.177])

 by mx01.lytzenitmail.dk with ESMTP/TLS/ECDHE-RSA-AES256-GCM-SHA384; 25 Mar 2023 21:41:19 +0100

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<title>Aktivér dit kundenummer via dette link</title>

Hej Michael,

Dit kundenummer er næsten klar, du mangler blot at aktivere det. Det er af ren sikkerhedshensyn, at vi kræver en aktivering. Aktivér det ved at gå på denne side:

https://www.brugteklodser.dk/nykunde/aktiver/8cf895479dfad0db98fb5e227df41621/

Med venlig hilsen

Kim Pedersen
LEGO® Løssalgs-konsulent

Web: www.brugteklodser.dk
Direkte: khpe@brugteklodser.dk

Since this morning I am unable to send Mail via Thunderbird. I am getting the error message:

'Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) securesmtp.t-online.de failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again'

I can still receive emails and I can send emails with the same outgoing server settings from a mobile device in the same WIFI. I tried re-adding one of the accounts. This problem occurs on all my email accounts.

I am working on Ubuntu 20.04 and have installed Thunderbird version 102.9.0.

Running Tbird 102.8.0 (64bit) on Linux Mint 21.1 Since the previous Tbird update, more Sent folders are appearing. I am running unified folders and when I start Tbird in troubleshooting mode the Sent folders don't appear. I have my unified Sent folder, then a second folder appeared under that one labeled Sent - Local Folders. Then a second Sent Local Folders appeared with a Sent folder inside it, Today a third Sent Local Folders has appeared. I now have 4 Sent folders under my main Sent folder! I have 7 pop3 email accounts and when I send an email from any of them, the sent emails show up in the first Sent - Local Folders folder. When I generate the troubleshooting file there are 8 accounts listed as account 1, 2, 3, 5, 6, 7, 8, 9. Account 2 shows as (none) Local Folders with security as 0. The other 7 show the correct pop3 names and ports. I have added 2 screen shots, the one without the extra folders is the troubleshooting run. When I right click on the extra folders, there is no delete option. No crash reports and no error messages in the troubleshooting file. I have tried turning unified folders on & off several times.

Hello everyone, I encountered a specific problem when adding a second mail account to Thunderbird on Win10. Maybe someone has a solution for this: On a windows 10 machine I have one account setup in thunderbird on a IMAP server we will call mail.example.com with the account name acc1@example.com. Now I wanted to add a second mail account acc2@example.com using the same IMAP server but with different login credentials.

But thunderbird complains that the server already exists and doesn't let me create the 2nd account. Is it not possible to have multiple accounts on the same server using different login/password on Windows? I read somewhere on reddit that users under linux don't seem to have that problem.

Thanks

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options.

Still not working even after cleaned all Firefox related files using uninstall tools and installed again.

I installed the "Google" app and the "Firefox" app. When I used the "Google" app to search for images, I found that I couldn't open the searched websites. I tried to use the Samsung browser or Chrome browser and did not have this problem. I think this is a Firefox bug.I recorded the bug and uploaded it to Google Drive.The link address is https://drive.google.com/file/d/11k5DMzshHkYvvGGD4MpgqrlSRcQnkiGH/view?usp=drivesdk

I used thunderbird to connect to my email provider (lavabit). I logged in this morning and my computer was up the whole day and it now suddenly cannot connect to the server (Login to server mail.lavabit with username "*******” and telling me to either “Retry” or “Enter New Password”) I have seen some of the other postings with this problem and I want to clarify the following 1. It works for a while (a few hours) and then the connection goes stale when I keep it open but idle 2. I have to reboot the computer and try and again later for it to connect again 3. I am using the latest version of Thunderbrid (102.6.1) on a windows 11 machine 4. This has happened several times 5. I have not changed any of the settings in the meanwhile

Are the settings that cause a timeout. I have also reached out to the email provider but I want to make sure it is not something in the client.