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set a master sync source to be administrator master sync

bold textestablish a master administrator syncSYNC source for all conected devices do not want each individual device to reload and edit al devices connected Want one si… (read more)

bold textestablish a master administrator syncSYNC source for all conected devices do not want each individual device to reload and edit al devices connected Want one single MASTER sybc source as the administrator update source MASTER for al conected devices

Asked by bankofelectric 2 days ago

Last reply by Paul 1 day ago

Ready to Scan

In the instructions says if you want to pair the device is to open Firefox on Android, press the "3 dots button" and click Ready to Scan button, but if I do that there is… (read more)

In the instructions says if you want to pair the device is to open Firefox on Android, press the "3 dots button" and click Ready to Scan button, but if I do that there is no such option there at all.

I am doing this signed-in into my Mozilla account.

Thanks in advance, Tadej Peršič from Slovenia 🇸🇮

Asked by tadejp 1 week ago

Last reply by Paul 1 week ago

WHERE IS THE OPTION TO SYNC AND SAVE DATA

Where tf is the sync and save data button on Firefox Android v 142.0 I am trying to sync with my desktop and there's no option under the menu for sync. The instruction g… (read more)

Where tf is the sync and save data button on Firefox Android v 142.0

I am trying to sync with my desktop and there's no option under the menu for sync. The instruction given when I try to sync is to click the menu, go to "sync and save data" and scan a qr code. Of course the code doesn't work from my camera like every other qr code in the universe. It has to be scanned in the Firefox app but there's nowhere in the app to do this.

It's not in settings. It's nowhere.

Where is it, I REALLY REALLY NEED TO SYNC so that I have access to my bookmarks on my phone.

This shouldn't be complicated or difficult where is it???????? :( This is ridiculous.

Asked by Lauren Myles 4 months ago

Last reply by jscher2000 - Support Volunteer 1 week ago

How do I prevent Firefox from modifying my settings (with defaults) when I enable sync?

Whenever I install a new system with a GUI — which is quite often as the responsible for the network — it's unavoidable to have Firefox on it since is hit and miss with u… (read more)

Whenever I install a new system with a GUI — which is quite often as the responsible for the network — it's unavoidable to have Firefox on it since is hit and miss with uBO and the Chromium ones.

Except for the pages that load automatically on install, before I open the first page, and before I enable sync; I make sure to match my settings on other Firefox instances first. I even set several in about:config too; namely anything related to QUIC/HTTP3, encrypted DNS, and this relentless need Firefox has to navigate automatically to the HTTPS version of a domain as if they were always the same site. Technically speaking, they're not even the same server but I digress, when I finally enable sync it reverts all* the settings to defaults again.

I thought this was synced down from somewhere but recently I installed Firefox on an older system, I did the ritual with the settings, the candles, the about:config, the dead cat, y'know… the whole thing, and enabled sync. But what it actually happened was; I only logged in. Sync remained off. It read something like "sync off" in the setting next to the big blue button to turn it on.

Before I click the button, I opened a new window, and went to the settings again to make sure that the settings on the current window weren't stale. I noticed the reversal had already happened. Despite nothing had been synced I already was back to defaults.

I changed them back.

When I clicked on the button, the usual selection of things I sync was already done, I just had to confirm it and that was all. Once it finished, my settings were change to defaults… again! Albeit to a much lesser degree. The password manager turned itself on again, but not all the checkboxes below the main setting, one of the two Recommend, something-something while I browse was turned back on, I think Show search suggestions in address bar results was turned on too, and I don't remember if the settings for Firefox Home were changed, they often are, I don't use it at all, but it's rather easy to accidentally have the shortcuts from that page to prepopulate in the address bar drop down.

There must be one setting that prevents this, on Windows I think I have it under control (Firefox is preinstalled and preconfigured through Active Directory), that would be awesome if anybody actually used Windows, we only have it because our accounts are in Active Directory, but it does prove that it can be controlled. Most of the settings that have disappeared from Firefox are still available to Enterprise administrators and then some …which is a bit telling from the browser that allegedly champions privacy.

I want Firefox to let me navigate to "dangerous sites", so I learn early from my mistakes, not later when these protections have made me careless and it's riskier; to keep remembering on my own to keep my passwords fresh, not have that software crutch that relies on a third party service; to be a browser, not my operative system.

Although I'm not a dev, you can get as technical as you want, no need to dumb it down; if I don't understand it, I will be happy do my homework, just tell me how, please (and thanks.)

  • not all but it feel like it: it's mostly those that use Mozilla's hosted services, I believe, such as the password manager and the like.

Asked by senseivita 1 week ago

iPhone Syncing

To sync a mobile device, the instructions say to open Firefox browser on mobile, from Menu go to Sign In, aim phone camera at QR code. The 3 lines at the screen bottom r… (read more)

To sync a mobile device, the instructions say to open Firefox browser on mobile, from Menu go to Sign In, aim phone camera at QR code. The 3 lines at the screen bottom right (i'm assuming this is a menu but printing an icon labelled "menu" is less cryptic) offers no sign in opportunity.

Asked by 4indog 1 week ago

Last reply by jonzn4SUSE 1 week ago

Pinned websites on Firefox start page being synced between profiles.

My understanding for profile feature was that bookmarks, user preferences were seperated. However my Pinned websites on my work profile in my work computer is synced to m… (read more)

My understanding for profile feature was that bookmarks, user preferences were seperated. However my Pinned websites on my work profile in my work computer is synced to my personal profile at personal computer.

Is there a way to avoid this or is this unavoidable when using the sync function.

Asked by soham.gh 2 weeks ago

Backing up custom search engines using Sync

Hi, I recently had to reinstall Firefox. I made sure that settings etc were backed up in my Mozilla account, but I didn't realise that my custom search engines had not … (read more)

Hi,

I recently had to reinstall Firefox. I made sure that settings etc were backed up in my Mozilla account, but I didn't realise that my custom search engines had not been backed up. I have about 20 of these custom search engines for work, so it was a pain to re-apply all of these. It's done now, but I'd like to know if there is a way to back these up for a quick restore on a reinstall?

There is no 'Search Engines' option in my Sync settings.

Thanks

Asked by ls18246 2 weeks ago

  • Solved

Understanding the Moz app.

Choices? I need to understand the App before committing my internet presence. Options to revert to Firefox/Windows, disable features I choose. Otherwise it just GQQle. … (read more)

Choices? I need to understand the App before committing my internet presence. Options to revert to Firefox/Windows, disable features I choose. Otherwise it just GQQle. Sync is already intruding on my preferences.

Asked by kayaker 3 weeks ago

Answered by Konstantina Papadea 2 weeks ago

Sign In button next to Sync and save data Options Both Missing

I have a new computer and I want to sync my Firefox account but the Sign In button next to Sync and save data options are missing from the browsers in both devices. How … (read more)

I have a new computer and I want to sync my Firefox account but the Sign In button next to Sync and save data options are missing from the browsers in both devices.

How do I fix this issue?

Asked by ecamackb 2 weeks ago

entering sync password every time I open firefox

Dear support, I have 2 pcs and I need to enter sync password every time I open Firefox - start notebook. It works fine on the second pc and password is remembered. How t… (read more)

Dear support, I have 2 pcs and I need to enter sync password every time I open Firefox - start notebook. It works fine on the second pc and password is remembered. How to solve it? Because I need to write sync password every time, open all cards etc .. OS - win11 pro, Firefox browser versiono 145.0.2 64bit, no 2FA in firefox. Thank you. Mike Hrubjak.

Asked by MikeShadow 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

  • Solved

Scan QR code in Firefox app

How to make Firefox my default browser on my new computer a Windows 11 computer. I’m to the point where I’ve got a pop-up window, which says sync Firefox on your phone … (read more)

How to make Firefox my default browser on my new computer a Windows 11 computer. I’m to the point where I’ve got a pop-up window, which says sync Firefox on your phone or tablet. I am asked toOpen Firefox on my mobile device. Then Go to the menu and tap sign in. That’s where I am. Now I’m asked to tap “ready to scan” and hold my phone over the code. Unfortunately, my Firefox app does not show a ready to scan option after I get to sign in. Help!!

Asked by aimhigh75 2 weeks ago

Answered by wirkutskijkarl 2 weeks ago

The "Payment Methods" section has disappeared.

Good morning, the "Payment Methods" section has disappeared. In its place, I see a link called "Manage passkey in system settings," which takes me to the Windows 11 Passk… (read more)

Good morning, the "Payment Methods" section has disappeared. In its place, I see a link called "Manage passkey in system settings," which takes me to the Windows 11 Passkey section, which I've NEVER enabled!

If I create a new profile, the "Payment Methods" section appears as normal, but when I link it to my Microsoft account for profile sync, the "Payment Methods" section disappears and "Manage passkey in system settings" reappears.

How can I fix this? Thanks

Asked by Privato 3 weeks ago

Last reply by Privato 3 weeks ago

I keep getting notified about multiple devices I have computers and wants me to sync these tabs but the only device I have is one phone

bol it's really frustrating because again I only have one device a Motorola cell phone and I don't have any kind of computers or laptops or anything else and it's always … (read more)

bol it's really frustrating because again I only have one device a Motorola cell phone and I don't have any kind of computers or laptops or anything else and it's always talking me to sync my tabs for my other devices and this and that and it's really frustrating because I don't work I'm on ssti I don't go to school and it's always telling me that my I have an administrator on my account that's for my work or school or something like that when all it is is hackers have taken over my phone and hijacked everything in my life because of my old roommate David Floyd Lee

Asked by guu05247 3 weeks ago

Close Android Tab from Desktop with search filter

I have 150+ tabs open of Firefox Android. I would like to close some of them conveniently. I have synced my tabs and on desktop I have now 2 ways to access them. 1. On … (read more)

I have 150+ tabs open of Firefox Android. I would like to close some of them conveniently.

I have synced my tabs and on desktop I have now 2 ways to access them.

1. On the left "Synced Tabs". This is very nice, I can filter by text and open the appropriate tab. Now I decide, I want to get rid of it. Closing on closes on Desktop, which is expected behavior.

2. Using the "Show tabs on other device" icon. This lists all my tabs, some directly, some in sub-directory "inactive". I could now click the x button next to the tab and close it. But: Having 150+ tabs open, it is very difficult to find the open tab in question. I even have to click "Show more tabs".

Basically I would like to use version 1, find a tab, right click and select "close synced tab".

Am I missing an option?

Asked by mozilla773 3 weeks ago

Last reply by mozilla773 3 weeks ago