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Tampermonkey downloader thinks my Internet's not working when it is!

Dear Anyone. Trying to download Tampermonkey for Firefox. I'm NOT very good at computers, be nice! Every time I click on the "Add Tampermonkey to Firefox" button, I ge… (read more)

Dear Anyone.

Trying to download Tampermonkey for Firefox. I'm NOT very good at computers, be nice! Every time I click on the "Add Tampermonkey to Firefox" button, I get "You are not online. Please check your internet connection." and it won't download it.

I AM on the Internet, tried it just now before coming here and it still won't believe I'm online. Everything else does. Why won't Tampermonkey?

Yours puzzledly,

Chris. Who's using Windows 10 on an antique computer that was designed for Windows XP! And Firefox, Best Browser.

Asked by ulrichburke 2 weeks ago

Last reply by Paul 2 weeks ago

Can you restore a session with crash files?

I need to recover a `.jsonlz4` file to restore a Firefox session with 8 active instances, as the "Restore Session" feature only opened 5 due to the `browser.sessionstore.… (read more)

I need to recover a `.jsonlz4` file to restore a Firefox session with 8 active instances, as the "Restore Session" feature only opened 5 due to the `browser.sessionstore.max_windows_undo` setting being capped at 5, and the full original `.jsonlz4` file is now missing.

In the`firefox/Crash Reports` directory, there are numerous files I can’t interpret, can I retrieve my session data via telemetry or other methods using this crash information. I’m using Linux Mint with Flatpak Firefox, and I also have crash logs containing a "last crash" text file and a string of numbers, could these be useful for getting back my session?

Asked by basketcat 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

  • Solved

MacOS 26 Spotlight usage crashes Firefox when summoned

Ran into an interesting bug with Firefox since installing the macOS26 Dev beta. Whenever I use command space to bring up spotlight, Firefox become unresponsive, the beach… (read more)

Ran into an interesting bug with Firefox since installing the macOS26 Dev beta. Whenever I use command space to bring up spotlight, Firefox become unresponsive, the beach ball will spin. It will only happen if Firefox is in focus when I use spotlight, and only if I am signed into Firefox sync.

I am not sure of a way to help replicate this issue as it seems to only happen when signed with Sync, but I would be happy to provide additional if I can.

Asked by Cbjake 3 months ago

Answered by Wicker 3 weeks ago

  • Solved

New Links Always Open At The End Of Tabs

Hi, I have a large number of tabs and also have pinned tabs. When I click a link outside of Firefox (FF is my default browser) it always opens them at the end of my tabs … (read more)

Hi, I have a large number of tabs and also have pinned tabs. When I click a link outside of Firefox (FF is my default browser) it always opens them at the end of my tabs (on the far right). I would prefer that the newly opened links open at the beginning of my tabs (the far left) but just after my pinned tabs. Is there a was to do this?

Thanks!

Asked by Old_Mellow 4 weeks ago

Answered by Old_Mellow 4 weeks ago

  • Solved

Cannot resolve disappearance of my bookmarks toolbar

I've loved Firefox for years but can no longer use it because I have been unable to resolve this issue. All was well, an update was done, and bingo, I got this message. I… (read more)

I've loved Firefox for years but can no longer use it because I have been unable to resolve this issue. All was well, an update was done, and bingo, I got this message. I don't know how to fix it. I removed Firefox from my desktop and re-installed. Same problem.

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."

Asked by Jackie Anderson 3 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

Facebook won't load

For the past 2 days, Facebook won't load when I try to change my page to another (just switching between accounts). It acts like it is changing or loading, and then I ju… (read more)

For the past 2 days, Facebook won't load when I try to change my page to another (just switching between accounts). It acts like it is changing or loading, and then I just get nothing. I have done all of the things that are requested from clearing my cache, browsing data, restarting, etc. Nothing is working. I've attached a picture of my screen of I receive when I try to change pages - the big F. LOL Facebook on my phone works fine. I've tried also turning off my VPN and it doesn't load.

I've also had issues with my Xfinity email loading unless I turn off my VPN.

So what is going on?

Asked by Kimberly K. Walters 4 months ago

Last reply by thefazioagency 1 month ago

Please help me exit kiosk mode

I have a lot of Firefox windows and tabs open, and I really don't want to lose my session. I wanted to open a webpage in Firefox in fullscreen mode. But evidently there'… (read more)

I have a lot of Firefox windows and tabs open, and I really don't want to lose my session.

I wanted to open a webpage in Firefox in fullscreen mode. But evidently there's some kind of serious flaw in Firefox that makes it incapable of opening webpages in fullscreen mode. Everyone says the only workaround is to open the webpage in kiosk mode. So I tried it.

But now I have two big problems:

1. One of my Firefox windows, with all its tabs, is stuck in kiosk mode. (Even if I close the window and then restore it with Ctrl+Shift+T, it's still in kiosk mode.)

2. All new Firefox windows I open with Ctrl+N are also stuck in kiosk mode.

I don't know what to do, and I'd really appreciate any help. Thanks!

Asked by rewiytodfdg 3 months ago

Last reply by Mike Kaply 2 months ago

No sync data

Hi Yesterday I replaced my computer. I'm trying to sync my account data, but unfortunately, nothing is syncing. I have all the data selected for syncing (bookmarks, histo… (read more)

Hi Yesterday I replaced my computer. I'm trying to sync my account data, but unfortunately, nothing is syncing. I have all the data selected for syncing (bookmarks, history, etc.), and the logs in about:sync-log are empty. It looks like the data from your server has been cleared. Firefox is freshly installed. Please help.

Asked by jaroslaw.kopczynski 2 months ago

Last reply by jonzn4SUSE 2 months ago

sync passkeys between devices, with Firefox Password Manager?

Hi there, I sound like a silly question but I'm really lost what is supported and not supported in regards to passkeys. I have learned that Firefox supports logging in w… (read more)

Hi there, I sound like a silly question but I'm really lost what is supported and not supported in regards to passkeys.

I have learned that Firefox supports logging in with passkey, but where are the passkeys stored? Does Firefox store them internally (like passwords) or do I still need a third party service?

I use Firefox on Android, Windows and Linux, so I would like to synchronize my passkeys between all devices, operating systems.

Thank you. Stefan

Asked by Stefan 2 months ago

Amazon multiple products page rendering error.

I cannot display Amazon Deals properly that contain multiple he products. The home page and single products display normally. should be. A page with multiple products … (read more)

I cannot display Amazon Deals properly that contain multiple he products. The home page and single products display normally. should be. A page with multiple products has large blank areas where the product should be. If I move the mouse over these spots, a soundless video will often display.

My clearing of the temporary cache files did not help. Stopping Ghostery doesn't help either. Other add-ons include Last Pass, Honey, Review Meta and Facebook Fences.

Help is appreciated.

Asked by labdaddy2001 3 months ago

Last reply by Chopper Whitewolf 2 months ago

Firefox Tabs Crashing

Hi, Firefox version: 139.0.4 (64-bit) OS: Windows 11 I have been having issues where Firefox tab will just crash out for no reason it appears and it happens at random t… (read more)

Hi,

Firefox version: 139.0.4 (64-bit) OS: Windows 11

I have been having issues where Firefox tab will just crash out for no reason it appears and it happens at random times and once the tab start to crash, and I restore it, it will crash again and again. The only way tog et out of the loop is to restart Firefox.

I have tried: Refreshing/Reset, Clearing Cache and History removing all themes, disabling extensions, disabling my anti virus. Turning off hardware acceleration didn't make any different.

I currently have 2 extensions enabled: uBlock Origin 1.64.0 and Bitwarden Password Manager 2025.5.0

In the about:Crashes I have reported them all and they seem to have the same type of reasons in the Raw data/Minidump which are: EXCEPTION_ACCESS_VIOLATION_WRITE EXCEPTION_ACCESS_VIOLATION_READ

Any help as to what to try next?

Gaz

Asked by GazCBG 3 months ago

Last reply by GazCBG 2 months ago

Bookmarks and new tabs

When using the new version of Firefox, I found that bookmarks only appeared in new tabs. Once I opened other web pages, there were no bookmarks above the screen, which ma… (read more)

When using the new version of Firefox, I found that bookmarks only appeared in new tabs. Once I opened other web pages, there were no bookmarks above the screen, which made me feel inconvenient. Previously, the new tabs could also be customized, but now they can only be blank or the default pages of Firefox. So, can the new version of Firefox solve these problems? Or which of the older versions of Firefox can still meet my requirements?

Asked by 2475575371 2 months ago

Last reply by jonzn4SUSE 2 months ago

Add (custom) Search Shortcut button missing

Hello, I can't figure out how to add a custom search shortcut, is this no longer possible in Firefox (without installing addons/extensions)? I recall 'custom search' be… (read more)

Hello,

I can't figure out how to add a custom search shortcut, is this no longer possible in Firefox (without installing addons/extensions)?

I recall 'custom search' being more or less ubiquitous, and feel like there was an "Add" button below the Search Shortcuts UI not that long ago.

Bookmarks with keywords would be a reasonable workaround if it weren't for having to prefix the keyword to the search terms.

Thank you, Kyle

Asked by kyle876625 3 months ago

Last reply by Agent virtuel 3 months ago

  • Solved

Firefox reseted after reboot

Hi! i was wondering why my firefox reseted after reboot. i have all the important tabs and bookmarks for my university work, chores and articles, platforms that are mande… (read more)

Hi! i was wondering why my firefox reseted after reboot. i have all the important tabs and bookmarks for my university work, chores and articles, platforms that are mandetory on my uni. also, i was tinkering with partitions before the reboot because my steam didnt want to run any games. i was guided by the chat gpt with terminal coding to do get steam working even tho i didnt solve the problem. is there any way you can help me?

Asked by Tin Balaban 3 months ago

Answered by jonzn4SUSE 3 months ago

  • Solved

Downloading updates from Intel.com

Trying to download updates from Intel.com and as soon as I click the download button, Firefox just locks up and won't allow me to do anything. I have to basically shut do… (read more)

Trying to download updates from Intel.com and as soon as I click the download button, Firefox just locks up and won't allow me to do anything. I have to basically shut down firfox through task manager to get the browser to work again. I have 139.04 which is the latest update for Firefox

A message to Mozilla if this is a bug how about fixing the problems that some people are having instead of consintration on implementing AI into Firefox as I want a browser that doesn't and isn't link to AI as many other people do as well as some if not most of us are sick to ther back teeth with everything having AI installed with in the programs.

Asked by Michael 3 months ago

Answered by jonzn4SUSE 3 months ago