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Transferring Saved Logins from Firefox on another PC

I need to transfer saved logins from Firefox on a soon to be retired laptop to Firefox on a new laptop. New laptop has a few logins created while setting it up than I cop… (read more)

I need to transfer saved logins from Firefox on a soon to be retired laptop to Firefox on a new laptop. New laptop has a few logins created while setting it up than I copied manually knowing that when I import from the old laptop with many logins, the few on the new laptop will be overwritten. My problem is that Firefox can export logins into a logins.csv file but it seems can only import from a Microsoft browser. Is copying the key4.db and logins.json from the old to the new the only correct way to do this? The old laptops logins.json file has a recent date but the key4.db has a 2018 date even though some new logins were saved last month. Do I only need to copy the logins.json file?

Asked by MikeZZ 1 year ago

Answered by Shashank Shekhar 1 year ago

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How do I save my Firefox profile data

I would like to save my Firefox profile data into my computer as I would like to transfer the data to a different computer. Is there any solution to how to save it down? … (read more)

I would like to save my Firefox profile data into my computer as I would like to transfer the data to a different computer. Is there any solution to how to save it down?

Asked by xiiaoru0922 1 year ago

Answered by ericmok85 1 year ago

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Restore profile folders from old profile

I had a functioning thunderbird, but do to my host provider I had to change some of the configuration (had (owl) suffix). This left 2 profiles. The new profile wouldn't w… (read more)

I had a functioning thunderbird, but do to my host provider I had to change some of the configuration (had (owl) suffix). This left 2 profiles. The new profile wouldn't work until I deleted the original. I did a save so I have all the files, now which ones need to be restored. ( a full file backup prior to adding new profile so all org profile files are available)

A profile directory displays all of the folders, 2 files for each folder a MSF and an MBX. Some also have a file type of File.

Which has to be copied, will the folders be created with the copy or do I need to create them in thunderbird first ?

Asked by bobbee25 6 months ago

Answered by Toad-Hall 6 months ago

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Migrating Thunderbird data to new Windows 11 computer but <username> is different and can't get it configured properly

There are a lot of questions and answers around moving Windows Thunderbird data from one computer to another, and I have tried to follow all the advice, but still running… (read more)

There are a lot of questions and answers around moving Windows Thunderbird data from one computer to another, and I have tried to follow all the advice, but still running into issues. One thing to note is that my "UserName" folder is different on my new computer, and I am trying to accommodate for that difference as well.

I've tried various ways to do this, each time uninstalling TB and deleting my Thunderbird folders in my \AppData\Roaming and AppData\Local\ to start fresh, but perhaps there is some registry key messing things up??

Steps Taken: I followed "Moving Thunderbird Data To A New Computer" article and YouTube video (https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer) article, but it doesn't cover my situation with the new <UserName> folder. This is what I did:

1. Identified old Profile folder on OLDComputer. 2. Copied entire “Thunderbird” folder from OLDComputer. (Note, old <UserName> folder: “First Last”) C:\Users\First Last\AppData\Roaming\Thunderbird\Profiles\4enlv7u2.default 3. Installed Thunderbird 91.4.0 on NEWComputer. 4. Started Thunderbird. 5. Did not set up an account. 6. Closed Thunderbird. 7. Replaced the Thunderbird folder in this folder Users\First\AppData\Roaming\ with the Thunderbird folder from my OLDComputer. 8. Start Thunderbird, and get error: “The file mailbox:///C:/Users/First Last/AppData/Roaming/Thunderbird/Profiles/4enlv7u2.default/Mail/mail.blahblah.net/Inbox?number=7075&part=1.2&filename=STATEMENT.pdf&type=application/pdf cannot be found. Please check the location and try again.” 9. So, I edited profile.ini because the <UserName> path is different on this computer. • Updated “IsRelative” from 1 to 0. • Under the [Profile0] section, updated these two lines (Changed “IsRelative=” from 1 to 0), and replace the <username> in the path to just “First”:

IsRelative=0 Path=C:\Users\First\AppData\Roaming\Thunderbird\4enlv7u2.default

10. I refreshed or something, and got a dialog to Create/Rename profile. I renamed it from “default” to “First”. 11. I notice all my old email has loaded. 12. Then I restarted Thunderbird, but...

Got error: “Your Thunderbird profile cannot be loaded. It may be missing or inaccessible.” Then it wont run.

What are my next steps, or how can I re-do this properly from scratch (I'm getting good at that) THANK YOU SO MUCH IN ADVANCE!!

Asked by dperrow 1 year ago

Answered by Matt 1 year ago

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Proton email

I am looking for a new email service provider, and Proton mail seems to always be near the top of the list. Searching Thunderbird support yields only help from a year or … (read more)

I am looking for a new email service provider, and Proton mail seems to always be near the top of the list. Searching Thunderbird support yields only help from a year or more ago. How well do proton and Thunderbird mesh currently?

Asked by gyaltnnh 2 years ago

Answered by Amelia 2 years ago

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Can't install Firefox snap

I'm following a tutorial to install cinnamon desktop which includes Firefox snap on my Ubuntu LXD container, but the installation with snap fails. Does anyone know why it… (read more)

I'm following a tutorial to install cinnamon desktop which includes Firefox snap on my Ubuntu LXD container, but the installation with snap fails. Does anyone know why it happens and how to fix it?

Preparing to unpack .../firefox_1%3a1snap1-0ubuntu2_amd64.deb ... => Installing the firefox snap ==> Checking connectivity with the snap store ==> Installing the firefox snap error: cannot perform the following tasks: - Setup snap "firefox" (2487) security profiles (cannot setup udev for snap "firefox": cannot reload udev rules: exit status 1 udev output: Failed to send reload request: No such file or directory ) - Setup snap "firefox" (2487) security profiles (cannot reload udev rules: exit status 1 udev output: Failed to send reload request: No such file or directory ) - Setup snap "firefox" (2487) security profiles for auto-connections (cannot reload udev rules: exit status 1 udev output: Failed to send reload request: No such file or directory ) dpkg: error processing archive /var/cache/apt/archives/firefox_1%3a1snap1-0ubuntu2_amd64.deb (--unpack):

new firefox package pre-installation script subprocess returned error exit status 1

Errors were encountered while processing:

/var/cache/apt/archives/firefox_1%3a1snap1-0ubuntu2_amd64.deb

E: Sub-process /usr/bin/dpkg returned an error code (1)

Asked by Hey232 8 months ago

Answered by Hey232 8 months ago

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Thunderbird v102.1.0 Won't save passwords

I recently installed version 102 and I am having an issue with password manager. I need to enter my password each time I want to check my email. If I check the box for p… (read more)

I recently installed version 102 and I am having an issue with password manager. I need to enter my password each time I want to check my email. If I check the box for password manager to save the password, I get the incorrect password error message. If I enter my password but do not check the save password box, I can retrieve my email. If I leave Thunderbird open I can retrieve email without reentering my password. If I exit Thunderbird, restart and retrieve my email, it asks me to enter my password again. I looked in security settings - My saved password box is empty and I can not add any accounts to it. I have tried deleting key3.db, cert8.db, logins.json to no avail. Any ideas?

Asked by fpuckett 1 year ago

Answered by fpuckett 1 year ago

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Synced tabs and history on new computer

I got a new computer so I created an acct and set all my open tabs and history to sync. It wasn't intuitive to my not techie brain, but found out how to open all the ta… (read more)

I got a new computer so I created an acct and set all my open tabs and history to sync. It wasn't intuitive to my not techie brain, but found out how to open all the tabs on the new computer. However, they don't open in the same order (makes it almost useless when you have a lot of tabs), and the tabs don't have their associated history.

Is there some way to have Firefox open tabs and history in the same state on the new device?

Asked by RR123 1 year ago

Answered by cor-el 1 year ago

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How do I move my firefox profile from one android device to another?

Hello, As the title reads, I'm trying to keep my browser settings including all the tweaks I have painstakingly made to "about:config" as well as the extensions. I have… (read more)

Hello,

As the title reads, I'm trying to keep my browser settings including all the tweaks I have painstakingly made to "about:config" as well as the extensions.

I have done this before on a windows machine and it's quite straight forward in just having to copy the profile folder to the firefox installation in the appdata directory on another machine.

I have gained root access on both devices and a root permissioned file explorer to copy the profile to an SD card that I can trasnfer between the phones. Once the profile folder is copied to the data/data/org.mozilla.firefox/files/mozilla directory and the fresh installation of firefox executed on the new device, firefox instantly crashes.

What am I missing?

Asked by Malice 1 year ago

Answered by Paul 1 year ago

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PDF Download

In the recent update, there is a new feature which allowed people to view pdf directly in the browser rather than downloading it. Ever since this was implemented, I am no… (read more)

In the recent update, there is a new feature which allowed people to view pdf directly in the browser rather than downloading it. Ever since this was implemented, I am not able to download any pdf, instead it keeps opening up the pdf in another tab which is not what I'm trying to do. Is there a way to fix this?

Asked by Shamil 8 months ago

Answered by Paul 8 months ago

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How do you reorganize the order of the folders (accounts) in thunderbird

Hi, I've recently upgraded to the 91 version and the order of the account folders have changed. i.e. the email folders and the off-line personal folders are no longer … (read more)

Hi,

I've recently upgraded to the 91 version and the order of the account folders have changed. i.e. the email folders and the off-line personal folders are no longer in their previous order. How would I change the order.

I tried moving them, but they return to their original position after every reboot of thunderbird 91.

Additionally, is there any good docs about folder paths to learn more about archiving or default settings.

Thanks,

Asked by Vince 1 year ago

Answered by Toad-Hall 1 year ago

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Firefox on Mi Box S 4K

I installed Firefox APK on MI Box S 4K (offical github latest non-beta release on firefox support site). Everything is OK except it is installed as a system app, meaning … (read more)

I installed Firefox APK on MI Box S 4K (offical github latest non-beta release on firefox support site). Everything is OK except it is installed as a system app, meaning that I can't add it to my favorites on the Mi Box welcome screen. So I have to go to parameters/app each time and run it :-( and it is very bad... I have installed other APKs (file system, player and so on) and none was installed as a system app they all was ready for favorites. Did I something wrong ? Wahat can I do to get it in my favorites ? Thank for your help, it is a bore to install it OK and be stuck like this !

Asked by Tiff 1 year ago

Answered by Tiff 1 year ago

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Linux Dock Icon

I am using Pop OS, which is based off of Ubuntu. Somehow I did something, and it made the icon disappear for Firefox. I figured I could easily search the internet and fi… (read more)

I am using Pop OS, which is based off of Ubuntu.

Somehow I did something, and it made the icon disappear for Firefox. I figured I could easily search the internet and find a simple solution.

I temporarily fixed it last night, but here it is missing again.

I could upload a picture, but I don't see what difference that would make. The dock at the bottom has a spot for firefox, but no icon, literally an empty spot, In the application menu it is a blank spot with Firefox worded underneath.

I have uninstalled, reinstalled, purged, deleted the application data in my user folder..

Just annoying. not a huge problem.

Asked by cadearmstrong 1 year ago

Answered by cadearmstrong 1 year ago

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Thunderbird & windows 11

Merry Christmas Everyone. I have been using thunderbird for email with windows 7 for several years, and it does exactly what I need. One thing I definitely need is my o… (read more)

Merry Christmas Everyone. I have been using thunderbird for email with windows 7 for several years, and it does exactly what I need. One thing I definitely need is my own folders for different incoming email. No problem with windows 7 but I cannot find how to make them with windows 11 (old laptop gave up - had to buy new one). Right click on existing default folders or email name does not offer the option. All folders is ticked, as is folder pane. Hope you can help. Thanks

Asked by k71 1 year ago

Answered by k71 1 year ago

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Firefox direct download Link

Hi If I click my way through https://www.mozilla.org/de/firefox/all/#product-desktop-release I get a different Link everytime. So as someon who wants to distribute Firef… (read more)

Hi

If I click my way through https://www.mozilla.org/de/firefox/all/#product-desktop-release I get a different Link everytime. So as someon who wants to distribute Firefox on different PC's , I want to know: Are there any direct download links for the latest version? The best would be some links like Webex has for distribution (e.g. https://mozilla.org/firefox/windows/FirefoxInstaller.exe)

Thanks in advance Robin

Asked by robingebert99 11 months ago

Answered by TyDraniu 11 months ago

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Downgrade from 115 to 102

Since I have problems with version 115 (ImportExportTools NG does not work in this version) I am forced to restore version 102. Unfortunately I can't find a way to downlo… (read more)

Since I have problems with version 115 (ImportExportTools NG does not work in this version) I am forced to restore version 102. Unfortunately I can't find a way to download this version anymore. A download possibility for older versions would be very helpful. Thanks a lot

Asked by Ronschui 2 months ago

Answered by Ronschui 2 months ago

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Installing thunderbird 64bit over 32bit?

Hello I noticed that I still use thunderbird 32bit, if I download and install over it thunderbird 64bit will it keep everything from the 32bit version? (accounts, offline… (read more)

Hello I noticed that I still use thunderbird 32bit, if I download and install over it thunderbird 64bit will it keep everything from the 32bit version? (accounts, offline folders etc)

Asked by Nikolas Karampelas 2 years ago

Answered by Toad-Hall 2 years ago

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Unable to run 'flatpak install firefox' on chromebook

I was following this article https://support.mozilla.org/en-US/kb/run-firefox-chromeos Installed flatpak and repositories but when I try to use flatpak to install firefo… (read more)

I was following this article https://support.mozilla.org/en-US/kb/run-firefox-chromeos

Installed flatpak and repositories but when I try to use flatpak to install firefox I get "No remote refs found similar to ‘firefox’".

I have tried following a few other ways to get it installed, such as using sudo and using sudo su but that has not worked at all.

I followed to flatpak quick setup on Chromebook guide that is linked in the above help article and created the nested containers in crosh as well.

below is what happens if I go to flathub and copy-paste their recommended command to install firefox.

Remote ‘flathub’ found in multiple installations:

  1) system
  2) user

Which do you want to use (0 to abort)? [0-2]: 2 error: Nothing matches org.mozilla.firefox in remote flathub

Asked by Kili Luther 1 year ago

Answered by cor-el 1 year ago

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Is there some place from which to download Firefox without having a google account?

We cannot get a google account because our landline neither sends nor receives text messages. We are in process of setting up and testing a cell phone, and would like to… (read more)

We cannot get a google account because our landline neither sends nor receives text messages. We are in process of setting up and testing a cell phone, and would like to load Firefox for Android as the browser. We cannot download from google play because google demands to send a text-message "verification" code. We note, thankfully, that Mozilla does not (stupidly) do likewise to set up a Firefox account.

Asked by RHVF1 9 months ago

Answered by Paul 9 months ago