Thunderbird cannot access my email now att has made me change my password

Att made me change my account password. Now Thunderbird cannot access messages. I have entered the new password in out going and incoming but there seems to be more to … (read more)

Att made me change my account password. Now Thunderbird cannot access messages. I have entered the new password in out going and incoming but there seems to be more to this than that because nothing happens. Where do I have to put in new passwords? Thanks so much. Marjorie

Asked by mskinsey 1 week ago

Last reply by mskinsey 12 hours ago

No password autofill on Firefox for Android (Samsung Galaxy S23)

Hi, I have Firefox for Android running on my Samsung Galaxy S23 and the windows version on my PC. Both are logged in to the same Firefox account and are syncing fine. O… (read more)

Hi, I have Firefox for Android running on my Samsung Galaxy S23 and the windows version on my PC. Both are logged in to the same Firefox account and are syncing fine. On my PC, the password manager is working as expected and autofilling website passwords.

However, on my phone, I can't seem to get the autofill to work. I have been needing to go into the password manager and copy the password every time. It will ask to save the password and the password manager has everything stored as expected. Tried various things like logging in and logging out but nothing has fixed it. I did notice that Samsung Pass often pops up during the website login process and was wondering if this could be the reason Firefox password manager is not working for autofill.

Your help would be much appreciated. Thanks!

Asked by AlusPhase 4 months ago

Last reply by AlusPhase 12 hours ago

Connnection error with BMO bank

I have been advised by BMO bank that the notice: "Error code: AK_DNY - 76.144.82.174" when trying to access their site "https://usdigital.bmo.com/www/#/need-help" means t… (read more)

I have been advised by BMO bank that the notice: "Error code: AK_DNY - 76.144.82.174" when trying to access their site "https://usdigital.bmo.com/www/#/need-help" means that Firefox will not communicate effectively with them. They suggested I use Google Chrome or a microsoft product-I use neither! I finally accessed using Safari. I really want to continue to use GFirefox, which I have been using for several years now.

Pls advise. [edited email from public support forum]

Asked by melxmac 18 hours ago

you have aborted media playback

I'm watching a movie and every around 2 minutes the movie stops and says you aborted media playback. i have drm content checked, turned off acceleration, and allowed the … (read more)

I'm watching a movie and every around 2 minutes the movie stops and says you aborted media playback. i have drm content checked, turned off acceleration, and allowed the website to autoplay. i have no adblockers or security protectors activated on that site. and i am not using a vpn.

Asked by zahzzhhaa123 12 hours ago

Lost archived and old sent emails

My Windows 11 laptop was upgraded (RAM and SSD) last weekend and I'm in the process of restoring it. Before I sent it in to upgrade, I used Norton to create a recovery ba… (read more)

My Windows 11 laptop was upgraded (RAM and SSD) last weekend and I'm in the process of restoring it. Before I sent it in to upgrade, I used Norton to create a recovery backup and now have used that backup to populate my C: drive. The apps did not install. I downloaded the Thunderbird app through google chrome and re-created my accounts, but I no longer have the older emails, especially older SENT emails and any of my Archive folders. (I had an Archive of all my Inbox and Sent folders for each year back for years now.)

I have looked through the various support questions on this community forum but I can't figure out how to get my historical emails back.

BTW, I also have complete Norton backups of all my drives, but it is only the C: drive that is in question.

Asked by Sheila Endres 2 days ago

Last reply by Mark Lang 13 hours ago

Cannot Dismiss or Snooze Notifications for One Particular Event

I have one event, a birthday, that I cannot dismiss or snooze the reminder for, thus far I have: deleted and re-created the Google Contact removed and re-added the … (read more)

I have one event, a birthday, that I cannot dismiss or snooze the reminder for, thus far I have:

  • deleted and re-created the Google Contact
  • removed and re-added the birthday from the Contact
  • deleted the contents of calendar-data
  • removed and re-added Gmail and Google Calendars

I am have Thunderbird 141.0 (64-bit) running on Windows 11 Home 10.0.26100 Build 26100. I am using Thunderbird's native capability to support Google Calendar and have no add-ons installed.

The following related error message in the Error Console:

-- BEGIN -- CalDAV: Unexpected status modifying item to Google: 400 BEGIN:VCALENDAR PRODID:-//Mozilla.org/NONSGML Mozilla Calendar V1.1//EN VERSION:2.0 BEGIN:VEVENT CREATED:20250817T050742Z LAST-MODIFIED:20250817T205139Z DTSTAMP:20250817T205139Z UID:tgdc8vaqt39s3eqjl2bl6qpmjo@google.com SUMMARY:Name birthday STATUS:CONFIRMED ORGANIZER;CN=Unknown Organizer:mailto:unknownorganizer@calendar.google.com ATTENDEE;CN=address@gmail.com;PARTSTAT=ACCEPTED;CUTYPE=INDIVIDUAL;ROLE=RE

Q-PARTICIPANT;X-NUM-GUESTS=0:mailto:address@gmail.com

RRULE:FREQ=YEARLY X-MOZ-LASTACK:20250817T205139Z DTSTART;VALUE=DATE:19360817 DTEND;VALUE=DATE:19360818 CLASS:PRIVATE SEQUENCE:0 TRANSP:TRANSPARENT X-MOZ-GENERATION:1 BEGIN:VALARM ACTION:DISPLAY TRIGGER:PT9H DESCRIPTION:This is an event reminder END:VALARM BEGIN:VALARM ACTION:DISPLAY TRIGGER:-P6DT15H DESCRIPTION:This is an event reminder END:VALARM END:VEVENT END:VCALENDAR -- END --

Asked by Mike 13 hours ago

Red message on email page/screen

Hi The company that provides my email service has migrated account over to a new service/server for emails connected to my domain stclears.com. Everything seems to be OK… (read more)

Hi The company that provides my email service has migrated account over to a new service/server for emails connected to my domain stclears.com. Everything seems to be OK apart from a red alert on my screen. Please see attached images. Active 24 say it is nothing to do with them and I should contact yourselves. I have never seen this before. Your help would be greatly appreciated. Regards Bruce Bruce Maclennan

Asked by bm8 13 hours ago

downloaed old email

I have a small laptop I use when out of the office. It has very little memory. So for that copy of Thunderbird, I don't want all the old emails to be downloaded, just new… (read more)

I have a small laptop I use when out of the office. It has very little memory. So for that copy of Thunderbird, I don't want all the old emails to be downloaded, just new and the few most recent, say two weeks or a month worth. Can I limit the downloads of old email or make them on demand?

Asked by SteveT 16 hours ago

Last reply by Michel T 15 hours ago

Receover deleted messages

I made a mistake. I set Local Folders / Disk Space to Deleted Messages older that 180 days, thinking that it would put them in trash were I could go through them and sav… (read more)

I made a mistake. I set Local Folders / Disk Space to Deleted Messages older that 180 days, thinking that it would put them in trash were I could go through them and save the important ones after resetting Disk Space. Imagine my surprise when I discovered the trash was empty. Is there any way to recover these messages?

Asked by In_the_Bush 15 hours ago

Amazon.com instead of co.uk

Hi I am not sure which topic this falls under but for some reason when click on Amazon in my previous sites in the search bar it says its amazon.co.uk but its actually am… (read more)

Hi I am not sure which topic this falls under but for some reason when click on Amazon in my previous sites in the search bar it says its amazon.co.uk but its actually amazon.com as shown in my picture. Is there a way to sort this as I have to remember not to click on it and type it.

Asked by Matthew Hooker 15 hours ago