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I'm having trouble with some websites not loading, or only partially loading (ie. videos not working on FaceBook). I close and restart Firefox which sometimes helps, but certain websites are just not working.

For many years, I have paid my telephone bill on-line using Firefox. Suddenly, I can on longer access <frontier.com> using Firefox. Chrome works find using the very same URL. But once inside the home page for Frontier, I can no longer login using Firefox. Grateful for any help. Thanks Email removed for privacy reasons

Hello, Firefox is forcing the search engines into their strict safe search, which is hiding the results I am looking for. If I use the browser, for example Chrome this is not a problem and it lets me change it so I do not think it is a network problem, is there anything I can do, or you can do? I have included pictures of the Firefox and Chrome SafeSearch windows for reference. I'm afraid I can't really give you any data or anything, I'm not the best with computers so I will need help to find anything, sorry.

In running a FROM message filter to CONTAIN the only the specific characters .com. [to be clear, I mean four (4) characters without quotes: ".com."] apparently, the 2nd "." is being ignored (and perhaps the 1st "." as well?). So all the com occurrences are processed, whether preceded by the "." or not (including ".com>" as well). I see in the exemplars that a full email address (xxxxx@yyyyy.zzz) is possible. I wondered whether certain characters are not permitted to follow certain others, or if there is a logical anomaly... I'm stumped. Advise soonest.

Win10 Home 22H2 OS Build 19045.4894 Thunderbird 128.2.3esr

Hi. I run Windows 10 home edition, 64-bit. I was using Thunderbird 115.15.0, but was instructed to run an update that would give me vers128.2.2. After updating I was unable to view my email normally. I was able to open any given email, but when I went to close it my entire queue of messages in my in/out boxes disappeared.

Closing my client and reopening brought up my folder and all my emails again, but I kept going  through the same cycle each time I opened an email.  

I went through account setup and am on the screen that states "Set Up Your Existing Email Address." I'm not 100% sure of my password as I don't have to enter it when accessing Thunderbird, but I tried several. Any rate Thunderbird was able to find my server and I verified the manual configuration setting with my ISP. When I press "Done" at the bottom of the page I receive an error stating "Unable to log in at server. Probably wrong configuration, username or password". I'm attaching pics of the account setup screen. As of now I don't have the option to send/receive or even create a new email. I could really use some help with restoring my emails, regardless of what version Of Thunderbird I need to install. Thanks.

Hello,

I submitted my initial request August 17, 2024. 

You responded you were working on the problem. Today, September 13, 2024, the problem remains. My history continues to pile up, and my cookies and cache will not clear.

This is the second time I am clearly stating my request. Please read below.

Thank You, A.B. Brown

Your Mozilla Support request has been updated Yahoo/untitledt9

Mozilla Support From:product-help@firefox.com To:tastethemango Mon, Aug 19 at 8:39 AM

Mozilla

1. 1. - Please type your reply above this line -##

Manu Andino (Mozilla Support)

Aug 19, 2024, 07:39 CST Hi there,

Thanks for your email.

You've reached the Mozilla Support team where we primarily assist with restoring access to Mozilla accounts and subscription services such as Mozilla VPN. If you were trying to ask a question about another product such as the Firefox web browser, you need to continue signing into the forum by following this link: https://support.mozilla.org/questions/new/desktop/form and then clicking the blue "Continue" button. This will allow you to sign in to your Mozilla account which is used to ask the question on the forum.

If you cannot sign into your Mozilla account, let us know and we can help you with that.

We're so sorry for the added inconvenience. We are working to correct this, but sincerely appreciate your patience!

Mozilla Support Team

tastethemango

Aug 17, 2024, 01:00 CST

Hello,

On Wednesday, July 17, 2024, and years prior to this date; in fact since I first got my laptop, I was able to clear my cookies and cache. I would go to my menu, select History and select Clear Recent History. The box to clear my cookies and cache would show, and I would click on Clear. When I would go back to the menu, and select History, it would show Empty.

On Thursday, July 18, 2024, and since, I have not been able to clear my cookies and cache. All the days of entries since July 18. 2024 are piling up.

I certainly do not know what changed. I would appreciate your listing step by step what I need to do to get my cookies and cache to work/clear.

Or, if you can just fix the problem, please. My laptop is Windows 10, and I use Firefox. Thank you.

Regards, A.B. Brown

On Saturday, August 17, 2024 at 01:37:39 AM CDT, Mozilla Support <product-help@firefox.com> wrote:

macOS Sonoma, M1 Not sure when this happened, but I can no longer change my zoom level in settings. As you can see in the screenshot, the - and + are both greyed out and I can't use them. Using cmd+ or cmd- doesnt work either.

Just received notice of "Firefox Review Checker - Ensure review authenticity in your online shopping" tool. I realize it's new and Mozilla is looking for customer input from using the tool. How much does it cost? Thanks for your help.

Thunderbird refuses to let me add the sub-folder Proz to the list of sub-folders in Inbox. How can I get the programme to add this sub-folder using the New Folder function?

SInce Compact Folder has come in, I've found that some emails after I've clicked on Compact now, have been corrupted.

An example being clicking on an email from a particular person. When it opens it's from someone else and different content. Some are just gobbldey gook.

Has anyone else noticed this?

Is there a fix or a work around?

Every time I open Firefox recently, and the Yahoo.com web page starts up, I get an annoying prompt from global privacy control, that asks to allow or not allow. IT'S ANNOYING. I went into the settings for that apparent add on feature, that I DIDN'T add, and set all 5 settings to FALSE, but the program still pops up. It ALSO screws up the format of the Firefox web page, and shows the Yahoo News feed totally different and it's also VERY ANNOYING HOW do I totally get rid of the global privacy control? I can select the Firefox settings under security to tell web pages to not sell the info, as far as I know, correct, so I don't need the retarded global add on? ?? I want Firefox news feed like it was before the update. Thank you very much... HOPEFULLY!

When I try and log into the National Lottery it keeps telling me I'm not in the UK. This is on my Desk Top.

When I do it on my Laptop I don't have this problem. I am using FireFox on both.

Can you help or do I need to go elsewhere.

Many thanks.

David.

When I go into Thunderbird I get a message from Thunderbird Software Updater saying 'Do you want to allow this app to make changes to your device?' What happens if I click on 'Yes'? Presumably it will just update Thunderbird and not the rest of my systems?

My Thunderbird has stopped receiving emails. It will send emails but will not save them in the Sent Folder. I really want to continue using Thunderbird so what can I do? Thanks