Not able to get into Internet on my windows 11 Pro pc. Saying my network password is incorrect, but I never changed it and it always worked until yesterday.

Until yesterday I was able to get into the Internet from my windows 11Pro pc. Suddenly I am unable to sign into the Internet using Firefox. It is saying the server name i… (read more)

Until yesterday I was able to get into the Internet from my windows 11Pro pc. Suddenly I am unable to sign into the Internet using Firefox. It is saying the server name is not valid and the password is incorrect.

Asked by Marianna 1 hour ago

Feedback - Sidebar - Notifications

I just received a toast from a sidebar app. Unsolicited notifications are the fastest way to get me to dump your app. I recommend Mozilla implement user-level control to … (read more)

I just received a toast from a sidebar app. Unsolicited notifications are the fastest way to get me to dump your app. I recommend Mozilla implement user-level control to disable notifications from sidebar apps. In theory, Mozilla is already supposed to be respecting my preferences on notifications. I have authorized notifications from only one website, and it wasn't the one for which I received this notification. There's a disconnect there.

Asked by nflowers 1 hour ago

Turning off video popups

Many web pages that have a video header will launch the video in a popup window after you scroll past the header. There are no user controls in the popup window, and c… (read more)

Many web pages that have a video header will launch the video in a popup window after you scroll past the header.

There are no user controls in the popup window, and clicking 'block popups' and turning off 'enable p-n-p controls' had no effect on them.

Is there a a setting that will stop these video popups from automatically launching? They eat up a lot of memory, and are a pain to turn off manually.

Thanks.

Asked by rasmith505 1 hour ago

updates

I have windows 10. Last 3 or 4 months I have been getting notices from firefox for updates. Dismiss or install. When I install the update and at the some point log off… (read more)

I have windows 10. Last 3 or 4 months I have been getting notices from firefox for updates. Dismiss or install. When I install the update and at the some point log off the internet. The next time I log onto the internet the computer takes 5-10 minutes to load my home page. I assume this is because it is installing the update? Any way to speed this up? I'm thinking of disabling updates because of this problem. Thanks. Brian

Asked by brunau8 23 hours ago

Last reply by brunau8 2 hours ago

Do not see Local Folders under Profile clik on newly downloaded Thunderbird

I am trying to copy and paste from my old HP Envy laptop the Local Folders that have 3 email accounts onto my new HP Spectr allinone laptop. Toad Hall helped me in the pa… (read more)

I am trying to copy and paste from my old HP Envy laptop the Local Folders that have 3 email accounts onto my new HP Spectr allinone laptop. Toad Hall helped me in the past to recover all of the emails from being changed from POP to IMAP as directed by Comcast support. All is working perfectly fine with all of the comcast emails within 3 accounts under Local Folders.

The issue now is I just downloaded Thunderbird onto my new HP Spectre and followed Toad's suggestion: Now to locate those folders

windows search type : %Appdata% Select %Appdata% file folder Select the 'Roaming' folder Select the 'Thunderbird' folder Select the profile name folder Select the 'Mail' folder Select the 'Local Folders' folder

But there is no 'Mail' folder and no 'Local Folders' folder at all. I did find it under the profile name with release and tried to paste the Local Folders but when I launched Thunderbird there was nothing appearing under Local Folders under Account Settings. The path for Local Directory said:

Local Directory: C:\Users\Fred\AppData\Roaming\Thunderbird\Profiles\4e3....default (not showing 100% of the profile name for security purposes) There is no \Mail\Local Folders appearing.

I did copy 3 Comcast Local email folders from the HP Envy onto my external hard drive of the sbd folders. Inside each of the sbd folders are the Inbox, Sent and Trash files

All of the 3 Comcast emails setup on IMAP were successfully setup and all of the emails were received. So that part is working perfectly fine.

I just need help getting all of the Local Folders pasted from the old HP Envy to the HP Sprectr laptop.

Thank you to all of you for any help you can offer on this!

Asked by FredricJLowe 2 hours ago

I - the Sender - has been Blacklisted. How do I un-Blacklist myself?

Hello How do I un-Blacklist myself? I- the Sender - has been Blacklisted. I can't send out Emails because of this. I can't even upload a screenshot of the message I got… (read more)

Hello How do I un-Blacklist myself?

I- the Sender - has been Blacklisted. I can't send out Emails because of this. I can't even upload a screenshot of the message I got about this.

I use a Windows 10 Desktop.


Regards, Catherine

Asked by Catherine Barber UK 5 days ago

Last reply by Catherine Barber UK 2 hours ago

Excess memory usage - Processes keep running after tabs are closed.

I often keep firefox running for several days at a time, usually with 2 tabs open. This current tab generates 15 processes in Windows Task Manager, and uses 1.2MB memory… (read more)

I often keep firefox running for several days at a time, usually with 2 tabs open. This current tab generates 15 processes in Windows Task Manager, and uses 1.2MB memory.

Opening two more tabs (news sites) took it up to 57 processes (3.9MB, or 88% of memory)

The problem is that over time, even when I close unused tabs, many of the extra processes don't stop running.

What can I do about that? Is there a setting I need to adjust for this?

Adding extra memory is not an option on this machine.

Thanks.

Asked by rasmith505 2 hours ago

Settings option to use previous menu option hidden

The option to use the old menu instead of the horribly designed new one in 142 is currently hidden inside the "Nimbus Experiments" section that is only available once swi… (read more)

The option to use the old menu instead of the horribly designed new one in 142 is currently hidden inside the "Nimbus Experiments" section that is only available once switching into debug mode.

This really needs to be made more visible so that users know they aren't (currently) trapped in the new one.

Asked by morphon 2 hours ago

Collections (142.0.1)

Collections bookmarks on the Firefox for Android homepage. I have Firefox sync. I have many regular bookmarks. Collections bookmarks from Android or obviously not avail… (read more)

Collections bookmarks on the Firefox for Android homepage. I have Firefox sync. I have many regular bookmarks. Collections bookmarks from Android or obviously not available or synced with my Firefox for desktop. Are they synced or backed up at all anywhere? I cannot find them other than inside Collections. If I uninstall Firefox on my Android, Google Pixel phone and reinstall it will everything in the homepage collections be lost?

Asked by dw 2 hours ago

Last reply by dw 2 hours ago

Firefox Seems to Never Quit!

This problem, annoynace, has become overwhelming of late. It appears everytime a have a FF version download, this problem increases. Any help advice would be appreciated.… (read more)

This problem, annoynace, has become overwhelming of late. It appears everytime a have a FF version download, this problem increases. Any help advice would be appreciated. Dan

Asked by HawkeyeOneZero 3 hours ago

Last reply by HawkeyeOneZero 3 hours ago

Thunderbird for OSX - signature graphics appear as attachments

I am using Thunderbird Version 140.1.1esr on OSX. Some emails sent to me show their signature graphics as attachments instead of showing them visually within the messag… (read more)

I am using Thunderbird Version 140.1.1esr on OSX. Some emails sent to me show their signature graphics as attachments instead of showing them visually within the message itself.

Is there a software setting that can resolve this issue of "attachment clutter"?

Asked by aluigih 6 hours ago

Last reply by aluigih 3 hours ago

Firefox automatically redirects me into Amazon app when I need to use the full Internet site to buy Kindle books

Firefox automatically reroutes me to the Amazon app when I'm trying to buy Kindle books on the full website. Thanks to some fallout you can't buy Kindle on the app. Is th… (read more)

Firefox automatically reroutes me to the Amazon app when I'm trying to buy Kindle books on the full website. Thanks to some fallout you can't buy Kindle on the app. Is there any way to switch the auto-route off? ATM, I'm using Duck Duck Go..... Which is interfering with my Mozilla VPN.

Asked by JaguarJon53 3 hours ago