IMAP connection times out

Couple months back had to restore computer. Wouldn't let me add my POP gmail account, said had to use IMAP. POP was no longer accepted or something to that effect. So … (read more)

Couple months back had to restore computer. Wouldn't let me add my POP gmail account, said had to use IMAP. POP was no longer accepted or something to that effect. So I got IMAP set up. (Of course, I did save my old POP folder with some messages in it.) Ever since setting up the IMAP folder I only get maybe 30 messages each morning. Never more. Which is no way right. I've googled and tweeked the synchronization/storage settings and the server settings. Nothing works. I'll spend hours googling suggestions and trying them, then get frustrated and move on. Then a week or so later I go thru it all again. Nothing changes!! Still only get the very few emails each morning. About 30 or so minutes after the initial download of messages, I'll get a pop up saying imap connection lost. This is SO frustrating. I have no idea what to try next. I never had this kind of issue with any of my POP accounts. Any suggestions? I've probably already tried them but will certainly give it another try. Thanks! Lynn

Open 12

Can't Load Website Due To cgi-sys/suspendedpage.cgi

Hi, I am trying to go to a particular website and I get this error message in different browsers including Firefox and my android smart phone. What does this mean? Is the… (read more)

Hi,

I am trying to go to a particular website and I get this error message in different browsers including Firefox and my android smart phone. What does this mean? Is there a problem with his website.

Thank you, Amy

Open 5

No "end private session button" after updating to Firefox 151.0

I just updated Firefox to version 151.0. The release notes say: "Private Browsing Mode now allows you to instantly clear all data from your current session without closi… (read more)

I just updated Firefox to version 151.0. The release notes say:

"Private Browsing Mode now allows you to instantly clear all data from your current session without closing the entire window. When you select the End Private Session button (the fire icon) to the right of the URL bar, Firefox will ask you to confirm to clear your session. Once confirmed, it will wipe all of your private browsing data and open a fresh new Private Browsing Mode session for you."

There is no "fire icon" in my toolbar in private browsing windows. I have tried resetting my toolbar to defaults, but that didn't help. I re-installed Firefox 151.0, but that didn't help. I re-booted my system, but that didn't help. I have run out of ideas.

Can anyone tell me how to get this button to appear in the toolbar in private browsing sessions?

I'm using Windows 11 25H2 on a Dell XPS 9630 tower computer.

Thanks, Bill

Open 8 1

Why is Firefox blocking access to https://x.com?

Enhanced Tracking Protection is preventing access to x.com even after it is allegedly "turned off" for this site. I have been using personal computers since the 1970s aft… (read more)

Enhanced Tracking Protection is preventing access to x.com even after it is allegedly "turned off" for this site. I have been using personal computers since the 1970s after the IBM PC was introduced, but now I am about ready to ditch Firefox AND Windows 11 to install a decent version of Linux. Grok on my iPhone 8 offered several suggestions to resolve this issue, but none of them have worked so far... including trying to us Microsoft Edge instead of Firefox.

Open 2 1

Firefox Backup is currently available to users on Windows 10, Windows 11 and Linux. Not Mac

I’m using windows 11 and macOS Tahoe . The back up feature works in windows as advertised. When I came to the mac I searched in vain for the settings. I asked the AI chat… (read more)

I’m using windows 11 and macOS Tahoe . The back up feature works in windows as advertised. When I came to the mac I searched in vain for the settings. I asked the AI chat bot were the settings are. There are none. I note on your web page you don’t support the mac and provide no information when this new feature will be available. This is a setback I strongly feel you should offer all features across all platforms. The browser marked is competitive and Firefox needs all the features to make Firefox stand out from all the others.

Open 1

email account is stuck on "loading messages"

I have two email accounts (one is imap, one is pop3) in my older version of Thunderbird. They have both worked normally until last week. The pop3 account continues func… (read more)

I have two email accounts (one is imap, one is pop3) in my older version of Thunderbird. They have both worked normally until last week. The pop3 account continues functioning normally, but now when I select (in Thunderbird) the imap account, the mouse cursor starts showing the hourglass and the bottom status bar reads "loading message" . I've closed and restarted Thunderbird, but this doesn't make any difference. The imap account is stuck on "loading message" and doesn't download anything. I also checked my imap email account on the ISP's website, there is new email there waiting to be downloaded,. What can I do to troubleshoot this?

ps...a few weeks before this problem surfaced, I had all my email (inThunderbird) disappear, so I renamed the prefs.js file and that fixed the problem. My email worked normally after that, until this current problem occured.

Open 3

Customize toolbar does not contain a symbol of VPN to reactivate it

I wanted to reactivate the integrated vpn. The help side says to do it from the Customize Toolbar side. But there is no symbol of the integrated vpn in the list there. (i… (read more)

I wanted to reactivate the integrated vpn. The help side says to do it from the Customize Toolbar side. But there is no symbol of the integrated vpn in the list there. (integrated vpn is available here, I got it on my other computer).

How can I reactivate it otherwise?

Open 1

cut and paste not working on one box on ebay listing page!

cut and paste not working on one box on ebay listing page! ebay sell an item. opened page appears with boxes of which one is called description. This week, the cut and pa… (read more)

cut and paste not working on one box on ebay listing page!

ebay sell an item. opened page appears with boxes of which one is called description. This week, the cut and paste will no longer work on that box. It works on every other box on that page! Ebay say its not them.

Open 1

How do I add my Comcast email account to Thunderbird?

How do I add my Comcast email account to Thunderbird now that it has switched to Yahoo? When I try to add it all I get are the Comcast mail servers in the setup program … (read more)

How do I add my Comcast email account to Thunderbird now that it has switched to Yahoo? When I try to add it all I get are the Comcast mail servers in the setup program to add an email. When I try to edit it and change it to the Yahoo mail servers it does not work. I have used Thunderbird for many years and Firefox for a browser. When I started on the internet I Used Netscape. Firefox and Thunderbird were started by Netscape programmers if I remember right. I love both Thunderbird and Firefox and don't want to change but the way it is now I cannot use Thunderbird for email. I have tried both Pop3 and Imap setups. Neither will either allow me to set up my email in Thunderbird to get email from Yahoo. I do not like the Yahoo Website for email.

Open 1

I can't SEE any of my Yahoo Sub Folders in this version of Thunderbird

Only my new Mail is shown in Thunderbird all my Yahoo Sub Folders are MIA. I need to see & have access to those subfolders to a working Email system for me. [edited]… (read more)

Only my new Mail is shown in Thunderbird all my Yahoo Sub Folders are MIA. I need to see & have access to those subfolders to a working Email system for me.

[edited]@yahoo.com

Open 1

サンダーバードでヤフーメールが受信できなくなった。

ヤフーメールがセキュリティを強化する為に運用方法を変えたようでサンダーバードでヤフーメールの受信が出来なくなりました。 行った対策は行った順に ⓵サンダーバード側の保存されたパスワードの削除。再入力 ➁ヤフーメールのパスワード変更 ➂ヤフーメールの受信設定などの有効化 ➃サンダーバードの再起動 ➄サンダーバードアンインストール&再インスト… (read more)

ヤフーメールがセキュリティを強化する為に運用方法を変えたようでサンダーバードでヤフーメールの受信が出来なくなりました。 行った対策は行った順に ⓵サンダーバード側の保存されたパスワードの削除。再入力 ➁ヤフーメールのパスワード変更 ➂ヤフーメールの受信設定などの有効化 ➃サンダーバードの再起動 ➄サンダーバードアンインストール&再インストール ➅アカウントの再設定 です。 ➂までで送信やヤフーメール以外のアカウントのメール受信は出来るようになったものの➄まで行っても結局pop.mail.yahoo.co.jpサーバーへの接続は出来ずエラー&パスワードの再入力の無限ループでした。 又⑥ではヤフーメールのパスワードのみ旧or新パスワードどちらもパスワードが違うと弾かれアカウントの再設定が出来ませんでした。

対処法をお願い致します

Open 1

Google workspace account will not authorize

I can not get my google workspace account to authorize in Thunderbird. Using IMAP setting. Thunderbird automatically finds the correct server settings, but when I hit "… (read more)

I can not get my google workspace account to authorize in Thunderbird. Using IMAP setting. Thunderbird automatically finds the correct server settings, but when I hit "continue", it gives an authentication error.

I have spent extensive time with the google workspace admin console help. This is the final result: "Thank you for trying all the steps so far. Since Thunderbird has already been added under App Access Control in the Admin console, IMAP is enabled, and cookies/cache have been cleared, but the authentication error still persists, this points to a possible issue with the application’s client ID used by Thunderbird for OAuth. In this case, you will need to contact the Thunderbird support team to verify the correct client ID for their OAuth implementation. Once you have the correct client ID, we can then configure it properly in the Google Admin console so the authentication works successfully. We’ve confirmed that all Google Workspace settings on our side are correct, so the next step must be coordinated with Thunderbird’s team."

Therefore, here I am.

Open 4

unable to open a website

When contacting my bank which I have been able to do for years I find that the login page of the bank opens and i put in the sign in details and send then nothing happen… (read more)

When contacting my bank which I have been able to do for years I find that the login page of the bank opens and i put in the sign in details and send then nothing happens apart from the indicator just keeps on going round

Open 1