Copying TB 128.5.2esr (64-bit) profile from win10 to win11 pc fails - win11 TB defaults to default profile, does not load copied profile

Basically the title. With TB closed when there were no tabs open, I have located the profiles on the win10 PC in c:\users\[user]\AppData\Roaming\Thunderbird and copied sa… (read more)

Basically the title. With TB closed when there were no tabs open, I have located the profiles on the win10 PC in c:\users\[user]\AppData\Roaming\Thunderbird and copied said folder onto a USB stick, then pasted it from the USB stick into the same location on the target (win11) PC (and apparently according to the progress panel everything was pasted as it should). On the target PC, Thunderbird does open, but in the default account definition tab (and creates a default-esr profile along the way), but does not find the profiles I copied onto the target PC. I really need the existing mails and folder structure. Thanks in advance!

Asked by hdorpema 26 minutes ago

Last reply by Mapenzi 5 minutes ago

donate for xmas

Trying to donate money foe a youth homelessness shelter. When I click the donate button it leads me to a page saying cannot connect. I've tried a few ways thru the websit… (read more)

Trying to donate money foe a youth homelessness shelter. When I click the donate button it leads me to a page saying cannot connect. I've tried a few ways thru the website but same result. I used to be one of them. I want to give somebody a xmas. Why am I being screwed?

Asked by Kendra Hardacre 4 hours ago

Last reply by TyDraniu 38 minutes ago

Why is there a Firefox Private that I USED Exclusively, after opening Firefox, that now I CANNOT Open any longer?

I previously asked WHY I CANNOT open Firefox Private, and saw a reply that stated ALL Firefox is Now Private. Then WHY is there still a Firefox Private purple setting op… (read more)

I previously asked WHY I CANNOT open Firefox Private, and saw a reply that stated ALL Firefox is Now Private. Then WHY is there still a Firefox Private purple setting opening page I used to use, but now can no longer access?

Asked by L Wille 4 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Update my Browser with seucre security

My browser later stop working telling me that they encounter an error it stop browsing but after restarting of the PC it started working. Please set and update my mozilla… (read more)

My browser later stop working telling me that they encounter an error it stop browsing but after restarting of the PC it started working. Please set and update my mozilla against such. It was talking about secure security. Please set it up for me.

Asked by Stephen Obi 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

Moving Thunderbird from win 10 to new win 11 computer

I have Thunderbird 115.15.0 on win 10 dell xps desktop and want to install Thunderbird on my new win 11 Dell xps. The microsoft store gave me ver 128.5.2. I read that i… (read more)

I have Thunderbird 115.15.0 on win 10 dell xps desktop and want to install Thunderbird on my new win 11 Dell xps. The microsoft store gave me ver 128.5.2. I read that if I use the same version I can transfer my profile from the old computer. How should I approach this? Should I figure out how to update the win 10 machine to 128.5.2 before transferring the profile?

Asked by ccoons4419 1 day ago

Last reply by arlev 1 hour ago

Any other browser support my older Mac? Firefox or otherwise.

I'd like to keep my antique desktop iMac functional. Firefox appears to want to strand me. Any thoughts on updating my web browser via Firefox or other providers? My syst… (read more)

I'd like to keep my antique desktop iMac functional. Firefox appears to want to strand me. Any thoughts on updating my web browser via Firefox or other providers? My system is OS 10.11.6 (El Capitan)

Asked by lightworks_mag 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

VPN changed language on firefox browser

I had recently set my vpn to south korea, when i went to search something the results would be in the Korean. I had changed my VPN back to North America, but for some rea… (read more)

I had recently set my vpn to south korea, when i went to search something the results would be in the Korean. I had changed my VPN back to North America, but for some reason the language won't change back to English and is stuck at Korean. How do i remedy this?

Asked by scutility 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

youtube ads

I paid for the adblock premium and now youtube is not even skipping the ads, they just play and firefox doesnt seem to be blocking anything. it was actually better before… (read more)

I paid for the adblock premium and now youtube is not even skipping the ads, they just play and firefox doesnt seem to be blocking anything. it was actually better before i paid anything, this feels very scammy. wth is happening?

Asked by acyfan1999 4 days ago

Last reply by markwarner22 4 days ago

having trouble authentcating on old blospot/ sccount

Primarily the logon thru windoes 10 didplays a phon number to which i had been able to get around prior to downloading firfox at widows 10 to which it displays the phone#… (read more)

Primarily the logon thru windoes 10 didplays a phon number to which i had been able to get around prior to downloading firfox at widows 10 to which it displays the phone# and microsoft DAooo codes codes which I never publishe the phone # and tje enocding is publed on the login suggests that the browseris extended in prejudice or proronata events that ate causing conflictsbeithe evenst blogspot who is trying to redirect to the new ID body to loose the old blogger status that the old bots handed us over to google as using thr old aol yahoo tactic of out dated logon which had to be authenticated thre google to recover my sites that I have not been able to develop as the mail wasset as MyHandymanUSA@AOL.COM WHO REFUSED to give back the access to http:/MyHandymanUSA.blogspot.com although MyHandymanLAusa@gmail.com google was able to authenticate and rrcover the sites which solicit but the sites are impossable to access edit and navigate as the search is set on them google and aol and im ios and workimg the bugs out of fox/10 resisting 11 by which the pisser is the prejudice credintials on10 and now are sprouting up from face/meta also authenticate as junestarmedia@gmail.com, jjroknon@gmail.com,99media66@gmail.com, myhandymanlausa@gmail.com, which the old http and https may have conflicts with blogspot / blogger thanks oh and i donated domated today and wrestled whith the the transaction nearly quit and never got my thanks anything you can do as its been a night mare thinhs John J Aguiar private 3233947169 is the private android ph and tmobile 7701 imei 350596537266416 junestarmedia

Asked by JunestarMedia 4 days ago

Last reply by markwarner22 4 days ago

Access to older version of Firefox

I have DLink webcams around my home and I can no longer access their web pages to control them because of certificate issues. I have no success with Microsoft Edge runnin… (read more)

I have DLink webcams around my home and I can no longer access their web pages to control them because of certificate issues. I have no success with Microsoft Edge running in IE mode either. Using IE mode I am able to get into two of my D-Link Camera’s web pages but with the other two (one of which is my newest camera) I get this message:

The browser you are using may have difficulty receiving images and video. If you experience any issues viewing this page, we suggest using Internet Explorer.

When I go to the MyDlink website using Firefox Version 128.5.2 ESR I get this message:

Unsupported Browser or Operating System Detected! We recommend you use Firefox 12-51/52 ESR on Windows or MacOS to access the mydlink portal.

Is there a way for me to get the Firefox version they recommend?

Asked by g.kromholtz 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

Need for separate antivirus/security product with Windows 11, Microsoft Defender and Firefox

I use Firefox on a two-plus year old Dell desktop with Norton 360. I am discontinuing the Norton product and wonder if a separate antivirus/security product is needed wit… (read more)

I use Firefox on a two-plus year old Dell desktop with Norton 360. I am discontinuing the Norton product and wonder if a separate antivirus/security product is needed with the combination of Windows 11, Microsoft Defender, and Firefox.

Asked by crclaxton 4 days ago

Last reply by markwarner22 4 days ago

When I open Thunderbird I get a window saying that a deleted email account is requesting my username and password. How can I stop this? get a window with the message

I deleted an email address and it does not show in gmail on the web, but every time I open Thunderbird I get a window saying that the deleted email account is requesting … (read more)

I deleted an email address and it does not show in gmail on the web, but every time I open Thunderbird I get a window saying that the deleted email account is requesting my username and password. How can I stop this? get a window with the message

Asked by Jonathan Barr 23 hours ago

Last reply by Rick 1 hour ago

Adding TB to new computer - keeps asking for new password

I'm trying to put TB on a new computer. I can receive email on the new computer, but I can't send. It keeps asking me for a new password. I enter the password and tell… (read more)

I'm trying to put TB on a new computer. I can receive email on the new computer, but I can't send. It keeps asking me for a new password. I enter the password and tell it to remember it, but it just keeps asking for the new password. I'm practically certain that I'm entering the right PW.

What can I do to fix this.

Asked by jMac 13 hours ago

Last reply by david 1 hour ago

Thunderbird. When I boot up the program it gets hung up trying to load the Inbox file and then after about 20 minutes the program crashes and asks for a restart.

I've tried Troubleshooting Mode but it only recommends "Clear Startup Cache" and when I click it to reboot the program Thunderbird stills fails to load the Inbox file and… (read more)

I've tried Troubleshooting Mode but it only recommends "Clear Startup Cache" and when I click it to reboot the program Thunderbird stills fails to load the Inbox file and Troubleshooting Mode again recommends the same "Clear Startup Cache" as a remedy. Not sure what to do to get Inbox file loaded in program. BTW the program does download new emails to the Inbox file but program is unable to load the file. During Thunderbird program restart the message at the bottom left of Thunderbird window is "Summarizing files for Inbox" which after 20 minutes program crashes ans asks for a reboot. Any corrective action recommendations is appreciated.

Thanks, Mike

Asked by mpjdonovan 4 days ago

Last reply by Mapenzi 1 day ago