Firefox is once again refusing to add extensions.

What version of Firefox actually allows you to add extensions? I'm running the most current version of Tumbleweed that ships with 144.0. Attempts to add extensions just s… (read more)

What version of Firefox actually allows you to add extensions? I'm running the most current version of Tumbleweed that ships with 144.0. Attempts to add extensions just sit there doing nothing until I close the tab. This sort of worked some time ago (I forget the version) but the inability of Firefox to allow add-ons/extensions is getting to be a joke. There are other browsers out there, ya know.

Asked by rnturner59 1 month ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Thunderbird mail on Android phone

I have been using Thunderbird as my mail service for many years, using it on the PC and my smartphone. Since several weeks ago, for an unknown reason, the "SENT" folder … (read more)

I have been using Thunderbird as my mail service for many years, using it on the PC and my smartphone. Since several weeks ago, for an unknown reason, the "SENT" folder on the smartphone shows all the messages which were sent, but not with the correct name of the person/organization to who the email was sent. All my messages in the "SENT" folder are recorded as having been sent to "Lucie Payant" with a picture of her avatar, instead of showing the name of the real correspondent.

However, the "SENT" folder on my PC is fine and shows the correct correspondent to whom the email was sent to.

I verified all my settings, and, as far as I know, everything seems correct on my cell. This situation is very annoying and confusing.

Can you help me please. Raymond

Asked by raymondrancourt 3 hours ago

Last reply by Rick 3 hours ago

Disordered subfolder files

Hi I'm using Thunderbird 140.5 on a desktop Mac running Sequoia 15.7.2 In Local Folders, my subfolders have subfolders. In both levels of subfolders, Thunderbird has s… (read more)

Hi

I'm using Thunderbird 140.5 on a desktop Mac running Sequoia 15.7.2

In Local Folders, my subfolders have subfolders. In both levels of subfolders, Thunderbird has spontaneously started disordering both newly created subfolders, and folders which I move from one subfolder to another using right click 'Move To'

Up until ten days ago, all folders whether new or moved, were listed alphabetically. Now, day by day, the disordering is getting worse and as someone with ongoing conversations with hundreds of clients, it is becoming impossible to work when I have to give so much time to slowly scanning through every folder looking for the relevant subfolder.

I don't know why I can't update this version, but I tried installing the newest version available (145) and used the 'reset folder option' which did not work either.

Also, setting up a whole new account instead of upgrading my existing account is a colossal faff and I'd rather not have to!

Aside from manually reordering (also a colossal faff), can anyone suggest something I might be missing in stopping this happening?

Thunderbird says I'm on an esr channel, if that helps

Thanks

Asked by Adele Banks 2 days ago

Last reply by Ed 3 hours ago

TB 145 - Cannot add Godaddy Exchange Account with personal domain

I have spent 3 hours trying to figure this out. Nothing works for me. Authentication always fails yet when I log into Outlook it always works. I turned off using the ne… (read more)

I have spent 3 hours trying to figure this out. Nothing works for me.

Authentication always fails yet when I log into Outlook it always works.

I turned off using the new hub and was able to setup my email account but it told me OWL was not active (or something about OWL).

Godaddy is my provider.

What am I not doing correctly?

Asked by Paul Prince 1 day ago

Last reply by Rick 4 hours ago

how to change password , my account mail , under thunderbird android?

my password. I did it and now I have to update my various programs and apps to the new password to access my emails, but the Thunderbird mail program that runs on my smar… (read more)

my password. I did it and now I have to update my various programs and apps to the new password to access my emails, but the Thunderbird mail program that runs on my smartphone (Redmi Note 13) doesn't allow me to change my password. It almost seems like I have to delete the account and add it again from scratch. Is it absolutely necessary or is there an alternative system?

Asked by marco crivellaro 5 hours ago

Last reply by Platform34 4 hours ago

for windows 7 64 bit....115.18.0 doesn't work incoming and copies and folders missing off server settings....what's the best version

I've uninstalled and loaded thunderbird 115.18.0 twice and both times missing some of the settings in the server. Incoming server & copies and folders most notably..… (read more)

I've uninstalled and loaded thunderbird 115.18.0 twice and both times missing some of the settings in the server. Incoming server & copies and folders most notably....do I need an older version for windows 7 64 bit?

I had set it up for imap but your installer said it found the correct configuration. I'm on ATT server. I don't think so or the server settings wouldn't be missing. The outgoing was there but not the rest. HELP my email is [edited from public forum] @att.net

Asked by mbfas 7 hours ago

Last reply by sfhowes 7 hours ago

Login @ California EDD

Hi You did an update to Firefox about two weeks ago & now I can't login. Had to call EDD yesterday & today to talk to an IT specialist. She told me that Mozilla … (read more)

Hi

You did an update to Firefox about two weeks ago & now I can't login. Had to call EDD yesterday & today to talk to an IT specialist. She told me that Mozilla never contacted California EDD & for the last two weeks people, myself included haven't been able to login. She told me to use Chrome or Microsoft Edge, both of which I absolutely HATE to use. Well guess what I was able to login using Microsoft Edge.

Here's the steps Login They send you a 6 digit text code. You enter the code Then you get a pop up message that something went wrong & call the 833 - 876 - 9333 for the IT dept. Which only takes about 20+ trys to get someone.

PLEASE CORRECT THIS SITUATION!!!!

Asked by Surfnbrad2004 1 day ago

Last reply by tobias.seltsam 8 hours ago

Thunderbird office 365 calendar support

I'm using the latest version (145) and I've setup my office 365 email account. I'm trying to setup my calendar account as well but when I enter location, username and pas… (read more)

I'm using the latest version (145) and I've setup my office 365 email account. I'm trying to setup my calendar account as well but when I enter location, username and password it says that my credentials were not accepted.

I assume this means that TB is using legacy un/pw authentication which is no longer supported instead of OATH2. There is, however, no option to select OATH2 in the calendar setup process (like there is for email).

Are office 365 calendars supported by TB 145?

Asked by gambit11 2 weeks ago

Last reply by sfhowes 7 hours ago

thunderbird andriod

Hello, I'm having a problem with emails on my computer and phone. Even though I have the "Don't delete messages from the server" setting, my messages aren't synchronized … (read more)

Hello, I'm having a problem with emails on my computer and phone. Even though I have the "Don't delete messages from the server" setting, my messages aren't synchronized between my phone and computer. If a message is downloaded to my phone, it doesn't appear on my computer. What should I configure to prevent this from happening?

Asked by łukasz jan 1 day ago

Last reply by Platform34 7 hours ago

Is this legitimate

Payment declined for Thunderbird: Free Your Inbox subscription Google Play Your subscription will be cancelled UPDATE PAYMENT Hi k, Your payment from Visa-xxxx was dec… (read more)

Payment declined for Thunderbird: Free Your Inbox subscription

Google Play Your subscription will be cancelled UPDATE PAYMENT Hi k,

Your payment from Visa-xxxx was declined.

If you don't update your payment method, you'll lose all of the benefits provided by Valued Monthly Contribution (Thunderbird: Free Your Inbox). These benefits include the following:

   A monthly, voluntary contribution
   Enable us to build new features
   Help us take meaningful steps forward
   Contributions are not tax-deductible

To keep these benefits, you'll need to keep your subscription active. Update your payment method or use a different one.

SUMMARY Amount Due $10.73 Fix by Dec 26, 2025 UPDATE PAYMENT

Learn more

Thanks, The Google Play team See your Google Play Order History. View the Google Play Refund Policy and the Terms of Service.


Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA, 94043, United States

Asked by ksmith29 11 hours ago

Last reply by Rick 7 hours ago

Unexpected issue: Tabs closing automatically on v115

How do I stop Thunderbird 115.10.1 closing tabs by itself? Previous version (I don't know what previous version I was running before the inadvertent forced update to 115.… (read more)

How do I stop Thunderbird 115.10.1 closing tabs by itself? Previous version (I don't know what previous version I was running before the inadvertent forced update to 115.10.1) would leave tabs open until I manually closed a selected tab. How do I get 115.10.1 to perform the same way?

Asked by smfabac 1 day ago

Last reply by Mapenzi 7 hours ago

Moving Thunderbird to a new computer after export function is no longer possible on the old computer

Hi everyone - and big thanks in advance for considering my request: I have/ had windows 11 on my old machine and windows 11 on my new machine; because my 'old computer' i… (read more)

Hi everyone - and big thanks in advance for considering my request: I have/ had windows 11 on my old machine and windows 11 on my new machine; because my 'old computer' is not running anymore at all (liquid damage), I can no longer start Thunderbird and follow the 'export tool function' (https://support.mozilla.org/en-US/kb/thunderbird-export) and thus can only do the manual transfer (https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer); I didn't think that I would need to go through the export tool steps when I saved the Thunderbird profile folder regularly as backup on the cloud; yet when I started Thunderbird on my new machine following the above steps by moving the Thunderbird profile folder manually, the result is that - although Thunderbird is 'running' and the mailbox is functioning properly - the key folders are empty (i.e. the sub-folder structure is completely lost, in fact there are no individual emails at all); the issue seems to be that the size of the Thunderbird profile folder is too large (the "Profiles" folder has a size of 20.5 GB) for doing this transfer via copy & paste of the Thunderbird profile folder from the cloud (I also tried USB) to the new machine; I understand that the size issue via the manual transfer could be 'overcome' just by starting Thunderbird on the 'old machine' and following the above steps explained under mozilla support; yet that's no longer an option; what could I do please?

Asked by Bodo 2 days ago

Last reply by Mapenzi 8 hours ago

LOST OR STOLE E-MAIL ACCOUNT, WILL NOT EXCEPT MY PASSWORD???

I HAVE HAD AN EMAIL FOR EVER. MY LAPTOP CRASHED AND I CAN NOT GET THUNDERBIRD TO EXCEPT MY PASSWORD MY MOST IMPORTANT E-MAIL [edited from public forum] @GMAIL.COM I HAVE … (read more)

I HAVE HAD AN EMAIL FOR EVER. MY LAPTOP CRASHED AND I CAN NOT GET THUNDERBIRD TO EXCEPT MY PASSWORD MY MOST IMPORTANT E-MAIL [edited from public forum] @GMAIL.COM I HAVE TRYED EVERYTING, TRYED TO CONTACT GOOGLE. I THINK THEY STOL MY E-MAIL. MY PASSWOR JUST WILL NOT BE EXCEPTER?? PLEASE HELP!

Asked by 0442TATERHEAD 9 hours ago

Last reply by david 9 hours ago

Make the Gear on the Firefox Taskbar Icon Go Away

Running Windows 11. Recently there is a small gear symbol on the Firefox icon in the Taskbar. I don't want it there and it's irritating as hell. Apparently it has some… (read more)

Running Windows 11. Recently there is a small gear symbol on the Firefox icon in the Taskbar. I don't want it there and it's irritating as hell. Apparently it has something to do with profile. I don't care what it has to do with, I want it to go away. I went to about:config and set browser.profiles.enabled to false, but every time I restart Firefox, it apparently gets set to true again.

There is no reason for Firefox to have forced this visual change on users. How do I make the gear go away permanently? The gear goes or Firefox gets uninstalled and I'll go back to Chrome.

Asked by chateaunuf 9 hours ago

Last reply by TyDraniu 9 hours ago

Would I be notified if an extension update expands its permission scope?

It's possible that I misread the documentation, but I looked for a response to this question for 20 minutes, and I couldn't find a 100% clear answer about my question whe… (read more)

It's possible that I misread the documentation, but I looked for a response to this question for 20 minutes, and I couldn't find a 100% clear answer about my question when it comes to Firefox for Android.

Say I install an extension on Firefox for Android, that requires permission just for a specific website (e.g. let's say, for example, it's an add-on for blocking automated translations on youtube, with permission scope restricted to youtube only). Later, the extension automatically updates itself (as apparently, it's not possible to disable automated updates for extensions on Firefox for Android). The update now includes a larger permission scope, for example permissions for some other websites, or even the permission to "Access your data for all websites".

My questions are:

Is this scenario possible? If so, will I be notified of the changes in permission scope? Would I be able to block the update in this case?

Thank you.

Asked by rebbj 9 hours ago

Last reply by TyDraniu 9 hours ago