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Website: https://www.londonpicturearchive.org.uk/view-item?i=119810&WINID=1764158938344 (for example) On Safari I see there is a message overlay from the website saying "press the command key to zoom the image". On Firefox, this message is not displayed, and the website is greyed out.

I have looked at all my settings: I can't see anything wrong. Any ideas?

hi i have 2 pc's using tb , one can sign in to my outlook.com acct, but the desktop pc can not. have checked all setting etc

the working installation is on esr update channel, other on is not [so i have 2 difference tb versions]. both are updated

if anyone sees in a forum that i had email trouble recently pls note that i now have an old backup of win10 in service on the desktop pc. haven't yest found my way back to that forum to post the results of using peoples advice but they were very helpful

thanks if anyone can assist

Hi customer service, please help me to restore firefox data & tabs before today. my firefox update this evening crashed & unable to restore. Million thanks

my thunderbird freezes at the point of checking mails. when i try to update it, it opens a new application completely and doesn't update my present one. i also can't find the location of the app or the data. pls help!!!

Hello, After replacing my PC (Windows 11), I reinstalled Thunderbird. I have 4 GMail accounts. For 3 of them, no problem. But for one, I have the error 'Authentication error. Connection to server is impossible. Configuration, identifier or password look incorrects'. I used default settings. This account is not particular. Issue remains after deleting this account, restarting Windows, and re-creating this account. I've created a new Windows user, then add this GMail account, and no problem. So what do you think of this? The only workaround for me is to switch between 2 Windows user. It's not useful. And I don't understand why this account, which is similar to others, has this issue. Thanks a lot for your answers.

Hi. When I click on the arrow to go back to previous page, nothing happens. This occurs on any website I am connected to. Any suggestions would be greatly appreciated. Alan

Hi,

I’ve noticed that Firefox on my Android phone becomes noticeably slow whenever I open certain video or streaming pages. The browser doesn’t crash, but the page takes a long time to respond, and scrolling becomes choppy until the video fully loads.

I’ve tried clearing the cache, disabling add-ons, and testing on both Wi-Fi and mobile data. The issue only seems to happen on Firefox — the same sites load smoothly on other browsers.

Is this a known performance limitation, or is there something in the settings I should adjust? I’m not sure if it’s related to media decoding or just heavy websites.

Thanks for any guidance.

I must have changed something because T'Bird no longer starts. I was trying to copy TB file from Win 10 to a Win 11 PC. That failed because some files could not be copied. But now TB is not starting up. I checked the Start folder and it is in there.

Suggestions please.

in the last three days or so, the pop up window in FF where I would find the copy, paste etc has its script disapearing. it shows some space in black, and if I hit it just right I can still open a new window for example, even tho the script for that programming is no longer there. does anybody have an idea? I am fully updated mint user, it is starting to be bother some, do I need to deinstall/reinstally?, I would prefer not to, sigh, but I certainly wouldn't want to do it if it won't fix the issue Thank you for any suggestions

Hello. Although I have configured the page translation settings, the pages are not automatically translated. It may be possible with the help of Please help me solve this problem.

I have just started getting this error message when sending email from my @live.ca account. I do not get this message when sending from a @gmail or @company.ca address.

Quote: "Sending of the message failed. An error occurred while sending mail. The mail server responded: Non-Compliant sender address. Code : -1. Please check the message and try again."

I can send and receive email using this address from my Android phone or from my Windows eMail client, so why is Thunderbird causing this? I have looked through all the setting and cannot find anything different from the settings for the @gmail accounts.

Thanks. Dave

I have recently switched computers, and since it has been a while, I can't remember the setting on the 'about:config' page that I need to change to where when I open a new browser tab, it opens at the end of my list of tabs, rather than as the next tab. Thanks!

Hello to everyone.

I hope I'm able to describe my frustrating situation.

It has to do with online buying via Internet combined with a transaction confirmation over my Banking app. The problem occurs when I try to book or buy anything with the use of my banking Visa card. After I filled every field necessary and proceed the transaction, the process "secure by Visa" starts, where I have to commit, that I am the proper owner of the card. Concrete: I receive a message from my banking app where I have to confirm the transaction. After I confirmed it and the return to Firefox, the page reloads and everything I did before is gone... means: no buy, no booking was made... This can be repeated until the end of days without any success. The bank is not able to help me. According to them, everything work fine with any client.

One question for the start of the discussion... why is the page loading, why the page doesn't stay "stable" until I return from the banking app?

Thank you for your help.

Hello Everyone,

Background: Using Thunderbird for almost an year and extremely happy with the product set. I use it to access GMAIL via POP and use the settings "After the email gets downloaded to my computer, delete the GMAIL copy" (Settings attached).

My usage pattern which changed recently: Earlier, I will always download emails using Thunderbird every day and it was working perfectly. Recently I have to travel for few days and during those days I will access my GMAIL via my android mobile primarily and I download all the emails after my return.

Current Issue: Now after I return, all the mails gets downloaded, but it does not get deleted at GMail side (online). From the time I started using Thunderbird after my return, the newer emails from that time are getting downloaded and deleted but the old emails stay in GMail. Current inconvenience is it takes time to validate if all the important emails are downloaded and I cleanup the GMAIL manually and then we are all in sync. This continues until my next travel. I tried resetting the GMAIL POP settings and there is no improvement.

Any pointers or suggestions to resolve will be gladly appreciated. Thanks in advance!