• Solved

Headers don't match messages in 102.0

102.0 -- 32 bit is a mess. I'm running on Windows 11 Pro Version 21H2 64 bit. After upgrading to 102.0 last night. Some of my email headers don't match the contents. Also… (read more)

102.0 -- 32 bit is a mess. I'm running on Windows 11 Pro Version 21H2 64 bit. After upgrading to 102.0 last night. Some of my email headers don't match the contents. Also many of my messages are not rendering -- I get text html Finally, it seems that in the text html, the contents of several old messages from yesterday are merge together.

Asked by SudsJain 3 days ago

Answered by SudsJain 2 days ago

  • Solved

Help. I changed layout.css.devPixelsPerPx to 130 because the decimal didn't take how can I correct it?

I have a windows surface pro 8 and the display is so small I was trying to up the layout.css.devPixelsPerPx. The decimal didn't take and now it is so large I don't know … (read more)

I have a windows surface pro 8 and the display is so small I was trying to up the layout.css.devPixelsPerPx. The decimal didn't take and now it is so large I don't know how to get back to change it? Please help if possible.

Asked by keithlong0101 1 hour ago

Answered by david 1 hour ago

  • Solved

Thunderbird will not dismiss a couple of Zoom calendar events

OK, TB is driving me crazy with two Zoom events (plus others in the past that I just had to delete because they were so annoying.) Whether I click "Dismiss All" or click … (read more)

OK, TB is driving me crazy with two Zoom events (plus others in the past that I just had to delete because they were so annoying.)

Whether I click "Dismiss All" or click on the individual event and "Dismiss", they pop right back up. Same thing happens when I try to close the window.

I have removed mail extensions (Provider and another that I can't remember the name of), deleted the calendars, restarted TB, and added the Google Calendars again... but they still pop up.

And, again, this seems to only happen with Zoom events but not all Zoom events... not even all Zoom events on one calendar.

Finally, the calendar is not set to Read-Only.

This is driving me crazy because not only can't I Dismiss them, they also beep every five minutes. Right now I have to disconnect the Calendar before I lose my sanity.

Asked by ed105 3 hours ago

Answered by ed105 2 hours ago

  • Solved

Thunderbird 102.0 emails now displaying code in body of email

Immediately after upgrading to Thunderbird 102.0 several of my new and existing emails began showing code in the email body (and the usual button controls are missing - R… (read more)

Immediately after upgrading to Thunderbird 102.0 several of my new and existing emails began showing code in the email body (and the usual button controls are missing - Reply, Forward, Archive, etc). On one email this morning the body of the email has a few lines of code followed by the body/text from an email several months ago Running Windows 10 on a desktop PC. Also run Malwarebytes PrivacyVPN and AVG. I searched web and saw how you can "repair" a folder/email. However, when I selected/clicked on Repair it appears nothing initiated. I also saw a post to rebuild the folder by deleting the .msf files - but I could only find for send or draft and only for a couple of my (15) emails. Meanwhile on my SurfacePro 7 running Win11 and Thunderbird 91.10 emails appear correctly (that are corrupted on my desktop; including this morning's email that showed the body of another/previous email - displayed correctly on my SP7) I would appreciate any help/direction you can provide. Thank you, Mike

Asked by Mike 4 hours ago

Answered by Mike 1 hour ago

  • Solved

Address Book field names

Is there a way to edit the field names in the new version of the address book (v102)? In the UK we have Mobile phones, not Cell phones! Thanks … (read more)

Is there a way to edit the field names in the new version of the address book (v102)? In the UK we have Mobile phones, not Cell phones! Thanks

Asked by sgoodwin 5 hours ago

Answered by david 5 hours ago

  • Solved

Error message after upgrade to 102 - account ... being processed

After I installed 10.x (over 9.x) every time Thunderbird starts I get the attached error message. After I click OK the issue seems to disappear and when I click Get Messa… (read more)

After I installed 10.x (over 9.x) every time Thunderbird starts I get the attached error message. After I click OK the issue seems to disappear and when I click Get Messages, I get them. Best Wladyslaw Janowski

Asked by janowski 13 hours ago

Answered by janowski 2 hours ago

  • Solved

Bookmark dialog disappears in 3 seconds

Hello, Since recently the bookmark dialog has changed its behaviour, and to worse from my perspective. If I don't do anything for about three seconds, the dialog closes a… (read more)

Hello,

Since recently the bookmark dialog has changed its behaviour, and to worse from my perspective. If I don't do anything for about three seconds, the dialog closes and the bookmark is saved to a place where I most likely don't want it to be saved. Is there a way to get rid of the three second time limit? Thanks!

It's not necessary to read further to answer my question. Bellow I'm going to give some criticism and express frustration about this new feature (or is it a bug?). The criticism is not directed towards the nice people here who give support to users who have problems.

I understand that developers get new ideas and want to put them into practice, but if you change an often used behaviour like this, I don't think it's user friendly to just change the behaviour without asking the user if he want's that behaviour. Personally I don't see how the automatically disappearing dialog helps me (it's very easy to click Esc if I change my mind about bookmarking a page), but I keep experiencing how it makes my browsing experience worse, as I often pause for a moment for example to think what name I'm going to give for the bookmark, or where am I going to place it.

In practice this change has wasted at least an hour of my time (to find an explanation and (in vain) a solution to fix the behaviour), made me annoyed, and based on the comments here and other places, made quite a few other people annoyed too.

Please, when you change the behaviour of Firefox in the future, before changing the behaviour for an individual user, ask him first if he even wants the change. For example show him a dialog where he is told that "we have this new feature where your familiar dialog keeps disappearing every three seconds for no reason so that you get the pleasure of invoking it again...and again...and again. If you want to have that feature, check the box on the left".

Asked by ari.torhamo 17 hours ago

Answered by jscher2000 - Support Volunteer 17 hours ago

  • Solved

Cannot log into Twitter [fixed]

I have tried every troubleshooting from the other answers available on the support website but whenever I am trying to login, it shows a black screen and I also unregiste… (read more)

I have tried every troubleshooting from the other answers available on the support website but whenever I am trying to login, it shows a black screen and I also unregistered Twitter from about:serviceworkers but still nothing, I also cannot upload the screenshot here it just says uploading and nothing else. Images are not uploading even from other devices.

Here is one of the errors showing on the console: Cross-Origin Request Blocked

Update: this issue was because of a filter from uBlock's list. Fixed now. I am not sure how to close my question.

Asked by Amay 19 hours ago

Answered by Amay 16 hours ago

  • Solved

Want option to have the Bookmark folder list open with ONE click.

The Bookmark menu used to open with ONE click. Now it assumes you're using the same bookmark, and if you want a different one, you have to click twice. I have many book… (read more)

The Bookmark menu used to open with ONE click. Now it assumes you're using the same bookmark, and if you want a different one, you have to click twice. I have many bookmark categories, and I usually have to click twice to get to the menu to choose a folder/location.

I looked for but couldn't find an OPTION for it to work as it used to, open with one click. I'm disappointed that I couldn't find this option. I hope the option to return to the way it used to work will be available in the next Firefox update.

Asked by kjsles444 1 day ago

Answered by cor-el 14 hours ago

  • Solved

Some pages do not display

Hello. For the past few days, I am unable to access the content of some websites. For example, Reddit seem to load but the page remains blank. This happens on other websi… (read more)

Hello. For the past few days, I am unable to access the content of some websites. For example, Reddit seem to load but the page remains blank. This happens on other websites, where I am unable to login although the page displays correctly (an error message appears on one of them: "Please check the consistency of your URL").

This is quite annoying, especially because I cannot find anything related on the web. I use Firefox on POP OS 22.04.

Thanks. Cheers.

Asked by Julien Larena 1 day ago

Answered by jonzn4SUSE 1 day ago

  • Solved

Firefox Disable spell checking

You can't disable firefox spell checking. Check your spelling as you type. Misconfiguration? Did you make a mistake somewhere? I'm not sure. I mainly use two types of IME… (read more)

You can't disable firefox spell checking. Check your spelling as you type. Misconfiguration? Did you make a mistake somewhere? I'm not sure. I mainly use two types of IME, Microsoft IME and google Japanese input.

Asked by sweet0670 1 day ago

Answered by cor-el 15 hours ago

  • Solved

Firefox 102.0 uncontrollably scrolls when using Facebook

I'm using Firefox 102.0. When I'm in Facebook and I scroll to the bottom of the page and Facebook pushes more content, instead of staying where it is the browser keeps ju… (read more)

I'm using Firefox 102.0. When I'm in Facebook and I scroll to the bottom of the page and Facebook pushes more content, instead of staying where it is the browser keeps jumping to the bottom of the page by itself, uncontrollably. how can I stop this behavior.

Asked by Dave 1 day ago

Answered by cor-el 20 hours ago

  • Solved

Thunderbird android beta or alpha availability

hi, is there a bata or alpha of Thunderbird for android i can download and beat up on. i have been looking for the android version for well over a decade.... and now its… (read more)

hi, is there a bata or alpha of Thunderbird for android i can download and beat up on. i have been looking for the android version for well over a decade.... and now its on the way. yippiee!!!!!!!!!!

Asked by Display Name 1 day ago

Answered by TyDraniu 1 day ago

  • Solved

Searching does not work in the worst way possible

Ok, so i recently downloaded FireFox, and i used the searchin', only to find out that nothing works... NOT EVEN GOOGLE OR BING WORKS!!! please help me... PD: im find… (read more)

Ok, so i recently downloaded FireFox, and i used the searchin', only to find out that nothing works... NOT EVEN GOOGLE OR BING WORKS!!! please help me...





PD: im finding proof, its too damn slow...

Asked by supersonicr20 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

Firefox plugins doesn't work

i had a big problem with windows 10 action center (it won't open at all) only one solution was creating new Microsoft profile and move all files from one to another (incl… (read more)

i had a big problem with windows 10 action center (it won't open at all) only one solution was creating new Microsoft profile and move all files from one to another (including downloads documents desktop and whole appdata folder with firefox inside included)

and theoretically all works fine. I have my firefox account, history, tabs, favorites, theme and plugins, but they have blank icons and doesn't work.

is there any way to automatically redownload and reinstall plugins?

I would like to add that I have 3 browsers (profiles) and different plugins in each.

Asked by Methosu 1 day ago

Answered by Methosu 1 day ago

  • Solved

Primary password forgotten on a linux laptop. Now the primary password on my PC is changed.

I recently logged into my laptop, which has lubuntu installed on it, for the first time in some time. I had forgotten the primary password that I set in firefox on that m… (read more)

I recently logged into my laptop, which has lubuntu installed on it, for the first time in some time. I had forgotten the primary password that I set in firefox on that machine. I was confused about this and reset my Firefox account password with my recovery key. Now the primary password on my main desktop machine has changed and I am unable to use the password manager. I am afraid of losing all my saved logins and passwords. I tried resetting the primary password on the lubuntu laptop but the method in the help article did not work.

How is it possible that the primary password changed on my desktop machine? Please help, I do not want to lose all my password as I do not remember them all and some of them were automatically generated by firefox.

Asked by Kai 1 day ago

Answered by cor-el 1 day ago

  • Solved

URL Drag-and-Drop into Windows File Explorer shortcut sometimes fails

Hello, This issue may be related with "[meta] Implement URL parser per URL Standard", opened 9 years ago(!), but updated only 1 month ago (bugzilla). If somehow applicabl… (read more)

Hello, This issue may be related with "[meta] Implement URL parser per URL Standard", opened 9 years ago(!), but updated only 1 month ago (bugzilla). If somehow applicable, just let me know that my issue is already being taken care. Thank you.

D&D a Firefox URL into Windows File Explorer, may fail. Just try it for yourself (Firefox for Windows, version 102):

Will fail (notice the additional folder created): D&D on this URL will fail

Will fail and may even create an invincible 0 byte file (Windows is unable to delete it...): D&D this URL will also fail

Won't fail: D&D this URL will *not* fail


I only noticed this wrong behavior in version 102.0 (Firefox 64-bit for Windows) but, as I use this D&D functionality quite often, I don't believe this problem to have occurred much before 101.x. Only tested it in Windows though (Windows 10 Pro - 21H2 19044.1766, 64-bit). This thus seems to be a BUG introduced in version 101.x or 102.0

By trial & error, I think I eventually found out what is leading the D&D to eventually fail: it's related with the web page title (i.e., the Firefox tab title). This behavior has nothing to do with the URL value itself.

When D&D an URL into File Explorer, the URL shortcut name is supposed to be created with the webpage title. However, Windows filenames have some unsupported characters: \ / : * ? ” <> |

So, I guess Firefox should first parse this title and remove all these unsupported characters (or replace them with, e.g., “-“), before assigning the title to the shortcut name (a .URL file). Which, as I understand it, is not happening anymore. I have not found any issue with the URL value itself.

In fact, the D&D result may vary, depending on the characters the webpage name includes.

If it contains a “/”, it will create one (or more) Windows folders before creating the URL shortcut. E.g., if I D&D a webpage URL into “C:\my URL shortcuts folder”, with title “CAT5E Shielded 3/50μ Gold-Plated”, it will create a shortcut (with the correct link) in C:\my URL shortcuts folder\CAT5E Shielded 3\50μ Gold-Plated.URL Obviously, even though the URL content is right, this is not the expected behavior!

More troublesome can be a webpage title that contains a “:”, because it creates a 0-byte no extension file which sometimes (but not always) refuses to be deleted by Windows. E.g., if I D&D a webpage URL into “C:\my URL shortcuts folder”, with title “ShinobiHub – Article: How to Update”, it will create a zero-byte file in “C:\my URL shortcuts” folder with name “ShinobiHub – Article” (no extension). Trying to remove the file in File Explorer may display the error message: “Item not found. This is no longer located in <PATH>. Verify the item’s location and try again.”

[BTW, after some digging I find out how to remove the file: Just open a DOS window and type: del "\\?\C:\my URL shortcuts folder\ShinobiHub - Article " No need to restart or do anything else, just need to put \\?\ before the directory when using the del command. Also use the tab button to make sure the name is correct; sometimes a space is added at the end that can be easily missed.]

Strangely enough, a “Verified by: Cloudfare” (or something similar) is also display just below Firefox Url.

I’m not sure about the effect of other different unsupported file name characters. Anyway, this was tested in 2 different Windows computers, both with same faulty results. The same operation in Chrome works as expected.

Conclusion: This issue should be easy enough to find but I could not find any *recent* report on a similar issue. That makes me wonder… is this really a bug?... Please help. Thank you. Cecilio

Asked by caecilius 1 day ago

Answered by cor-el 1 day ago