• Solved

Thunderbird not opening

Thunderbird does not open. A fine 50cm line can be seen on the screen which can be moved around but not enlarged. New email notification still appears to be working but t… (read more)

Thunderbird does not open. A fine 50cm line can be seen on the screen which can be moved around but not enlarged. New email notification still appears to be working but there is no thunderbird interface to view the emails. Windows 8 computer.

Asked by wendysimes 2 days ago

Answered by sfhowes 2 days ago

  • Solved

Interactive Weather Radar Maps Not Working In Firefox

One feature at www.weather.com (Weather Channel) is their "weather in motion" feature which loads interactive weather radars. For some reason, this is not working on my … (read more)

One feature at www.weather.com (Weather Channel) is their "weather in motion" feature which loads interactive weather radars. For some reason, this is not working on my Firefox browser. It works fine in Chrome and Edge. The weather.com website loads just fine but the radar data (overlay on a map) will not load. IT WORKS FINE IN SAFE MODE. So i tried to disable all of my plug-in's, extensions and hardware acceleration in Firefox in regular mode. Still doesn't work. I created a new profile. Still doesn't work. I disabled the tracker feature in Firefox on that web page. Still doesn't work. I uninstalled and reinstalled Adobe Flash. Still doesn't work. Any ideas???

Firefox version 82.0 64 bit Running Windows 10 Professional

Asked by jlfptf 2 days ago

Answered by jlfptf 15 hours ago

  • Solved

Very disappointed in lack of transition from Thunderbird 68 to 78

My issue is the lack of a heads-up from Mozilla Thunderbird about the downside to upgrading (I use the term loosely) from 68 to 78. Where was the warning that the add-ons… (read more)

My issue is the lack of a heads-up from Mozilla Thunderbird about the downside to upgrading (I use the term loosely) from 68 to 78. Where was the warning that the add-ons I was using would not work (and now, months later that there are STILL NO UPDATES to v78-compatible add-ons). I was not aware that there were profile and database changes that would occur making for problems for lots of users.

The forum is full of comments about these points so I'm not going to belabor with further feedback but I would like to emphasize that Thunderbird may very well have signed it's own obsolesence warrant for failing to take its customers base real needs into account. Fortunately for me a roll-back to 68 was easy since I had just done a full image backup.

I'm not really looking for "help" or a solution to a particular problem. But, respectfully, WTH were you thinking?

Asked by webweweave 5 days ago

Answered by Toad-Hall 2 days ago

  • Solved

accessing my mail account on mail.com

When i try to access mail.com I get the mail.com access page but the button "login" does not work. If I use Chrome there is no problem. If I refresh Firefox everything wo… (read more)

When i try to access mail.com I get the mail.com access page but the button "login" does not work. If I use Chrome there is no problem. If I refresh Firefox everything works the first time and then reverts . This all started happening 1 week ago after years of no problems. has anybody any ideas?

Asked by jan109 6 days ago

Answered by cor-el 6 days ago

  • Solved

Can't send email - SMTP Error

Having used Thunderbird for many years, today I can't send mail, and recieved the attached message. My ISP offers an online mail option, and on that I CAN receive email, … (read more)

Having used Thunderbird for many years, today I can't send mail, and recieved the attached message.

My ISP offers an online mail option, and on that I CAN receive email, but I want to continue to use Thunderbird as I've used it for a long time, and have filed all of my archived emails.

Apparently, my SMTP settings are incorrect, but I've tried everything. I've also turned off my Norton Firewall and anti-virus, but still the same issue.

I can receive mail, but I just can't send.

SMTP settings also attached.

I am running Windows 10 and Thunderbird 68.11.0 32-bit.

Thanks.

Nigel

Asked by nckersh 2 months ago

Answered by EO4Wellness 2 months ago

  • Solved

Version 78.4.0 and Dark Mode not enabled

So...I read the update for 78.x and it looks like we got Dark Mode based on Windows system settings. That's great but my Windows 10 in Dark Mode doesn't come across at al… (read more)

So...I read the update for 78.x and it looks like we got Dark Mode based on Windows system settings.

That's great but my Windows 10 in Dark Mode doesn't come across at all on Thunderbird.

Still buggy I am guessing?

Asked by laugher 12 hours ago

Answered by laugher 10 hours ago

  • Solved

When I press [↑] or [↓] after opening a new tab, a dropdown list appears. One has a location to my linux computer (file:///home/foo.html) and has a gray thumbtack icon. What is it and how do I delete it?

When I open a new tab and press either [↑] or [↓] or click in the location bar (the blank space where the URL goes), a dropdown list appears. See attached screenshot for … (read more)

When I open a new tab and press either [↑] or [↓] or click in the location bar (the blank space where the URL goes), a dropdown list appears. See attached screenshot for the list.

There are some frequently visited sites like gmail. There is one bookmarked site I frequently access. In the screenshot, this is the one with the blue star. And then there's the mysterious URL to an html on my Linux Mint computer ("/home/[...]/[...].html”). The icon for this is a gray thumbtack.

I press the down key until this mysterious URL is selected, and then press Delete, but it doesn’t get deleted.

What is this and how do I get rid of it? I tried searching for it in my Bookmarks, but I don’t think it’s a bookmark.


I'm on Firefox 81.0 (64-bit) Linux Mint. But I've had this problem for many versions now.

Asked by Mozilla cheese 12 hours ago

Answered by cor-el 10 hours ago

  • Locked

Shrink-to-fit for pdf files does not work in Firefox 82.0.2 (correction to earlier request for help)

In initial request for help, I said that reducing size fixes shrink-to-fit problem. IT DOES NOT. The size reduces, but still only the upper 3/4 of the page prints. Tha… (read more)

In initial request for help, I said that reducing size fixes shrink-to-fit problem. IT DOES NOT. The size reduces, but still only the upper 3/4 of the page prints. Thank you.

Asked by hcole-pe 13 hours ago

Last reply by jscher2000 13 hours ago

  • Solved

Youtube error: "An error occurred. Please try again later. (Playback ID: uFCV2ClQxLQMYdFX)"

Youtube was working fine but now it gives me the error message "An error occurred. Please try again later. (Playback ID: uFCV2ClQxLQMYdFX)" I cleared cache, refreshed the… (read more)

Youtube was working fine but now it gives me the error message "An error occurred. Please try again later. (Playback ID: uFCV2ClQxLQMYdFX)"

I cleared cache, refreshed the browser, restarted, disabled ublock and logged out of my YT account. Still doesn't seem to work.

Youtube works fine on other browsers like edge and chrome.

Asked by munifc 15 hours ago

Answered by FredMcD 13 hours ago

  • Solved

Problem with encoding

Hi there, I have a new computer working under Ubuntu. When using Firefox I often have a problem with the characters which appear when I open webpages or even read pdf doc… (read more)

Hi there, I have a new computer working under Ubuntu. When using Firefox I often have a problem with the characters which appear when I open webpages or even read pdf documents. This isssue does not seem to happen in a very consistent way (some websites will appear correctly one day and incorrectly another day). I include below a screenshot as example. The problem does not seem to appear with chromium... If you have any idea about how to fix this I would be very grateful Thanks Michael

Asked by michaelgoldman123 15 hours ago

Answered by cor-el 15 hours ago

  • Solved

Video Playback --- New Security Settings Blocking Playback -- FF 82.0.1 & FF 82.0.2

Hi Folks, Ever since the recent upgrade to FF 82.0.1 [and still with 82.0.2], I can no longer log-in or watch videos on TCM. https://www.tcm.com/watchtcm. This site has b… (read more)

Hi Folks, Ever since the recent upgrade to FF 82.0.1 [and still with 82.0.2], I can no longer log-in or watch videos on TCM. https://www.tcm.com/watchtcm.

This site has been allowed in my about:preferences#privacy for many months.

In the first screenshot, you can see [top right] that SIGN IN box is disabled.

I have also attached a screenshot of the Permissions settings for this site.

Anyone have any ideas?

Asked by seriesbooks 20 hours ago

Answered by jscher2000 16 hours ago

  • Locked

How can I undo the last update

Something just happened that changed how I send an email to multiple friends by Bcc. I used to click Bcc first then start adding names. Now I only get one box to add a … (read more)

Something just happened that changed how I send an email to multiple friends by Bcc. I used to click Bcc first then start adding names. Now I only get one box to add a name and have to click Bcc and I don't know how to add anymore people. How can I stop updates to my program and how do I undo what just happened?

dupe. https://support.mozilla.org/en-US/questions/1310549

Asked by mrboofalo7 22 hours ago

  • Solved

Despite changing composition settings for replies to be above quote

So since moving to a new PC a few weeks back I'm struggling to solve what seems to be a simple issue with Thunderbird. Namely, when I go to reply the reply starts below t… (read more)

So since moving to a new PC a few weeks back I'm struggling to solve what seems to be a simple issue with Thunderbird. Namely, when I go to reply the reply starts below the previous message. Before you just comment a link to the post from a while back where someone has screenshotted the composition settings, I've already changed the setting to 'start my reply above the quote' and it still does the reply below.

-I have ticked to automatically quote the original message when replying. -Start reply above quote is selected. -and currently signature is selected below reply and above quote.

Have I missed something simple here?

Thank you for your time.

Asked by sales143 1 day ago

Answered by sfhowes 16 hours ago

  • Solved

Only Firefox desktop browser has: Error code: SEC_ERROR_REVOKED_CERTIFICATE

The Firefox desktop browser is the only one that give me this error Error code: SEC_ERROR_REVOKED_CERTIFICATE I am on a MAC OS using latest version of Mozilla Firefox des… (read more)

The Firefox desktop browser is the only one that give me this error Error code: SEC_ERROR_REVOKED_CERTIFICATE I am on a MAC OS using latest version of Mozilla Firefox desktop browser: 82.0.1 (64-bit) Incognito mode, cleared everything, reinstalled the browser and still got the same error. Talked with GoDaddy support and they told me everything is ok on their side. What is going on? Why: Safari, Chrome, Opera, Firefox Mobile (iOS) and so on have no problem loading my pages, but Firefox desktop has?

I looked on my GoDaddy hosting cPanel and the SSL are correctly generated and valid, so I don't understand what is going on with this browser.

Thank you! PS - If this is already answered, please point me to the correct reply.

Asked by lucaiuli 1 day ago

Answered by cor-el 18 hours ago

  • Solved

Instagram.com doesn't load - gets stuck in loop and eventually fails

Trying to access instagram.com but it gets stuck in a loop on terms and conditions screen, and eventually fails. Screenshot is attached. Macbook Pro late 2013, OS Mojave… (read more)

Trying to access instagram.com but it gets stuck in a loop on terms and conditions screen, and eventually fails. Screenshot is attached.

Macbook Pro late 2013, OS Mojave 10.14.6

Asked by davidfrankel62 1 day ago

Answered by FredMcD 20 hours ago