Log into Wise
In the past I have easily logged into my Wise account with Firefox, my default browser. Had to us Google Chrome to get into my Wise Account. WHY???
Chosen solution
Hi
Just a quick update to let you know that Google has fixed the issue and you should find that it works now.
Thank you.
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HEY DJ... That's a good question. I was able to create an account and It works for me. see screenshot What's the issue, you need to show us something. Is it a password problem or you cannot get to the site?
No the site is not accessible just now using Firefox as the browser. it is not a password issue as I was readily able to log into the Wise site using Google Chrome. It seems to be Firefox Issue to me. Thanks for your response.
Can you show us the issue? Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf
No I think I followed the suggestion but the problem persists. I can login with Google Chrome BUT NOT FIREFOX. I have cleared the FIREFOX Cashe but still it persists.
I have the same problem on 2 different computers, I can log into my Wise account using microsoft edge but not Firefox.
Google's reCAPTCHA technology appears to be having technical difficulties with Firefox on Windows currently. You should be able to get it working by installing the User-Agent Switcher extension and changing the OS value from "Windows" to "Linux".
It used to work, for years, just fix the problem with Firefox.
Yes I agree the problem is something to do with some changes behind the scene which Morzilla has made to Firefox. When is Firefox going to "fess up" or is it windows???
This is a problem that Google is looking into and we are hoping they can resolve very soon. We will update you when we have more information.
Chosen Solution
Hi
Just a quick update to let you know that Google has fixed the issue and you should find that it works now.
Thank you.
DJ said
Yes I agree the problem is something to do with some changes behind the scene which Morzilla has made to Firefox. When is Firefox going to "fess up" or is it windows???
Mozilla the company that makes the Firefox web browsers has made no such changes.
The Firefox 125.0.3 was released back on April 29 while the recaptcha issue only occurred and was fixed by Google in the last 1 1/2 - 2 days at most. If it was indeed an issue with 125.0.3 then there would have been posts about recaptcha issues since April 29 and not only in the last 1 1/2 days.
Note that this was only a problem with Firefox users that has a Windows user agent, users with a Mac or Linux user agent were not affected. I'm on Linux and if I changed the user agent to any Firefox version with a Windows user agent, then I got the problem, so this wasn't even linked to a specific Firefox or Windows version.
Well done all way aove my "pay grade" BUT THANKS A MILLION
Thanks for the update, it's back to working as it should be. Great work.
I'm having a problem today logging in to Wise using Firefox. A captcha problem. Is anyone else having a problem today?