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New Account creation Stuck in Loop (accounthub)

Thunderbird ver 140.0 (64-bit) on Windows 11. Brand new, fresh installation of Thunderbird. - Added a GMail account. That worked. - I tried to add an account with my p… (read more)

Thunderbird ver 140.0 (64-bit) on Windows 11.

Brand new, fresh installation of Thunderbird. - Added a GMail account. That worked. - I tried to add an account with my personal domain. I enter my name, the email account, and Thunderbird gets stuck in an unending loop looking up the configuration. - Other email clients have successfully looked up the config and did the setup without a problem. - The email account is handled via IONOS.com servers. - If you gave me a manual setup option I could handle it but there is none; TB goes straight into trying to handle it itself.

Any ideas?

TY, Frank

Asked by frank9 3 months ago

Answered by Wayne Mery 3 months ago

  • Solved

New tab focuses search bar, shortcuts greyed out

Hello, I just recently installed the Firefox Mobile stable version, after using the beta version for a long time. one thing that annoys me a bit is that when opening a ne… (read more)

Hello, I just recently installed the Firefox Mobile stable version, after using the beta version for a long time. one thing that annoys me a bit is that when opening a new tab (plus sign) or going into the search bar directly, the focus is on the search bar and the shortcut area is greyed out. When I want to select a shortcut, I have to press twice, once in the general area, then on the shortcut itself. In the beta, the area was not greyed out and the shortcuts were only one click away, instead of two.

Is this the expected behavior in the stable version? And is there a way to change it?

Best regards

Asked by dennis_huwald 1 week ago

Answered by TyDraniu 6 days ago

  • Solved

eMail "Activity" indicator

Hi Everybody, version: 143.0.1 (64-bit) I had an "activity" indicator on the very bottom of my Thunderbird interface. It would show that I was connecting to my ISP and… (read more)

Hi Everybody,

version: 143.0.1 (64-bit)

I had an "activity" indicator on the very bottom of my Thunderbird interface. It would show that I was connecting to my ISP and indicate how many messages it was downloading, as well as show a counter.

Somehow, I lost that indicator.

Could someone tell me how to get it back?

May Thanks, Paul

Asked by jPaul 4 days ago

Answered by Ed 4 days ago

  • Solved

After compacting the blue progress line is still visible (bottom right) but no emails are visible. (137.0.1 Win10)

Thunderbird performs a compaction. When it is finished the blue progress line is still showing on the bottom right hand side of the window. You can select any folder an… (read more)

Thunderbird performs a compaction. When it is finished the blue progress line is still showing on the bottom right hand side of the window.

You can select any folder and any view condition (read, all, tags etc) and no emails are shown anywhere.

  • Restarting Thunderbird fixes the problem with no errors.
  • This has happened a lot of times now and is consistent.
  • If you force a compaction the problem does not occur.

Update: Usually, in frustration, I restart Thunderbird to fix the problem. This time, whilst typing this forum question, the problem resolved itself. I guess about ten minutes elapsed before the application righted itself. I will watch for the next incident and see what other information can be observed.

Asked by dgoadby 5 months ago

Answered by dgoadby 3 days ago

  • Solved

Remove keyboard shortcuts from Context Menus

Does anyone know how to remove the the keyboard shortcuts from Context Menus? For example: Ctrl+Shift+O beside Manage Bookmarks, or Ctrl+Shift+H by Show All History? I li… (read more)

Does anyone know how to remove the the keyboard shortcuts from Context Menus? For example: Ctrl+Shift+O beside Manage Bookmarks, or Ctrl+Shift+H by Show All History? I like having them gone so the menus can be narrower. This code worked until the latest update to FF 143: .menu-accel-container{display:none!important} thanks!

Asked by teep37 5 days ago

Answered by teep37 3 days ago

  • Solved

My location according to AccuWeather says I'm in Portland Oregon, but I'm not even in the U.S.

The AccuWeather part of the Firefox homepage says I'm in Portland, Oregon, USA, but I'm not even in the same country. I tried to change it according to the directions I f… (read more)

The AccuWeather part of the Firefox homepage says I'm in Portland, Oregon, USA, but I'm not even in the same country. I tried to change it according to the directions I found earlier, but the only drop-down for my city was another city in the US but none in any other countries. So now I can't change my location. How do I change my location? It wasn't like this yesterday and I have no memory as to how it became "Portland, Oregon" since last night. I don't even have a VPN so it isn't that. How do I change it back to my area without using my exact location?

Asked by jf 5 days ago

Answered by Paul 4 days ago

  • Solved

Seeking a way to STORE received mail.

There is a way to store read email messages in folders. I have a list of them named beneath my in mail box. I can't find a way to CREATE another folder for a new affili… (read more)

There is a way to store read email messages in folders. I have a list of them named beneath my in mail box. I can't find a way to CREATE another folder for a new affiliate. The way I normally store messages is press "more" and it gives me a list to send saved mail to. I need to include this affiliate in that list. Can you tell me how to do it, or am I maxed out on the list?

Asked by Rufus Ryland 4 days ago

Answered by Matt 4 days ago

  • Solved
  • Locked

locked out of Thunderbird mail box.I am outraged

It's outrageous suddenly being locked out of mail box . It contains QC N° of locker containing a food parcel I need to pick up to day.! I am 87 years old and do not un… (read more)

It's outrageous suddenly being locked out of mail box . It contains QC N° of locker containing a food parcel I need to pick up to day.!

I am 87 years old and do not understand what I am supposed to do!!

Asked by joy.breeze 1 month ago

Answered by Matt 1 month ago

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Send deleted messages to local Trash folder

I want to send messages I delete to a Trash folder on my laptop, rather than the Trash folder on the server. Is there some way to do this? I'm looking at: Server Setting… (read more)

I want to send messages I delete to a Trash folder on my laptop, rather than the Trash folder on the server. Is there some way to do this? I'm looking at:

Server Settings > Security Settings > When I delete a message

This only gives me the option save deleted messages somewhere on the server.

(I have given up all hope of convincing Thunderbird to download all my messages, but fixing the Trash problem will make the program at least useable, from my POV!)

Asked by mrstaemin7 1 week ago

Last reply by Matt 4 days ago

  • Locked

Can't download all email

Thunderbird desktop is set to download all message regardless of age, but only downloaded about a hundred. I'm using IMAP. How can I download all my messages? Also, how … (read more)

Thunderbird desktop is set to download all message regardless of age, but only downloaded about a hundred. I'm using IMAP. How can I download all my messages?

Also, how can I stop Thunderbird from uploading deleted messages to the Trash folder on the server? Do I just need to create a new folder in Thunderbird for deleted emails, something like "Garbage"?

Many thanks!

Asked by mrstaemin7 1 week ago

Last reply by Matt 4 days ago

  • Solved

trash folder

My Trash Folder has disappered, no longer appearing under my email account. I can access only: Inbox, Drafts, Sent, Archives, and Junk. When I try to create a Trash Folde… (read more)

My Trash Folder has disappered, no longer appearing under my email account. I can access only: Inbox, Drafts, Sent, Archives, and Junk. When I try to create a Trash Folder under my email account I receive a message that I already have that folder. I uninstalled, then reinstalled, Thunderbird on the possibility that the program was somehow corrupted, but I still cannot see, nor access, a Trash Folder.

Asked by Russ Carey 4 days ago

Answered by Mapenzi 4 days ago

  • Solved

a website is requesting a new version of PHP

I cannot login into a website because they complain that I have an old version of PHP. Is that already included in Firefox? I am using Firefox Vers. 143.0.4 on a MacBook … (read more)

I cannot login into a website because they complain that I have an old version of PHP. Is that already included in Firefox? I am using Firefox Vers. 143.0.4 on a MacBook Air with MacOS Big Sur, Vers. 11.7.10 Shall I go to the PHP website and download PHP?

Asked by Ray Ballisti 4 days ago

Answered by Paul 4 days ago

  • Solved

Thunderbird 143.0.1 (aarch64). No way to enter password on new account???

Just installed Thunderbird 143.0.1 (aarch64) on a new Macbook. First email account set up OK, although I can't remember how. Tried to add a second account, and cannot f… (read more)

Just installed Thunderbird 143.0.1 (aarch64) on a new Macbook. First email account set up OK, although I can't remember how. Tried to add a second account, and cannot find a way to enter the password; there's no place to do so. This doesn't make sense. Machine is of no use if I can't get emails :-)

Rog

Asked by roger21 4 days ago

Answered by Mapenzi 4 days ago

  • Solved

Firefox will not scroll on certain web pages

I am having problems with Firefox not scrolling (and no scroll bar) on some web pages. The following is an examble: https://www.lv.com/insurance/supporting-you/driving-t… (read more)

I am having problems with Firefox not scrolling (and no scroll bar) on some web pages. The following is an examble:

https://www.lv.com/insurance/supporting-you/driving-tips?sfmc_id=648966069

I am using Windows 10 and Firefox 143.0.3 (64-bit)

Any help would be appreciated.

Asked by Malcolm LLoyd 5 days ago

Answered by Paul 4 days ago

  • Solved

Adding 2nd e-mail account on Thunderbird hangs

I'm able to add an e-mail account but when I go to add a second e-mail account, when it looks up the information, it just hangs with the circle going around. This is tru… (read more)

I'm able to add an e-mail account but when I go to add a second e-mail account, when it looks up the information, it just hangs with the circle going around.

This is true for two different user accounts on the same computer.

I've uninstalled and reinstalled Thunderbird but it didn't help.

Thunderbird can't be exited without killing from the task manager or shutting down.

Asked by David Adler 5 days ago

Answered by Ed 5 days ago