• Solved

After deleting a large amount of emails, Thunderbird crashes when starting Thunderbird. How do I fix this problem ?

Hello I deleted a lot of emails, and I am not sure if all my old emails have been completely deleted. When I go to open Thunderbird, after about a minute it will freeze u… (read more)

Hello I deleted a lot of emails, and I am not sure if all my old emails have been completely deleted. When I go to open Thunderbird, after about a minute it will freeze up. I have 3 email accounts and I can only view one account but when I try to view another email account, it freezes up, and I have to exit. Before I deleted my emails it all worked great no problems. What did I do wrong and what can I do to get Thunderbird back to working like it use to ? Thanks a lot Sam

Asked by sbarziza1 4 days ago

Answered by sbarziza1 2 days ago

  • Solved

Accuracy of calendars in some websites.

Hi, I started to notice recently that calendars in some websites I browse with Mozilla are inaccurate. The dates like months, days,... are in a mess. Then I used Google … (read more)

Hi,

I started to notice recently that calendars in some websites I browse with Mozilla are inaccurate. The dates like months, days,... are in a mess. Then I used Google Chrome instead of Mozilla and it went right. It was accurate with Chrome browsing those sites. Did you hear of the same problems with Mozilla ? What can be wrong ?

Thanks for your insights,

All the best,

Denis

Asked by dcoolfriend 1 month ago

Answered by Denys 2 days ago

  • Solved

How to rank my sites

Hello, with older versions of firefox, it was easy to rank your favorite sites, which could avoid having 50 windows open at all times. Is there a way to do this? Thanks i… (read more)

Hello, with older versions of firefox, it was easy to rank your favorite sites, which could avoid having 50 windows open at all times. Is there a way to do this? Thanks in advance.

Asked by jonas3434 soave 2 days ago

Answered by Paul 2 days ago

  • Solved

POP3 to IMAP

I use Thunderbird on Mac OS 10.14 (Mojave), server is Orange. My account on Orange was referred as POP. I recently transformed it into IMAP ant it works OK. On the IMAP a… (read more)

I use Thunderbird on Mac OS 10.14 (Mojave), server is Orange. My account on Orange was referred as POP. I recently transformed it into IMAP ant it works OK. On the IMAP account, I created the same e-mail address than on the POP account, and I wish to keep it.

Now, can I suppress the POP account without loosing my address ? In the Thunderbird help, it is said that : if I suppress the POP account, I will simultaneously loose my address. But it is the same as on the new IMAP ! What should I do ?

Thanks for any help (in French, or in English).

Asked by pierre.lauginie 3 days ago

Answered by david 3 days ago

  • Solved

Firefox auto launches the Google Play store?

Getting a weird issue. When I open Firefox Beta, if it is not already running it loses focus on Firefox and pops open the Google Play Store over the top of Firefox on its… (read more)

Getting a weird issue. When I open Firefox Beta, if it is not already running it loses focus on Firefox and pops open the Google Play Store over the top of Firefox on its Firefox Beta page. It's doing this consistently and repeatably. I'm on a Samsung Galaxy A52 5G on the latest update of Android 14.

Asked by badmartialarts 3 days ago

Answered by metiscus 3 days ago

  • Solved

Thunderbird seems to modifiy local files, even if not obviously changed

This is an annoyance rather than an issue. I run Thunderbird as my email and I archive old mail to local folders, which I want to sync to Dropbox. This works fine, and … (read more)

This is an annoyance rather than an issue.

I run Thunderbird as my email and I archive old mail to local folders, which I want to sync to Dropbox.

This works fine, and I have a suitable set of .MSF files (over 100, 000) synced to Dropbox.

BUT. Every now and then (not sure how often, I see dropbox is syncing ALL my thunderbird files, even if they have not been changed.

Can anyone explain how Dropbox determines when to sync?

Is it possible that for some reason Thunderbird does something to the files (for no apparent reason)?

I have also asked the Dropbox forum what is the trigger for a file to be updated in Dropbox.

Thanks, Paul

Asked by Paul Butler 2 weeks ago

Answered by Paul Butler 2 days ago

  • Solved

Default search engine in Firefox

I have selected Duck Duck Go as my default search engine in the settings for Firefox. But when I open my Firefox browser it shows the MS Bing homepage and NO drop down b… (read more)

I have selected Duck Duck Go as my default search engine in the settings for Firefox. But when I open my Firefox browser it shows the MS Bing homepage and NO drop down box for other search engines. How can I fix this? This is an initial installation of Firefox on a new Acer Aspire computer running Windows 11.

Asked by clarissa 2 days ago

Answered by Paul 2 days ago

  • Solved

TB 142

URGENT Version 142 for Windows 64bit is unstable. It freezes over after almost any action with usual Windows "Not Responding" message. Recommendation to Mozilla: Pull bac… (read more)

URGENT Version 142 for Windows 64bit is unstable. It freezes over after almost any action with usual Windows "Not Responding" message. Recommendation to Mozilla: Pull back this release and roll back to 141

Asked by daniel_f 1 month ago

Answered by daniel_f 1 month ago

  • Solved

Asking for Google Play Rating on every sign in

Every time I open Firefox Nightly it opens Google Play Store to get me to rate the app. This is a usability nightmare. It asked me to rate the app originally and I pres… (read more)

Every time I open Firefox Nightly it opens Google Play Store to get me to rate the app.

This is a usability nightmare.

It asked me to rate the app originally and I pressed whatever the 'not just now' option was.

Now I get taken to the Google Play Store every time I launch Firefox Nightly. I cannot find any setting to revert this, and have no intention of leaving a review.

Asked by chris.renton 3 days ago

Answered by James (doing minimal support) 2 days ago

  • Solved

thunderbird crashes when trying to add yahoo account

I've been trying to add yahoo account for several weeks, I type in the email address on the add account function and then I just get a wheel of death and have to force sh… (read more)

I've been trying to add yahoo account for several weeks, I type in the email address on the add account function and then I just get a wheel of death and have to force shut the programme, I'm on windows 11.

Asked by stewart_attridge 3 days ago

Answered by Toad-Hall 3 days ago

  • Solved

I want to change my email address

I did use yahoo email for long time but now I want to switch to g mail address for my own protection and will keep my home address and will use my personal information a… (read more)

I did use yahoo email for long time but now I want to switch to g mail address for my own protection and will keep my home address and will use my personal information as is not further changes.

Asked by Jose Carrillo 3 days ago

Answered by Jose Carrillo 3 days ago

  • Solved

Thunderbird won't use my default browser - Mac

I am using Thunderbird and Firefox. Each are set as default on my MacBook. However, Thunderbird has recently started opening links in Safari instead of opening them in a … (read more)

I am using Thunderbird and Firefox. Each are set as default on my MacBook. However, Thunderbird has recently started opening links in Safari instead of opening them in a new Firefox tab like it did just a couple of weeks ago. I cannot figure out how to make that stop. I've verified that Firefox is set as the default browser in my Mac's system settings. What caused this to change recently and how can I make it go back?

Asked by pland01 5 days ago

Answered by Matt 4 days ago

  • Solved

thunderbird fails to register outlook email

I have a dual boot laptop. It came with Win 11 installed and I added a new ssd with an old Win 10 system, which had Thunderbird configured. The win 10 system worked fine … (read more)

I have a dual boot laptop. It came with Win 11 installed and I added a new ssd with an old Win 10 system, which had Thunderbird configured. The win 10 system worked fine with outlook and I saw and verified the password. I upgraded the Win 10 to Win 11 and it all continued to work fine. I again checked the password stored in Thunderbird. When I tried to set up the same account in Thunderbird on the "as installed" Win 11, it fails to pass authentication. I have no idea why since I have checked the password in the "old" system and used it in the new. I have tried using the menu option "New Account" and the submenu option for "+ New Account" within the "Account Settings" menu item. Both seem to take me to the same automatic process - which is what is failing. I can't see what, if anything, I'm doing wrong. Any help much appreciated. The laptop is a MSI Katana AI B8VE (using AMD Ryzen 7 8845HS.

Asked by f.a.cook 3 days ago

Answered by christ1 3 days ago