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cannot remove an e-mail account - no removal tool under account settings

Posted

Am using Thunderbird 24.5.0. Not having under account settings a account remove option. I tried to remove an e-mail account, but can not delete, or remove it. I read your solution but no removal option under the drop down box in account settings. lease help

Am using Thunderbird 24.5.0. Not having under account settings a account remove option. I tried to remove an e-mail account, but can not delete, or remove it. I read your solution but no removal option under the drop down box in account settings. lease help

Chosen solution

How about going to Tools menu > add-ons and disabling the add-on!

Not that I can find a "manually change folders" on the add-on site.

I can find a Manually sort folders which does exactly what it says, but does not add and columns like you show. I can also find "Extra Folder Columns" which is designed to give the headings your referring to. The add-on page shows as the third image a right click or click option to turn the columns on and off.

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Additional System Details

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  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0

More Information

Toad-Hall
  • Top 10 Contributor
1377 solutions 9023 answers
  • Tools > Account Settings

or

  • right click on mail account name in Folder Pane and select 'Settings'
  • select the account name
  • click on 'Account Actions'
  • select 'Remove Account'
  • click on OK

see image to aid.

Please note that if you have any emails in that account which you want to save then move them into a suitable folder in Local Folders before you remove the account.

* Tools > Account Settings or * right click on mail account name in Folder Pane and select 'Settings' * select the account name * click on 'Account Actions' * select 'Remove Account' * click on OK see image to aid. Please note that if you have any emails in that account which you want to save then move them into a suitable folder in Local Folders before you remove the account.

Question owner

Sorry but "Account Action" and "Remove account" does not exist.

Sorry but "Account Action" and "Remove account" does not exist.
Toad-Hall
  • Top 10 Contributor
1377 solutions 9023 answers

Post an image of what you see. Show me the image of your 'Account Settings' window.

Post an image of what you see. Show me the image of your 'Account Settings' window.

Question owner

Another proble after add-on manually change folders was installed - the whole view panels changed you can not read the accounts panel- it widened up. uread, total and size now also there. Sreenshots of the 2 problems added

Another proble after add-on manually change folders was installed - the whole view panels changed you can not read the accounts panel- it widened up. uread, total and size now also there. Sreenshots of the 2 problems added

Question owner

another screenshot

another screenshot
Toad-Hall
  • Top 10 Contributor
1377 solutions 9023 answers

you keep posting images of your Thunderbird user interface showing Folder Pane and not Account settings.

Only one image shows the Account Settings - second one on first posting, however, you have not included the full window, so it has cut off the section I need to see which is below the Local Account.

See image:

you keep posting images of your Thunderbird user interface showing Folder Pane and not Account settings. Only one image shows the Account Settings - second one on first posting, however, you have not included the full window, so it has cut off the section I need to see which is below the Local Account. See image:

Question owner

Account settings window

Account settings window
Toad-Hall
  • Top 10 Contributor
1377 solutions 9023 answers

Helpful Reply

You are not showing only the Account Settings window, it is cut off at the bottom. For example there is no OK or Cancel button. Perhaps this is what you are seeing as well which explains why you cannot see Account Actions.

Try this:

Open Account Settings window and then minimize Thunderbird, so you can only see the Account Settings window

OR drag the Account Settings window to the side or above.

This is what the full Account Settings window should look like. See image.

You are not showing only the Account Settings window, it is cut off at the bottom. For example there is no OK or Cancel button. Perhaps this is what you are seeing as well which explains why you cannot see Account Actions. Try this: Open Account Settings window and then minimize Thunderbird, so you can only see the Account Settings window OR drag the Account Settings window to the side or above. This is what the full Account Settings window should look like. See image.

Modified by Toad-Hall

Question owner

Thank you, Problem solved. Do you have an solution how to change my TB view. It change after I tried to solve the previous problem by installing a add on to " manually change the folder. Now I do not know how to change it back. If I drag it thinner, then you cannot see the accounts

Thank you, Problem solved. Do you have an solution how to change my TB view. It change after I tried to solve the previous problem by installing a add on to " manually change the folder. Now I do not know how to change it back. If I drag it thinner, then you cannot see the accounts

Question owner

I solved the previous problem Thank you kindly for the support

I solved the previous problem Thank you kindly for the support
Matt
  • Top 10 Contributor
  • Moderator
2766 solutions 18673 answers

Chosen Solution

How about going to Tools menu > add-ons and disabling the add-on!

Not that I can find a "manually change folders" on the add-on site.

I can find a Manually sort folders which does exactly what it says, but does not add and columns like you show. I can also find "Extra Folder Columns" which is designed to give the headings your referring to. The add-on page shows as the third image a right click or click option to turn the columns on and off.

How about going to Tools menu > add-ons and disabling the add-on! Not that I can find a "manually change folders" on the add-on site. I can find a Manually sort folders which does exactly what it says, but does not add and columns like you show. I can also find "[https://addons.mozilla.org/en-US/thunderbird/addon/extra-folder-columns/?src=search Extra Folder Columns]" which is designed to give the headings your referring to. The add-on page shows as the third image a right click or click option to turn the columns on and off.