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Install wizard appears to stop

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by theJerry

theJerry
theJerry

I am trying a first time installation on a win7 64Bit fairly new platform. Something downloads, I get asked for permission to install, grant it. Installation Wizard opens, uncompresses to 60% and disappears. Tried a number of times, with and without MS security essentials on, also in safe mode. Identical results in all cases. 

Can't identify anything in event log associated with Mozzila or Firefox (not familiar with tool). Ran AV and Malware scans.  Nothing.  Don't see anything in Win program removal or Revo Uninstaller to suggest partial installation.
I am trying a first time installation on a win7 64Bit fairly new platform. Something downloads, I get asked for permission to install, grant it. Installation Wizard opens, uncompresses to 60% and disappears. Tried a number of times, with and without MS security essentials on, also in safe mode. Identical results in all cases. Can't identify anything in event log associated with Mozzila or Firefox (not familiar with tool). Ran AV and Malware scans. Nothing. Don't see anything in Win program removal or Revo Uninstaller to suggest partial installation.

Chosen solution

Try running the full install instead of the Stub installer

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All Replies (2)

mjb
mjb
  • Moderator

Chosen Solution

Try running the full install instead of the Stub installer

Modified by mjb

theJerry
theJerry Question owner

Worked fine. Thank you. Would be nice to know this was an option on the installation page, but I might have missed it.