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update firefox os to 1.2 or 1.3

Posted

Hello,

I have upgraded my ZTE Open to 1.1.

When i check updates, there is always this error : There was an error when checking for updates.

I want to update to 1.2 or 1.3. But i don't understand this https://developer.mozilla.org/en-US/Firefox_OS/Developer_phone_guide/ZTE_OPEN , it's to hard !

How upgrade to 1.2 or 1.3 please ? thks

Hello, I have upgraded my ZTE Open to 1.1. When i check updates, there is always this error : There was an error when checking for updates. I want to update to 1.2 or 1.3. But i don't understand this https://developer.mozilla.org/en-US/Firefox_OS/Developer_phone_guide/ZTE_OPEN , it's to hard ! How upgrade to 1.2 or 1.3 please ? thks

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0

More Information

Andrew
  • Moderator
321 solutions 4041 answers

Hello,

We are aware of the error you are receiving.

To install 1.2 which is currently being offered you have to download the right zip file and then put it on your MicroSD card.

You first have to choose the right version:
American Standard version or the European Standard version

Important: User data will be wiped by the SD package installation. You should back up your data before starting.

The process for backing up data is a bit complicated at this moment if you do not understand the backing up instructions.

Once you have the downloaded file from ZTE, you need to put that file (unziped; the file downloaded is a zip file, do not unzip it) on your MicroSD card. Once you connect your MicroSD card to the computer, you need to drag the downloaded file to the MicroSD card. Once completed, put the MicroSD card back into the phone.

After you put the MicroSD card back in the phone, power up your device by pressing the volume up key and the power button. Continue to hold this until your are in recovery mode.

After you are in recovery mode, select apply update from external storage by using the arrow keys to move up and down the power button to select. Once you are in the apply update from external storage section, use the volume keys again to find the file that was just placed onto the MicroSD card and then press the power button to select the file.

If everything went well, you’ll see a sequence of status messages, culminating with one that says,Install from sdcard complete. After that you’ll need to select reboot system now. Your phone will then reboot, and you’ll see the configuration screen you saw the first time you powered and received on the phone.

Thanks! Please let us know if there is any issues with updating to 1.2 via the MicroSD card.

Hello, We are aware of the error you are receiving. To install 1.2 which is currently being offered you have to download the right zip file and then put it on your MicroSD card. You first have to choose the right version: <br> [http://www.ztedevices.com/support/smart_phone/b5a2981a-1714-4ac7-89e1-630e93e220f8.html American Standard version] or the [http://www.ztedevices.com/support/smart_phone/cba40ed6-d3ab-44c0-bdee-3a15803dc187.html European Standard version] '''Important: User data will be wiped by the SD package installation. You should [https://developer.mozilla.org/en-US/Firefox_OS/Firefox_OS_build_prerequisites#Backup_the_phone_system_partition back up your data] before starting.''' <br> The process for backing up data is a bit complicated at this moment if you do not understand the backing up instructions. Once you have the downloaded file from ZTE, you need to put that file (unziped; the file downloaded is a zip file, do not unzip it) on your MicroSD card. Once you connect your MicroSD card to the computer, you need to drag the downloaded file to the MicroSD card. Once completed, put the MicroSD card back into the phone. After you put the MicroSD card back in the phone, power up your device by pressing the volume up key and the power button. Continue to hold this until your are in recovery mode. After you are in recovery mode, select ''apply update from external storage'' by using the arrow keys to move up and down the power button to select. Once you are in the ''apply update from external storage'' section, use the volume keys again to find the file that was just placed onto the MicroSD card and then press the power button to select the file. If everything went well, you’ll see a sequence of status messages, culminating with one that says,''Install from sdcard complete''. After that you’ll need to select ''reboot system now''. Your phone will then reboot, and you’ll see the configuration screen you saw the first time you powered and received on the phone. Thanks! Please let us know if there is any issues with updating to 1.2 via the MicroSD card.

Question owner

"You first have to choose the right version: American Standard version or the European Standard version"

Here is just to upgrade in 1.1 no in 1.2 .

I am already in 1.1. But i want to upgrade in 1.2 in the same manner, with a zip file in sd card. No with fastboot etc... Because fastboot bug.

"You first have to choose the right version: American Standard version or the European Standard version" Here is just to upgrade in 1.1 no in 1.2 . I am already in 1.1. But i want to upgrade in 1.2 in the same manner, with a zip file in sd card. No with fastboot etc... Because fastboot bug.
fleamour 6 solutions 71 answers

1.2 has not hit ZTE's servers yet. I calculate that it should hit soon as 1.3 was signed over to manufactures Fri. Am I correct?

1.2 has not hit ZTE's servers yet. I calculate that it should hit soon as 1.3 was signed over to manufactures Fri. Am I correct?

Modified by fleamour

Helpful Reply

Ok, so, i must wait that the 1.2 update is in zte.com, and after i will can update from my sd card ?

Ok, so, i must wait that the 1.2 update is in zte.com, and after i will can update from my sd card ?
fleamour 6 solutions 71 answers

If they intend to do so. it's already delayed.

If they intend to do so. it's already delayed.

Helpful Reply

Sorry, but this answer in french is... weird.

1.2 from sd card is just delayed ?

Sorry, but this answer in french is... weird. 1.2 from sd card is just delayed ?
fleamour 6 solutions 71 answers

Hopefully, or never land if they want to beat early adopters with Open C?

Hopefully, or never land if they want to beat early adopters with Open C?
Andrew
  • Moderator
321 solutions 4041 answers

Sorry for providing the incorrect instructions.

1.2 instructions are located here.

Please tell us what does not make sense with the instructions so we can better assist you.

Sorry for providing the incorrect instructions. 1.2 instructions are located [https://developer.mozilla.org/en-US/Firefox_OS/Developer_phone_guide/ZTE_OPEN#Firefox_OS_1.2 here]. Please tell us what does not make sense with the instructions so we can better assist you.

Question owner

" and an upgrade tool to help you to install the new version easily." Just with the upgrade tool i can upgrade my phone to 1.2 ?

Screen from my computer with upgrade tool : https://www.dropbox.com/s/k46gk97usxaxcgb/upgradetool.png

Impossible to understand anything with this

" and an upgrade tool to help you to install the new version easily." Just with the upgrade tool i can upgrade my phone to 1.2 ? Screen from my computer with upgrade tool : https://www.dropbox.com/s/k46gk97usxaxcgb/upgradetool.png Impossible to understand anything with this
guigs 1072 solutions 11697 answers

Hi at this time we are still waiting for words on updates for 1.3. However currently there is a dropbox image for 1.2 : https://developer.mozilla.org/en-US/F.../ZTE_OPEN#Firefox_OS_1.2

Hi at this time we are still waiting for words on updates for 1.3. However currently there is a dropbox image for 1.2 : [https://developer.mozilla.org/en-US/Firefox_OS/Developer_phone_guide/ZTE_OPEN#Firefox_OS_1.2]
guigs 1072 solutions 11697 answers

Please stay tuned.

Please stay tuned.