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Cannot add or delete addresses permanently in Address Book

  • 1 reply
  • 1 has this problem
  • 24 views
  • Last reply by sfhowes

Geronimouse
Geronimouse
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When adding or deleting addresses to the email address book information is not retained once PC is switched off and on

When adding or deleting addresses to the email address book information is not retained once PC is switched off and on

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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How to repair a corrupted address book:

1) In Address Book, select Personal Address Book, then Tools/Export, name the LDIF file.

2) Select Help/Troubleshooting Information, click Show Folder to open the profile folder, exit TB, delete or rename abook.mab.

3) Restart TB, Tools/Import...Address books...Text file...select the LDIF file from 1).

4) In Address Book, select the imported address book in the left pane, then select all the contacts in the right pane (Ctrl-A) and drag them onto the Personal Address Book icon.

Changes to PAB should now be retained.