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Why have my bug reports not been triaged for over four months?

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https://bugzilla.mozilla.org/buglist.cgi?bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&emailassigned_to1=1&emailreporter1=1&emailtype1=exact&email1=a.vanloon%40alexandervanloon.nl&field0-0-0=bug_status&type0-0-0=notequals&value0-0-0=UNCONFIRMED&field0-0-1=reporter&type0-0-1=equals&value0-0-1=a.vanloon%40alexandervanloon.nl&list_id=9847693

I filed five bugs in November and December last year. To my surprise and disappointment, none have been triaged or answered by the Firefox OS developers. I do know they answer other bug reports. Does anyone know why this might be? Are there not enough developers to process all bug reports? Or is there something wrong with my bug reports in particular?

https://bugzilla.mozilla.org/buglist.cgi?bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&emailassigned_to1=1&emailreporter1=1&emailtype1=exact&email1=a.vanloon%40alexandervanloon.nl&field0-0-0=bug_status&type0-0-0=notequals&value0-0-0=UNCONFIRMED&field0-0-1=reporter&type0-0-1=equals&value0-0-1=a.vanloon%40alexandervanloon.nl&list_id=9847693 I filed five bugs in November and December last year. To my surprise and disappointment, none have been triaged or answered by the Firefox OS developers. I do know they answer other bug reports. Does anyone know why this might be? Are there not enough developers to process all bug reports? Or is there something wrong with my bug reports in particular?

Chosen solution

Thank you very much for your help Andrew and guigs2. Wish I had the time to help with triaging myself.

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All Replies (3)

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Hi there!

I'll start looking into your bugs. Sorry for the delay.

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Hi AlexanderVanLoon,

We would be very happy for help with bugs that are reported in bugzilla. However giving them a proper component and an elaborate description with clear stp (steps to reproduce)

Modified by guigs

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Chosen Solution

Thank you very much for your help Andrew and guigs2. Wish I had the time to help with triaging myself.