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Why have my bug reports not been triaged for over four months?

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https://bugzilla.mozilla.org/buglist.cgi?bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&emailassigned_to1=1&emailreporter1=1&emailtype1=exact&email1=a.vanloon%40alexandervanloon.nl&field0-0-0=bug_status&type0-0-0=notequals&value0-0-0=UNCONFIRMED&field0-0-1=reporter&type0-0-1=equals&value0-0-1=a.vanloon%40alexandervanloon.nl&list_id=9847693

I filed five bugs in November and December last year. To my surprise and disappointment, none have been triaged or answered by the Firefox OS developers. I do know they answer other bug reports. Does anyone know why this might be? Are there not enough developers to process all bug reports? Or is there something wrong with my bug reports in particular?

https://bugzilla.mozilla.org/buglist.cgi?bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&emailassigned_to1=1&emailreporter1=1&emailtype1=exact&email1=a.vanloon%40alexandervanloon.nl&field0-0-0=bug_status&type0-0-0=notequals&value0-0-0=UNCONFIRMED&field0-0-1=reporter&type0-0-1=equals&value0-0-1=a.vanloon%40alexandervanloon.nl&list_id=9847693 I filed five bugs in November and December last year. To my surprise and disappointment, none have been triaged or answered by the Firefox OS developers. I do know they answer other bug reports. Does anyone know why this might be? Are there not enough developers to process all bug reports? Or is there something wrong with my bug reports in particular?

Chosen solution

Thank you very much for your help Andrew and guigs2. Wish I had the time to help with triaging myself.

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  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:28.0) Gecko/20100101 Firefox/28.0

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Andrew
  • Moderator
321 solutions 4036 answers

Hi there!

I'll start looking into your bugs. Sorry for the delay.

Hi there! I'll start looking into your bugs. Sorry for the delay.
guigs 1072 solutions 11697 answers

Hi AlexanderVanLoon,

We would be very happy for help with bugs that are reported in bugzilla. However giving them a proper component and an elaborate description with clear stp (steps to reproduce)

Hi AlexanderVanLoon, We would be very happy for help with bugs that are reported in bugzilla. However giving them a proper component and an elaborate description with clear stp (steps to reproduce) *[https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines] *[https://quality.mozilla.org/docs/bugzilla/starter-kit/how-to-write-a-proper-bug-part-2/#all Part 2] *[https://quality.mozilla.org/docs/bugzilla/starter-kit/how-to-write-a-proper-bug/ Quality bug notes] *[https://developer.mozilla.org/en-US/Firefox_OS/Developing_Firefox_OS/Firefox_OS_bugwork Specific Guidelines to Status of Firefox OS bugs]

Modified by guigs

Chosen Solution

Thank you very much for your help Andrew and guigs2. Wish I had the time to help with triaging myself.

Thank you very much for your help Andrew and guigs2. Wish I had the time to help with triaging myself.