Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I make the downloader add-on work?

  • 5 replies
  • 3 have this problem
  • 114 views
  • Last reply by iamjayakumars
  • Archived

It used to work all the time and now it won't download anything. It says an unknown error has occurred and that I should try downloading to another location. How would I set it to download to another location?

It used to work all the time and now it won't download anything. It says an unknown error has occurred and that I should try downloading to another location. How would I set it to download to another location?

All Replies (5)

Check for an Add-on update.

Could you specify the name of the Add-on

Flash Video Downloader - Full HD Download 5.8.1

Remove the addon and reinstall it.

Did you change the Download path?

How do I change my download path?

When the sd card is attached to your computer try checking

  • /Android/data/org.mozilla.firefox/files/Download

If you have a file browser for Android

  • /sdcard/Android/data/org.mozilla.firefox/files/Download