Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my icon on the desktop has stopped working. Can't move it or delete it. how do I solve thism problem?

more options

icon now has a green check in a small box in the upper left hand corner.

All Replies (1)

more options

Start your window in Safe Mode and try delete it:

Then go to:

    • C:\Program Files\Mozilla Thunderbird

or

    • C:\Program Files (x86)\Mozilla Thunderbird

And look for thunderbird icon right click on it and click on send to and select desktop, then a shortcut will be create in desktop.