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i can only get the number 5 and 6 on my key board what is this

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  • Last reply by FredMcD

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i can only get the number 5 and 6 on my key board this happen about two hours ago please help me on fixing the problem

i can only get the number 5 and 6 on my key board this happen about two hours ago please help me on fixing the problem

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hello bigarthur, is this happening in different programs you're using on your computer or just in firefox?

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Chosen Solution

hello bigarthur, is this happening in different programs you're using on your computer or just in firefox?

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no its is on all programs just can not get the numbers

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then it sounds rather like a hardware issue unfortunately, where we from Firefox support won't really be able to provide any help!

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Did you try to reboot the computer?

Is this a wireless keyboard or one connected via cable (USB)?

Modified by cor-el

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Open a text editor. Start pressing the keys (all of them) one by one. Watch the screen as you are typing. It's possible something is wrong with the keyboard. A temporary help is; Windows > Start > search box > On Screen Keyboard.