X
Tap here to go to the mobile version of the site.

Support Forum

When accessing web pages via Thunderbird emails, it does open Firefox but will not show/Play the items.

Posted

When accessing a web page via Thunderbird emails, it does open Firefox but will not show/Play the item. If I copy the link from the email then open Firefox and paste it in..tit works immediately every time. (I have Vista 32 home edition and run AVG anti spam etc in background) Bill

When accessing a web page via Thunderbird emails, it does open Firefox but will not show/Play the item. If I copy the link from the email then open Firefox and paste it in..tit works immediately every time. (I have Vista 32 home edition and run AVG anti spam etc in background) Bill

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:25.0) Gecko/20100101 Firefox/25.0

More Information

Sarath 0 solutions 6 answers

Hello,

Can you please let me know the Thunderbird version you are using? You can check the version and update it to latest version from Application Menu (located on right top) >> Help >> About Thunderbird. Please let me know if you already have the latest version of Thunderbird or if the issue persists after upgrade. Also, please let me know the content type(s) that is/are having issues in showing/playing.

Awaiting your reply.

Hello, Can you please let me know the Thunderbird version you are using? You can check the version and update it to latest version from '''''Application Menu''''' (located on right top) >> '''''Help''''' >> '''''About Thunderbird'''''. Please let me know if you already have the latest version of Thunderbird or if the issue persists after upgrade. Also, please let me know the content type(s) that is/are having issues in showing/playing. Awaiting your reply.

Question owner

Hi Sarath8372, Versions of... Thunderbird is =2.0.0.24 and Firefox is =25.0.1 Content types seem to be any Videos from Youtube ! (Wimp.com video is OK!) I Do have Adobe shockwave player V12.0.5.146 and.. Real Player V 16.0.3.51 also on board. Thank You... Bill.

Hi Sarath8372, Versions of... Thunderbird is =2.0.0.24 and Firefox is =25.0.1 Content types seem to be any Videos from Youtube ! (Wimp.com video is OK!) I Do have Adobe shockwave player V12.0.5.146 and.. Real Player V 16.0.3.51 also on board. Thank You... Bill.

Question owner

Hi Sarath8372, Versions of... Thunderbird is =2.0.0.24 and Firefox is =25.0.1 Content types seem to be any Videos from Youtube ! (Wimp.com video is OK!) I Do have Adobe shockwave player V12.0.5.146 and.. Real Player V 16.0.3.51 also on board. Thank You... Bill.

Hi Sarath8372, Versions of... Thunderbird is =2.0.0.24 and Firefox is =25.0.1 Content types seem to be any Videos from Youtube ! (Wimp.com video is OK!) I Do have Adobe shockwave player V12.0.5.146 and.. Real Player V 16.0.3.51 also on board. Thank You... Bill.