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Can't open marketplace on ZTE Open :(

linuxholic
linuxholic

I can't access marketplace. When i click on the icon it keeps loading. I just bought ZTE Open. First day marketplace was running fine but now it isn't :( I have FF OS 1.0 Can't update it to 1.1 because ZTE haven't released their update yet :( Is there anyway to solve this problem except resetting my phone?

I can't access marketplace. When i click on the icon it keeps loading. I just bought ZTE Open. First day marketplace was running fine but now it isn't :( I have FF OS 1.0 Can't update it to 1.1 because ZTE haven't released their update yet :( Is there anyway to solve this problem except resetting my phone?

Chosen solution

Just updated my phone to 1.1 Now market's fine ;)

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All Replies (3)

iamjayakumars
iamjayakumars

Hello,

After reading the information provided about your issue I suggest a soft reset of the phone.

  1. Take the back cover of the phone off.
  2. Take the battery out.
  3. Take the SIM card and microSD card out (if applicable).
  4. Wait 10 seconds.
  5. Put the SIM card and microSD card back in (if applicable).
  6. Put the battery back in.
  7. Put the back cover back on.
  8. Turn the device on.
  9. Check if the issue you were having is still present.

Please report back to us if this solved your problem!

Thank you

linuxholic
linuxholic Question owner

Chosen Solution

Just updated my phone to 1.1 Now market's fine ;)

iamjayakumars
iamjayakumars

Hello,

I am glad to hear that your problem has been resolved.

If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I hope you continue using our products and thank you for contacting Mozilla Support.