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Can't play video on Galaxy Tab 3 w/FF24

Posted

I have a Galaxy Tab 3 10.1 and FF 24. When I try to play a .mp4 video directly (pasting in the full path to the .mp4 file) nothing happens. I get no error messages, just a gray screen.

In addition, when I try to play the same video using jwplayer, when I click the play button, nothing happens.

The same video plays in FF24 on the Galaxy Tab 2, but the audio is choppy (video is perfect).

I can also play the same video in the Dolphin browser and Android browser on the Galaxy Tab 2 or 3, and Safari on the iPad with no issues.

I have a Galaxy Tab 3 10.1 and FF 24. When I try to play a .mp4 video directly (pasting in the full path to the .mp4 file) nothing happens. I get no error messages, just a gray screen. In addition, when I try to play the same video using jwplayer, when I click the play button, nothing happens. The same video plays in FF24 on the Galaxy Tab 2, but the audio is choppy (video is perfect). I can also play the same video in the Dolphin browser and Android browser on the Galaxy Tab 2 or 3, and Safari on the iPad with no issues.

Chosen solution

Please try Firefox Beta. The Galaxy Tab 10.1 is an Intel device and we have an Intel specific build of Firefox in the Play Store as Firefox Beta.

We are looking to release the Android Intel version of Firefox shortly as a stable version.

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0

More Information

kbrosnan
  • Top 25 Contributor
  • Moderator
408 solutions 2837 answers

Chosen Solution

Please try Firefox Beta. The Galaxy Tab 10.1 is an Intel device and we have an Intel specific build of Firefox in the Play Store as Firefox Beta.

We are looking to release the Android Intel version of Firefox shortly as a stable version.

Please try Firefox Beta. The Galaxy Tab 10.1 is an Intel device and we have an Intel specific build of Firefox in the Play Store as Firefox Beta. We are looking to release the Android Intel version of Firefox shortly as a stable version.

Question owner

Thanks for that information. I will look forward to the Intel version.

Thanks for that information. I will look forward to the Intel version.

Question owner

Good news - I tested FF25 beta on the Galaxy Tab 3 and the videos played.

Good news - I tested FF25 beta on the Galaxy Tab 3 and the videos played.