Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Already bricked my orange ZTE Open from Ebay.

  • 2 replies
  • 4 have this problem
  • 2 views
  • Last reply by grinzie

grinzie
grinzie
more options

I inserted a SIM card and the battery -- no microSD card. I charged the battery all the way. I explored the phone for awhile and was very pleased. I decided to install the updates listed in Notifications. There were 7 updates totalling 13.3MB, if I recall. It had no problem downloading everything but got stuck at "Uncompressing..." for over 5 hours. I used the phone during this time. I finally decided to cancel the "Download". It showed a single update as a remaining task -- System, 9.1MB, if I recall. I selected Later. I held the power button and selected Restart.

The phone is stuck at the fox screen, no animated tail, and does not respond to power button or USB charger. I attempted a soft reset, as suggested in a previous post. I removed the battery and the SIM card. I waited over 10 seconds. I replaced the battery -- not the SIM card. I pressed the power button. It is again stuck at the fox screen.

What should I do?

I inserted a SIM card and the battery -- no microSD card. I charged the battery all the way. I explored the phone for awhile and was very pleased. I decided to install the updates listed in Notifications. There were 7 updates totalling 13.3MB, if I recall. It had no problem downloading everything but got stuck at "Uncompressing..." for over 5 hours. I used the phone during this time. I finally decided to cancel the "Download". It showed a single update as a remaining task -- System, 9.1MB, if I recall. I selected Later. I held the power button and selected Restart. The phone is stuck at the fox screen, no animated tail, and does not respond to power button or USB charger. I attempted a soft reset, as suggested in a previous post. I removed the battery and the SIM card. I waited over 10 seconds. I replaced the battery -- not the SIM card. I pressed the power button. It is again stuck at the fox screen. What should I do?

Chosen solution

See [/questions/971252]

Read this answer in context 👍 5

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

See [/questions/971252]

grinzie
grinzie Question owner
more options

This addresses the same issue, but does not solve my problem.

I will take my problem to the other question.