Error when closing FF browser: "The instruction at ..... referenced memory at ...... The memory could not be written"
i have FF 23.0.1, when i close the browser [Press the X on the top right] i get the error: "The instruction at ..... referenced memory at ...... The memory could not be written"
I have windows XP. The issue occurs only when closing the browser, does not happen when opening it.
All Replies (3)
Hello,
Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
- You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
- Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
Once you get the pop-up, just select "'Start in Safe Mode"
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.
Thank you.
Hi, Thanks for the Reply Waka, but im sorry to say that even after restarting the browser with Add-ons disabled the issue still occurs.
funny thing is, that i have the same issue on my laptop and my work PC, both running windows XP.
thank you.
Modified by nassis
Which AV do you have, can you try in Windows safe mode with networking?