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Please can you send me a fix for the error message that starts up when I open Firefox. It says " well this is embarrassing," and asks if I want to close the tab


Please can someone tell how to fix the problem I have with firefox on a mac OS. When firefox opens it comes up with an error message " well this is embarrassing...." and continues to ask if I want to close or restore the tabs that are open.

Does anyone have a simple fix?

Thank you


Additional System Details


  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:20.0) Gecko/20100101 Firefox/20.0

More Information

  • Top 25 Contributor
114 solutions 1463 answers

Try this; First run virus scans to make sure you don't and....errr surprises. Then totally uninstall Firefox, but tell the uninstaller to save your preferences. Go to Mozilla.org to download a full copy of Firefox.

Helpful Reply

Thank you for this I will try it.

  • Top 25 Contributor
616 solutions 4262 answers

Helpful Reply

Hello Beamer, you must update to latest (21.0) version, the bug it is fixed in firefox 21!


Update Firefox to the latest version

thank you