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I'm trying to run the installer for firefox on widows 8, but the installer doesn't start.

Posted

Earlier today I tried to run Firefox and it didn't start, so I went and uninstalled it, then tried to reinstall it, but the installer would not pop up. But in the task manager I see Firefox 32bit installer is there.I've tried running it with my antivirus off. The installer worked before, and I was able to run Firefox. None of the other programs I've download are doing this.

Earlier today I tried to run Firefox and it didn't start, so I went and uninstalled it, then tried to reinstall it, but the installer would not pop up. But in the task manager I see Firefox 32bit installer is there.I've tried running it with my antivirus off. The installer worked before, and I was able to run Firefox. None of the other programs I've download are doing this.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.2; WOW64; Trident/6.0; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; HPNTDFJS)

More Information

philipp
  • Top 10 Contributor
  • Moderator
3016 solutions 13989 answers

please run a full scan of your system with the security software already in place and different tools like the free version of malwarebytes, adwcleaner, microsoft safety scanner & kaspersky security scan. also make sure that your security software isn't blocking the installation of firefox though...

please run a full scan of your system with the security software already in place and different tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes], [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner], [http://www.microsoft.com/security/scanner/default.aspx microsoft safety scanner] & [http://www.kaspersky.com/security-scan kaspersky security scan]. also make sure that your security software isn't blocking the installation of firefox though...