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my downloads for Ccleaner are blocked by security zone policy. How do I fix it?

Posted

I just reset Firefox as my homepage search bar in the middle was not working. Now I get the message that my update download for Ccleaner is "blocked by Security Zone policy". How do I fix this? Firefox 19.0 on Gateway laptop running Vista.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • npsitesafety
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6
  • McAfee MSS+ NPAPI Plugin
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • Google Update
  • Next Generation Java Plug-in 1.6.0_35 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.1.10329.0
  • npapicomadapter
  • NPWLPG
  • Motive Plugin for Mozilla Browsers
  • Oberon MyGames Plugin
  • The BT Broadband Support Tools is part of the BT's Getting Setup Portal,as it provides additional help wizards for your BT Total Broadband product.
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • np-mswmp
  • npRLCT4Player

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

Application Basics
Name
Firefox
Version
19.0
User Agent
Mozilla/5.0 (Windows NT 6.0; rv:19.0) Gecko/20100101 Firefox/19.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
AVG Security Toolbar
12.2.5.34
false
avg@toolbar
Java Console
6.0.33
false
{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}
Java Console
6.0.35
false
{CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}
Microsoft .NET Framework Assistant
0.0.0
false
{20a82645-c095-46ed-80e3-08825760534b}
ReadingFanatic
2.50.0.50096
false
6xffxtbr@ReadingFanatic_6x.com
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20130215130331
browser.startup.homepage_override.mstone
19.0
browser.urlbar.autocomplete.enabled
false
extensions.lastAppVersion
19.0
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1362504342
places.history.expiration.transient_current_max_pages
26567
plugin.disable_full_page_plugin_for_types
application/pdf
privacy.sanitize.migrateFx3Prefs
true
Graphics
Adapter Description
Mobile Intel(R) 945GM Express Chipset Family
Adapter Drivers
igdumd32
Adapter RAM
Unknown
Device ID
0x27a2
Direct2D Enabled
Blocked for your graphics driver version.
DirectWrite Enabled
false (7.0.6002.18592)
Driver Date
12-12-2006
Driver Version
7.14.10.1147
GPU #2 Active
false
GPU Accelerated Windows
0/1 Basic Blocked for your graphics driver version. Try updating your graphics driver to version 7.1400.1000.1504 or newer.
Vendor ID
0x8086
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 7.1400.1000.1504 or newer.
AzureCanvasBackend
cairo
AzureContentBackend
none
AzureFallbackCanvasBackend
none
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.4
4.9.4
NSS
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSMIME
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSSL
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSUTIL
3.14.1.0
3.14.1.0

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6639 answers

Can you give a screenshot of the error message?

ideato
  • Top 25 Contributor
617 solutions 4263 answers

Helpful Reply

Hello wrinklyrocker, see:

Enable downloads blocked by Security Zone Policy - Windows

Reset system Internet security settings - Windows


thank you

Question owner

I don't know how to get screen shots. The message I get is on the download window and It reads : ccsetup328.exe This download has been blocked by Your Security Zone Policy----piriform.com. I tried the other mirrors but same result excepting the site address.

Question owner

I tried the links ideato sent me. Although the settings have changed as recommended in the items. My problem is still not solved.

ideato
  • Top 25 Contributor
617 solutions 4263 answers

Helpful Reply

A not permanent solution is to go to about:config find(or copied and paste from there) browser.download.manager.scanWhenDone and double-click on it to make it False.

what is your security software ?

Modified by ideato