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Ever since I loaded the latest Firefox version I can't connect to the Internet.. My wireless connection is working. The tab just show connecting.. How do I fix

Posted

When I started Firefox it said it was checking for Add ons or something to that effect. Said it would take a few minutes. It never completed the check . What do I do?

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  • User Agent: Mozilla/5.0 (iPad; CPU OS 6_0 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10A403 Safari/8536.25

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Andrew
  • Top 25 Contributor
  • Moderator
251 solutions 3016 answers

Could you please tell me the issue you are facing? You are speaking of 2 issues; One in the subject and one in the description..

Question owner

Sorry. Yes. First issue is when I try to open firefiox browser it runs an add on compatibility program that says it will take a few minutes yet never stops running after at least 20mins. I cancel the action and open up The browser and all it does is say connecting and never does

Question owner

Sorry. Yes. First issue is when I try to open firefiox browser it runs an add on compatibility program that says it will take a few minutes yet never stops running after at least 20mins. I cancel the action and open up The browser and all it does is say connecting and never does

cor-el
  • Top 10 Contributor
  • Moderator
10747 solutions 96724 answers

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Question owner

I m not technical at all. Where do I find permissions in the firewall? I have windows xp. Firewall is on automatic updates is on. Where do I go?