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Why does Firefox Help refer to Sync controls that I cannot see and therefore cannot access on the Sync Tab?

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I click the Sync Tab while following online help instructions from Mozilla.org and I cannot see the items described in help on that tab.

Does someone see a design problem here ?

FYI I have entered in my Master password.

I can't reset my key.

This is really poorly designed.

I click the Sync Tab while following online help instructions from Mozilla.org and I cannot see the items described in help on that tab. Does someone see a design problem here ? FYI I have entered in my Master password. I can't reset my key. This is really poorly designed.

Modified by MrPisces

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Please create a screenshot of the problem you're seeing by following the guide mentioned at How do I create a screenshot of my problem?.

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.