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Changed recovery key by mistake!!!

  • 2 replies
  • 2 have this problem
  • 11 views
  • Last reply by cor-el

onursezr
onursezr
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I changed my recovery key by mistake and all the things are gone. I have the old key but it doesn't accept the old key. How can I use the old key to sync my firefox?

I changed my recovery key by mistake and all the things are gone. I have the old key but it doesn't accept the old key. How can I use the old key to sync my firefox?

All Replies (2)

philipp
philipp
  • Moderator
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hello onursezr, unfortunately you'll need all the three components (username, password & the current recovery key) to recover the data from your firefox sync account. there's no way around that - all your data is encrypted with this information and cannot even be accessed otherwise (not even by mozilla)...

cor-el
cor-el
  • Moderator
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All data stored on the sync server is removed if you generate a new sync key and can't be recovered.
The sync key is (only) used locally to encrypt the data before it is send to the server.

If you generated a new sync key then you will have to start anew with storing data on the sync server.