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Will Firefox v18 work properly with Norton 360 Identity Safe

Posted

It was fixed for ver 17 but, at the time, there was still likely to be a problem with version 18, does anyone know if this has been fixed since

Chosen solution

Read the second link:
“The Norton Toolbar is now compatible with Firefox 18. We have released a Firefox 18 compatibility patch for Norton Internet Security & Norton 360 20.2.0.19 which is available via LiveUpdate. The patch is also available for the Norton 2012 products. The Norton Identity Safe standalone product was previously updated, see this announcement for details.”

You're welcome.

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Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.01
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Next Generation Java Plug-in 1.6.0_37 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • iTunes Detector Plug-in
  • Google Update
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • 5.1.10411.0
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  • Motive Plugin for Mozilla Browsers
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  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

Gingerbread Man
  • Top 25 Contributor
227 solutions 939 answers

Helpful Reply

Symantec have updated Norton Identity Safe to work with Firefox 18.

The Norton Community forum is the best place to find out about compatibility and any potential issues between Norton products and Firefox.

Question owner

Many thanks. I note that Norton say "For now, we are only updating the standalone product. There will be an update for Norton Internet Security and Norton 360 users of Identity Safe shortly." So, Version 18 of Firefox should not be installed yet if Norton 360 users want to preserve Identity Safe they should wait until Norton have an update available for Norton 360

Gingerbread Man
  • Top 25 Contributor
227 solutions 939 answers

Chosen Solution

Read the second link:
“The Norton Toolbar is now compatible with Firefox 18. We have released a Firefox 18 compatibility patch for Norton Internet Security & Norton 360 20.2.0.19 which is available via LiveUpdate. The patch is also available for the Norton 2012 products. The Norton Identity Safe standalone product was previously updated, see this announcement for details.”

You're welcome.

Question owner

Many thanks again - I didn't spot that!