X
Tap here to go to the mobile version of the site.

Support Forum

Will Firefox v18 work properly with Norton 360 Identity Safe

Posted

It was fixed for ver 17 but, at the time, there was still likely to be a problem with version 18, does anyone know if this has been fixed since

It was fixed for ver 17 but, at the time, there was still likely to be a problem with version 18, does anyone know if this has been fixed since

Chosen solution

Read the second link:
“The Norton Toolbar is now compatible with Firefox 18. We have released a Firefox 18 compatibility patch for Norton Internet Security & Norton 360 20.2.0.19 which is available via LiveUpdate. The patch is also available for the Norton 2012 products. The Norton Identity Safe standalone product was previously updated, see this announcement for details.”

You're welcome.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.01
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Next Generation Java Plug-in 1.6.0_37 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • iTunes Detector Plug-in
  • Google Update
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • 5.1.10411.0
  • GEPlugin
  • BlackBerry WebSL Browser Plug-In
  • Motive Plugin for Mozilla Browsers
  • Picasa plugin
  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

Gingerbread Man 403 solutions 1537 answers

Helpful Reply

Symantec have updated Norton Identity Safe to work with Firefox 18.

The Norton Community forum is the best place to find out about compatibility and any potential issues between Norton products and Firefox.

Symantec have updated Norton Identity Safe to work with Firefox 18. * [2013-01-04] [http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Norton-Identity-Safe-Standalone-2013-product-update/td-p/884104 Norton Identity Safe Standalone 2013 product update | Norton Community] * [2013-01-08] [http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-18-Support-for-Norton-Toolbar/td-p/886714 Firefox 18 Support for Norton Toolbar | Norton Community] The Norton Community forum is the best place to find out about compatibility and any potential issues between Norton products and Firefox. * [http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/bd-p/Toolbar_IDSafe Norton Toolbar / Norton Identity Safe | Norton Community]

Question owner

Many thanks. I note that Norton say "For now, we are only updating the standalone product. There will be an update for Norton Internet Security and Norton 360 users of Identity Safe shortly." So, Version 18 of Firefox should not be installed yet if Norton 360 users want to preserve Identity Safe they should wait until Norton have an update available for Norton 360

Many thanks. I note that Norton say "For now, we are only updating the standalone product. There will be an update for Norton Internet Security and Norton 360 users of Identity Safe shortly." So, Version 18 of Firefox should not be installed yet if Norton 360 users want to preserve Identity Safe they should wait until Norton have an update available for Norton 360
Gingerbread Man 403 solutions 1537 answers

Chosen Solution

Read the second link:
“The Norton Toolbar is now compatible with Firefox 18. We have released a Firefox 18 compatibility patch for Norton Internet Security & Norton 360 20.2.0.19 which is available via LiveUpdate. The patch is also available for the Norton 2012 products. The Norton Identity Safe standalone product was previously updated, see this announcement for details.”

You're welcome.

Read the second link:<br> “The Norton Toolbar is now compatible with Firefox 18. We have released a Firefox 18 compatibility patch for '''Norton Internet Security & Norton 360''' 20.2.0.19 which is available via LiveUpdate. The patch is '''also available for the Norton 2012 products'''. The Norton Identity Safe standalone product was previously updated, see [http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Norton-Identity-Safe-Standalone-2013-product-update/m-p/884104 this announcement] for details.” You're welcome.

Question owner

Many thanks again - I didn't spot that!

Many thanks again - I didn't spot that!