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I get a message - Adobe can't download a PDF with this browser - download by your browser and the try to then open the PDF open the PDF

Posted

I am using Firefox 17.0.1 for the MAC - I have no idea about how I would go about downloading the information to then open the PDF

This is a new problem because in the past I have been able to open PDF's and I can open saved PDF's

I am using Firefox 17.0.1 for the MAC - I have no idea about how I would go about downloading the information to then open the PDF This is a new problem because in the past I have been able to open PDF's and I can open saved PDF's

Additional System Details

Installed Plug-ins

  • Version 3.11.7.10909
  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Shockwave Flash 11.5 r502
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.5
  • 5.1.10411.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • DivX VOD Helper Plug-in
  • DivX Plus Web Player version 2.2.0.55
  • npmnqmp 071706000001
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

iamjayakumars 475 solutions 5852 answers

Helpful Reply

Check your Plugin *https://www.mozilla.org/en-US/plugincheck Make use of Adobe Reader to View and Download PDF. *https://support.mozilla.org/en-US/kb/use-adobe-reader-plugin-view-or-download-pdf-files Otherwise, Make use of FOXIT Reader. *http://www.foxitsoftware.com/downloads/ *http://www.foxitsoftware.com/Secure_PDF_Reader/addons.php
cor-el
  • Top 10 Contributor
  • Moderator
12732 solutions 117064 answers

Helpful Reply

Try to disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.

PDF files may also be found under another entry like Portable document.

Try to disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead. * https://support.mozilla.org/kb/pdf-files-are-blank-and-cant-be-downloaded-mac *Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader PDF files may also be found under another entry like Portable document.

Question owner

Thanks - seems to work - surprised that an Adobe add on would cause the problem

Thanks - seems to work - surprised that an Adobe add on would cause the problem
bob454 0 solutions 2 answers

I have tried all the recommendations I've seen such as switching to the Adobe reader external program. I also tried to install another plugin I was led to on this site. Nothing works.

In fact Firefox is becoming decreasingly useful. I think they are getting to cute and making this browser to cumbersome and buggy. For example, I an no longer download statements directly from Bank of America's site into my financial app. Now I have to manually download the file and click on it. It used to download and automatically open up.

I have a feeling my days of using Firefox are numbered, which is sad because I've been favoring Mozilla browsers since Netscape was new.

I have tried all the recommendations I've seen such as switching to the Adobe reader external program. I also tried to install another plugin I was led to on this site. Nothing works. In fact Firefox is becoming decreasingly useful. I think they are getting to cute and making this browser to cumbersome and buggy. For example, I an no longer download statements directly from Bank of America's site into my financial app. Now I have to manually download the file and click on it. It used to download and automatically open up. I have a feeling my days of using Firefox are numbered, which is sad because I've been favoring Mozilla browsers since Netscape was new.