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Quicktime files wont play in firefox 17.0.1

Posted

I just made a clean OSX 10.8 install and naturally installed my favorite browser FF 17.0.1 Was goint to a page to see a quicktime clip and bam no video. Page in question was: http://www.apple.com/iwork/tutorials/#pages-msoffice

I'm using the Quicktime X that comes with OSX 10.8 (updated actually to 10.8.2 now). I tested the same link in Safari and the video plays perfectly fine.

I have been googling allot and tested lots of tips like removing the pluginreg.dat and following many tips found on below links but i seriously cant make it work under FF.

https://support.mozilla.org/en-US/kb/quicktime-plugin-play-audio-and-video?esab=a&as=aaq

https://bugzilla.mozilla.org/show_bug.cgi?id=611296

http://support.mozilla.org/en-US/questions/930099?esab=a&s=quicktime+dont+work&r=6&as=s

Is this feature really broken? I see lots of people having this problem and no solution right now. Appreciate someone with some insight to dig into this problem and provide a solution or atleast confirm this is broken so we dont bang our head against the wall trying to figure it our :D

ps. Please make sure you are under the same condition as i explained, meaning using Quicktime X and nothing more (like older quicktime etc).

Modified by vampyren

Chosen solution

I might have solved it by some magic :D

Actually i'm confused, i tried to install the latest Java 7 and test it in FF but OSX just closed the FF and wanted to install Java 6 since Mountain Lion OSX 10.8 dont come with a Jave pre-installed. I cant figure out why it dont recognize the Java 7 i just installed. Any how i removed the pluginreg.dat and tried to make FF register the Java i installed and to my amazement it now recognized the Quicktime plugin! Still Java did not work. After accepting to installing Java 6 then Java started to work as well. I had to remove pluginreg.dat again and restart Firefox to make it recognize the Java 7 instead of older version. Not sure what to make out of it all but somehow it just works now :)

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Displays Java applet content, or a placeholder if Java is not installed.

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

These are the plugins i see in the plugin folder:
/Library/Internet Plug-Ins/JavaAppletPlugin.plugin
/Library/Internet Plug-Ins/nsIQTScriptablePlugin.xpt
/Library/Internet Plug-Ins/Quartz Composer.webplugin
/Library/Internet Plug-Ins/QuickTime Plugin.plugin
But Using about:plugins shows below which is only Java and nothing more.
----------------------------
Java Applet Plug-in
File: JavaAppletPlugin.plugin
Version: 14.3.0
Displays Java applet content, or a placeholder if Java is not installed.
MIME Type Description Suffixes
application/x-java-applet;version=1.1.3 Java applet
application/x-java-applet Basic Java Applets javaapplet
application/x-java-applet;jpi-version=1.6.0_33 Java applet
application/x-java-applet;version=1.2.2 Java applet
application/x-java-applet;version=1.5 Java applet
application/x-java-applet;version=1.3.1 Java applet
application/x-java-applet;version=1.3 Java applet
application/x-java-vm Java applet
application/x-java-applet;version=1.1.2 Java applet
application/x-java-applet;version=1.1 Java applet
application/x-java-vm-npruntime Java applet
application/x-java-applet;version=1.2.1 Java applet
application/x-java-applet;version=1.6 Java applet
application/x-java-applet;version=1.4.2 Java applet
application/x-java-applet;version=1.4 Java applet
application/x-java-applet;version=1.1.1 Java applet
application/x-java-applet;version=1.2 Java applet

Chosen Solution

I might have solved it by some magic :D

Actually i'm confused, i tried to install the latest Java 7 and test it in FF but OSX just closed the FF and wanted to install Java 6 since Mountain Lion OSX 10.8 dont come with a Jave pre-installed. I cant figure out why it dont recognize the Java 7 i just installed. Any how i removed the pluginreg.dat and tried to make FF register the Java i installed and to my amazement it now recognized the Quicktime plugin! Still Java did not work. After accepting to installing Java 6 then Java started to work as well. I had to remove pluginreg.dat again and restart Firefox to make it recognize the Java 7 instead of older version. Not sure what to make out of it all but somehow it just works now :)