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why will Firefox not keep my settings? I must reset all of my settings every time that I log in.

Posted

Every time I log out, shut down & restart. It returns Firefox to the default settings that occur after a new install. It keeps the settings if I exit & restart Firefox without shutting down but if I shut down, it forgets everything.

Chosen solution

Which security software (firewall, anti-virus) do you have?

Some security software has virtualization or sandbox features that may cause problems by protecting and restoring files in the Firefox profile folder.

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Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.4 r402
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 4.1.10329.0
  • npFFApi
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Office Live Update v1.5
  • iTunes Detector Plug-in
  • npmnqmp 989898989877
  • np-mswmp
  • Office Plugin for Netscape Navigator
  • Yahoo Application State Plugin
  • Rhapsody Player Engine Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10749 solutions 96728 answers

Chosen Solution

Which security software (firewall, anti-virus) do you have?

Some security software has virtualization or sandbox features that may cause problems by protecting and restoring files in the Firefox profile folder.

Helpful Reply

ZoneAlarm. It's never caused issues before.

markusss 0 solutions 2 answers

Solution please...

markusss 0 solutions 2 answers

Do you have a solution..... Please !

marlsrsoftball 0 solutions 7 answers

Mine works well for a week or so then goes off where the links come up as raw data. I reset Firefox and everything works fine.