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when I enter login information (for a website) and then press log on for application nothing works (but it works in explorere

Posted

I have an application at www.veretekk.com

I used to be able to logon with my username and password in firefox (used it daily for ages)

However now when I enter the username and password and click log in. It just sits there and does not sign on (this is a diasaster for me since my job depends on this access)

The reason I am looking for firefox support is that if I load up internet explorer I can sign on and it works fine ??

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 5.1.10411.0
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:7.0.1) Gecko/20100101 Firefox/7.0.1

More Information

ideato
  • Top 25 Contributor
616 solutions 4260 answers

Hi affiliateautomation

try to clear cookies and cache from Tools > Clear Recent History > Time range to clear select Everything > click on Details and check Cookies and Cache > Clear Now .

also be sure you have check mark in Accept cookies from sites[ v ] and to Accept third party cookies [ v ], see : How do I change Cookie settings?

If the above does not solve the issue, try to delete the cookies.sqlite file and any cookies.sqlite-journal files in profile folder(in case cookies are corrupted), see how to do that : Remove corrupt cookies file


see also : Fix login issues on websites that require a username and password


thank you