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Hi, I used Firefox sync as a backup because i had to format my hardrive, now i want the info back and it seem like i cant. Is there anyway to get the info back

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  • Last reply by cor-el

ronaldszkolnik
ronaldszkolnik
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I have my user name and password but never kept the original recovery key. From what i have read, i tried the option of using the replace all data with the one on the server but without the original key is not letting me and if i ask for a new key it says that it will erase the info on the server. Can anybody help? Thanks

I have my user name and password but never kept the original recovery key. From what i have read, i tried the option of using the replace all data with the one on the server but without the original key is not letting me and if i ask for a new key it says that it will erase the info on the server. Can anybody help? Thanks

Modified by ronaldszkolnik

Chosen solution

I'm sorry, but if you didn't made a backup of the sync key then all data stored on the sync server is lost and can't be retrieved.

It is always best to make a backup copy locally on an USB stick or CD-ROM/DVD because sync isn't meant to be used in this way.

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cor-el
cor-el
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Chosen Solution

I'm sorry, but if you didn't made a backup of the sync key then all data stored on the sync server is lost and can't be retrieved.

It is always best to make a backup copy locally on an USB stick or CD-ROM/DVD because sync isn't meant to be used in this way.