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I'm using firefox 10.0 & I get the following error message when I try to login to one particular site: your browser is outdated and does not support all features this website might require. Please switch to Firefox, Opera, Safari or Internet Explorer 8

browserissues replied
browserissues

My Macbook updated itself to Firefox 10.0 the other day & ever since then when I try to login to a specific site I get the above error message.

The website admins say it is not coming from them, what is it & how do I get rid of it?

Thanks

My Macbook updated itself to Firefox 10.0 the other day & ever since then when I try to login to a specific site I get the above error message. The website admins say it is not coming from them, what is it & how do I get rid of it? Thanks

All Replies (3)

Chosen Solution

Their browser detection script is out of date. The warning seems to come from this file: http://virus.info/api/load/file/js , specifically, the badBrowser() function.

It's checking for "Firefox/1", which it finds as part of "Firefox/10".

Perhaps point them towards this blog post: http://hacks.mozilla.org/2012/01/firefox-goes-2-digit-time-to-check-your-ua-sniffing-scripts/

Thanks, I've let them know & I'm waiting to hear back from them.

Problem solved

Thanks for your help